Scott Dubinsky

Horrible Service dept, horrible techs, horrible dealership. Every service appmt is a nightmare filled with excuses. The last oil change they left the mileage sticker on the top windshield and put a dealership. Every service appmt is a nightmare filled with excuses. The last oil change they left the mileage sticker on the top windshield and put another one next to it, and the sticker is barely peeling off and breaking into bits, who does that? Check engine light on for months on a 22‘ with 15k miles, and they never called to tell us the “sensor” that’s causing that is “back in stock”. A building filled with liars. No Loaner vehicles, no shuttle drivers, no professionalism, just a disgusting experience. Always knew VW is a garbage vehicle but figured a lease shouldn’t be too bad since I won’t own it but this was a MISTAKE OF A DEAL AND DEALERSHIP. More

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They wrote the book on how to excessively charge their customers. Both sales and especially service . customers. Both sales and especially service . More

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I was assured by the manager Mo and Rob at Gunther of Coconut Creek and per my lease contract that if I wanted to buy the car at lease end would have to only pay the residual plus taxes, registration and Coconut Creek and per my lease contract that if I wanted to buy the car at lease end would have to only pay the residual plus taxes, registration and plate transfer. When I went to purchase the car the salesman Larson said I would also have to pay $959.00 dealer fee, $500.00 Certfication fee, $299 Guarantee fee and a $195.00 inspection fee in addition. Needless to say I was very upset since I was promised by the manager there were no other fees if I buy it out. The salesman said “They have to make a profit since they could make more if I turned it in and they resold the car”. Ithe attorney general office also told me when I called to complain about this that they have had several complaints about their dealership in the last 2 weeks. Their dishonesty and lack of ethics in not honoring their word is appalling. If anyone buys from their many dealerships be prepared to get ripped off and lied to. More

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Scott made the whole experience amazing and helped us with all of our questions. We recommend Gunther always to our friends and family and will continue to do so. with all of our questions. We recommend Gunther always to our friends and family and will continue to do so. More

by DAMNGINA781 Verified Customer Verified Customer

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Great as usual Excellent service by Norman- explained everything clearly to me and had my car ready to go. Also got me the center cap to my wheel which had fallen of Excellent service by Norman- explained everything clearly to me and had my car ready to go. Also got me the center cap to my wheel which had fallen off. My salesperson visited with me as I waited. More

by Paul F. Verified Customer Verified Customer

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Great Service Came in for recall repair & free regularly scheduled maintenance great job. Used the courtesy van driver was fabulous. Will be back soon excellent ser Came in for recall repair & free regularly scheduled maintenance great job. Used the courtesy van driver was fabulous. Will be back soon excellent service. Thanks. More

by ENIII Verified Customer Verified Customer

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Upfront, friendly professionals. Scott was great to work with. Will buy from him again. He made the car buying process seamless. I would highly recommend him to all. Scott was great to work with. Will buy from him again. He made the car buying process seamless. I would highly recommend him to all. More

by ABIDBAIG1 Verified Customer Verified Customer

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Remarkable Experience Scott Dubinsky is a true professional. He is honest, knowledgeable and trustworthy. He actually made the car shopping experience a pleasure. This was Scott Dubinsky is a true professional. He is honest, knowledgeable and trustworthy. He actually made the car shopping experience a pleasure. This was such a positive experience. I would recommend Scott and the dealership to others. More

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The environment of showroom was amazing and The sales The environment of the showroom was amazing and The sales person was very kind and professional with a good acknowledge of the vehicle Thank you fo The environment of the showroom was amazing and The sales person was very kind and professional with a good acknowledge of the vehicle Thank you for your service More

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price gouging quote on my back brakes was $750.00 you can get them done for $250.00 or less at any repair shop no quote info quote on my back brakes was $750.00 you can get them done for $250.00 or less at any repair shop no quote info More

by zepplin Verified Customer Verified Customer

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