

Scott Diehl
Business Manager
Ed Martin Chrysler Dodge Jeep Ram
5500 S. Scatterfield Rd.
Anderson, IN 46013
Dealership Experience
2 yrs, 7 mos
109 Reviews
Write a Review109 Reviews of Scott Diehl
March 11, 2025
Ben made it very easy to buy the vehicle. Very friendly. Everyone at the dealership was friendly and helpful. Long story short....bought the vehicle on Saturday. On Tuesday we had a flat. Wa Very friendly. Everyone at the dealership was friendly and helpful. Long story short....bought the vehicle on Saturday. On Tuesday we had a flat. Wasn't able to get to the tire dealership until Thursday. Tire dealer calls, needs the key to remove wheel lock. Obviously we had no idea since we only drove the vehicle 2 and a half days. It sat in our driveway Tuesday and Wednesday, not drove those days. After talking to tire dealer, I called your service department. I was told to bring it over and they could remove the lock. After our 90 minute drive we arrived at your dealership. No waiting, that us pull the Jeep in as soon as we got there. Unfortunately your master key was broken but 1 of your techs had a master key. He saved the day ! All 4 wheel locks were removed and replaced with standard lugnuts. Problem solved. Big Atta Boy to the tech with the master key. Everyone, from the receptionist I spoke to a couple of different times that morning, to the Service manager I spoke to several times that day, to the tech that repaired the tire ....All were excellent and done a fabulous job. Fortunately we purchased the "insurance/warranty" that covered repairing the tire and I'm guessing the standard lugnuts because our bill came to $72 or $79 and we paid nothing. Hopefully now we can enjoy our recently purchased vehicle without any further incidents. Oh.....and your service Manager has called/texted making sure we were pleased with the service. I should mention that I had noticed some scuffing on the wheel of the repaired tire. The service Manager asked me to check and make sure it was residue left from repairing the wheel. I wasn't really concerned. Yes I was disappointed that it was scuffed buy I wasn't going to press the issue because we were happy to have the wheel locks removed and tire repaired. Service Manager told me to let him know if it was scuffed or residue after I cleaned the wheel. Fortunately it was just residue. Tech done a great job dismounting wheel and remounting it without damaging the wheel. Big Thank You to All at Ed Martin dealership. More
Other Employees Tagged: Bennie Patterson
March 01, 2025
Corey and the team made the process fast and easy. I live an hour away from the dealership so we did most of the process over the phone. I live an hour away from the dealership so we did most of the process over the phone. More

Other Employees Tagged: Corey Pritt
February 11, 2025
Everyone there are very helpful and nice to do business with and they don't push you into a sale with and they don't push you into a sale More
Other Employees Tagged: Dan Apking, Keith Heckman, Errol Garcia, Bennie Patterson
January 27, 2025
second car we have bought from them and couldn't be happier. we look forward to buying our next one through them when the time comes. happier. we look forward to buying our next one through them when the time comes. More

Other Employees Tagged: Kris Groninger, Corey Pritt
January 27, 2025
I called Corey and told him I wanted this Jeep and He made it happen IMMEDIATELY that day! He handled all of it before I even came to the store! I was literally there long enough to drive it and sign pap made it happen IMMEDIATELY that day! He handled all of it before I even came to the store! I was literally there long enough to drive it and sign paperwork! Easiest car buying experience that I have ever had! Corey MOST DEFINITELY HAS THE KEYS! More

Other Employees Tagged: Dereck Barker, Corey Pritt
January 10, 2025
Very knowledgeable, cares about his customers. The best vehicle purchasing experience we have ever had. The best vehicle purchasing experience we have ever had. More

Other Employees Tagged: Kris Groninger, Corey Pritt
January 09, 2025
Corey was AMAZING he went above and beyond and answered every question I had before I could even ask every question I had before I could even ask More

Other Employees Tagged: Corey Pritt
January 06, 2025
Corey is as genuine as they get! Finance could learn from Corey! We love our new to us Nissan Rouge!! Finance could learn from Corey! We love our new to us Nissan Rouge!! More

Other Employees Tagged: Corey Pritt
January 03, 2025
Kris Groninger was recommended by a friend and he exceeded all expectations! He made our first leasing process as seamless as possible. The sincerity and communication from Kris was second to none! exceeded all expectations! He made our first leasing process as seamless as possible. The sincerity and communication from Kris was second to none! More
Other Employees Tagged: Kevin Frazier, Kris Groninger , Mitch Bennett