Scott Cruver
Service Advisor
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
Dealership Experience
2 yrs, 6 mos
43 Reviews
Write a Review43 Reviews of Scott Cruver
December 05, 2024
My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More
Other Employees Tagged: Alix Grubbs, Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster, Scott Bateman, Omar Martinez, Orlando Casale
December 05, 2024
The best in Orange County. The staff IA very friendly and knowledgeable. Especially my sales associate Roger Pauletta. An absolute gentleman and scholar. I couldn't be happier The staff IA very friendly and knowledgeable. Especially my sales associate Roger Pauletta. An absolute gentleman and scholar. I couldn't be happier with my second purchase of my 2025 GLA 250. I feel safe an secure in my Mercedes Benz SUV. More
Other Employees Tagged: Roger Pauletta, Scott Bateman, Victor Parra Vazquez, Omar Martinez , Thomas
November 11, 2024
The service was good. I have all my service to my car done at the dealer. I have all my service to my car done at the dealer. More
Other Employees Tagged: Frankie Devita, Scott Bateman, Omar Martinez, Orlando Casale
November 08, 2024
I had the pleasure of working with Victor Parra Vazquez and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importan and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importantly thanks for staying after hours for my deal! I had a fantastic experience and I would recommend you to anyone in the market looking for a car! More
November 03, 2024
Don’t trust this place they promised to give free oil change and I had to fight to get free change and I had to fight to get free More
Other Employees Tagged: Frankie Devita, Scott Bateman, Omar Martinez, Orlando Casale
October 31, 2024
Very efficient staff members as well as how informative your service advisor and staff were your service advisor and staff were More
Other Employees Tagged: Frankie Devita, Scott Bateman, Omar Martinez, Orlando Casale
October 19, 2024
Great customer service and we’re easy to work with. Also, did great work on my car to make sure it was perfect when I got it back. Also, did great work on my car to make sure it was perfect when I got it back. More
Other Employees Tagged: Frankie Devita, Scott Bateman, Omar Martinez, Orlando Casale
October 17, 2024
Great service. Fast. Understanding. Just wish repair cost was a little more affordable. Thank you Fast. Understanding. Just wish repair cost was a little more affordable. Thank you More
Other Employees Tagged: Frankie Devita, Scott Bateman, Omar Martinez, Orlando Casale
September 14, 2024
Friendly and outstanding service and communication. Very happy with my car.and I keep going back to this dealership. Very happy with my car.and I keep going back to this dealership. More
Other Employees Tagged: Chris Taccetta, Scott Bateman
September 07, 2024
I would like to thank the staff at Mercedes Benz of Orange County for making my experience with servicing my vehicle such a pleasure. Orange County for making my experience with servicing my vehicle such a pleasure. More
Other Employees Tagged: Scott Bateman, Omar Martinez, Orlando Casale , Shawn Patterson