Scott Crossman

After a very disappointing experience at another dealership I connected with Scott. Scott made us instantly feel comfortable. Highly recommend!! So happy w/ our purchase!! dealership I connected with Scott. Scott made us instantly feel comfortable. Highly recommend!! So happy w/ our purchase!! More

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everyone at the dealership is polite and professional,they recently did service on a volvo for us and they kept me updated the entire time the work was done perfectly as always.we have purc professional,they recently did service on a volvo for us and they kept me updated the entire time the work was done perfectly as always.we have purchased mutiple vehicles from this dealership and be very satisfied every time.. More

by Ted Cavey Verified Customer Verified Customer

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Friendly service very happy Scott was great and trustworthy thank you will refer etc etc trustworthy thank you will refer etc etc More

by mriordan0 Verified Customer Verified Customer

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Alan & Scott were great to work with! Patient, honest, knowledgeable & no pressure. Staying in touch with us throughout the buying process. Their friendly & caring approach made the proc Patient, honest, knowledgeable & no pressure. Staying in touch with us throughout the buying process. Their friendly & caring approach made the process very easy for us. It was a pleasure working with them & I'll definitely recommend your services to my family & friends. More

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Services to customer was kind, stayed knowledgeable on issues at hand. Kept customer abreasted. & comfortable as possible. Without a long waiting time..oh oh oh. issues at hand. Kept customer abreasted. & comfortable as possible. Without a long waiting time..oh oh oh. More

by trudyjohnson4291 Verified Customer Verified Customer

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They sell a complicated product and the staff is not yet fully up to speed. fully up to speed. More

by donbarryj Verified Customer Verified Customer

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Great dealership and service department. Have been customer since 1999 and bought 4 Volvos here. Scott Crossman was very easy to work with on latest purchase. Have been customer since 1999 and bought 4 Volvos here. Scott Crossman was very easy to work with on latest purchase. More

by jmgrund Verified Customer Verified Customer

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It took a while to get an appointment but the service was great. I will continue to bring my car to this location for service. great. I will continue to bring my car to this location for service. More

by ANGELA.STEWART67 Verified Customer Verified Customer

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I just downgraded my assessment from a 5 to a 3 because of this irritating survey that insisted on at least 15 words. You have succeeded in snatching defeat from the jaws of victory! of this irritating survey that insisted on at least 15 words. You have succeeded in snatching defeat from the jaws of victory! More

by jeffrey.sutton412 Verified Customer Verified Customer

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Our experience with Volvo Cars Annapolis was exceptionally good. We ordered a new V60 Cross Country and the sales manager and sales representative stayed in touch with us and answered our ques exceptionally good. We ordered a new V60 Cross Country and the sales manager and sales representative stayed in touch with us and answered our questions throughout. Delivery was very smooth, with financing (at great rates) settled in advance of our appointment and all other paperwork handled quickly and professionally. The product specialist took a lot of time to go over this car's many technology features with us so we felt comfortable with it before leaving the dealership. On top of that, the V60 is beautiful and was delivered in spotless condition. We visited multiple dealerships during our search, including another Volvo dealer, and are very pleased we went with Volvo and Volvo Cars Annapolis. More

by Tim in MD Verified Customer Verified Customer

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