Scott Erickson | Page 8

I have had 3 encounters with Regal, 1sales 2 service and all 3 were unsatisfactory, but I don’t have any complaints about Emmy all 3 were unsatisfactory, but I don’t have any complaints about Emmy More

by REA3 Verified Customer Verified Customer

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Outstanding service. Fast and efficient. Will always bring my Chevy to Regal. Never any complaints. Thank you Fast and efficient. Will always bring my Chevy to Regal. Never any complaints. Thank you More

by JEFFMORRIS1077 Verified Customer Verified Customer

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I had to bring my truck in after being serviced at a different dealer ship... i believe there is a higher quality when it is family owned as this one is. Regal Chevrolet diagnose the problem and replace different dealer ship... i believe there is a higher quality when it is family owned as this one is. Regal Chevrolet diagnose the problem and replace the parts in short order. Very satisfied with their professionalism and efficiency More

by RICK Verified Customer Verified Customer

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I always work with Emmy Andrew in the service department. always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I woul always does an outstanding job. Represents the dealership exceptionally well. The technician(s) that work on my car(s) always do great work. I wouldn't go anywhere else! More

by MAKINWAVES524 Verified Customer Verified Customer

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My experience with Aimee was very pleasant. The only complaint that I may have was that the time that my vehicle stayed in the facility because of parts delay was unacceptable but my service wa The only complaint that I may have was that the time that my vehicle stayed in the facility because of parts delay was unacceptable but my service was great overall experience I’ll give them a 10. More

by Lylow2002 Verified Customer Verified Customer

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Everyone I encountered at the Regal Chevrolet Service Department was knowledgeable, helpful and kind. I highly recommend Regal! Department was knowledgeable, helpful and kind. I highly recommend Regal! More

by H. Wallace Verified Customer Verified Customer

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Very good service, fast, courteous, got us in and out. Quick and easy to make an appointment in my time frame. Quick and easy to make an appointment in my time frame. More

by denlermc21 Verified Customer Verified Customer

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Always fast and great customer service! Never an issue to get scheduled fast and always taken care of ! Never an issue to get scheduled fast and always taken care of ! More

by cdepepper21 Verified Customer Verified Customer

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They kept me informed in the process of the investigation and were friendly and responded quickly and were friendly and responded quickly More

by Mailbu87 Verified Customer Verified Customer

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Service manager refuses to call back after many attempts trying to reach him. When he doesn't pick up, the switch board asks if you would like to leave your name and number and he will call you back. Have y trying to reach him. When he doesn't pick up, the switch board asks if you would like to leave your name and number and he will call you back. Have you heard from?, cause I haven't . Communication is key. I was told that they texted me in the computer system that my truck was ready. I didn't receive a message. They tell me that system doesn't work half the time. I even showed them my phone so they could see for themselves. My truck was filthy dirty when I received it back. The hood and lower cowl of the front windshield looked like someone spilt yogurt all over it. The porter who pulled up my truck just got out and walked away. The seat was so far forward I could hardley get in. He looked about as miserable as a person can be, at least try and fake a smile. I got out of there as fast as I could to go and my truck washed. What ever that stuff was all over my hood was really hard getting off. I wonder how much damage to the paint will occur? More

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