Scott Crocker
Scott Crocker at Daytona Toyota
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Scott Crocker

Service Advisor

Daytona Toyota

451 N Nova Road
Daytona Beach, FL 32114

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4.7
701 Reviews

Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver and worked my way up to my current position as an assistant service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!

Dealership Experience

10 yrs, 6 mos

Industry Experience

10 yrs, 6 mos

Specialties & Trainings

PRO ASM

4.7

701 Reviews

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701 Reviews of Scott Crocker

December 21, 2024

Dealership Rating
Employee Rating

Thank you for your great service as always Daytona Toyota always provides us with the information needed to make the best decision for us. They r very prompt and courteous More

by DAWNDAYTONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 21, 2024

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What a great experience! Your salesman Jeff, Todd in finance and Max in parts were just awesome! More

by tmparks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 18, 2024

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The best dealership by far, great customer service everyone there was the best. Would want to go back soon More

by thightower222
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 19, 2024

Daytona Toyota responded

That's awesome to hear! When so many of our team members are working at the top of their game, you're sure to have a true VIP experience. Our crew wants to take care of you and your car, and we're ready any time!

December 10, 2024

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Employee Rating

From the moment I walked in, my concerns were eased immediately. I'd lost my key to my new Prius and never got a spare. Trouble. But Aaron Garcia, the service manager I met with took control of the si More

by Angelofigueroa5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Garcia

Dec 10, 2024

Daytona Toyota responded

Our team is honored by your glowing review, Angelo! Team members like Aaron are at the heart of what we do, and we're glad to hear that he made sure you were taken care of. Give us a call anytime you need our team's help- we're ready to help!

December 06, 2024

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Employee Rating

They did not go over my invoice after a $1200 tune-up. I reviewed it at home and there appeared to be many duplicate and nefarious charges. I called up to discuss and was ignored. Furthermore, my car was More

by stpcreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 06, 2024

Daytona Toyota responded

We value customer feedback and understand that you felt the services for your Toyota were not up to your expectations. Please contact Aaron Garcia in our Service department at aaron.garcia@daytonatoyota.com to resolve any outstanding issues and review your tune-up invoice. Thank you.

December 04, 2024

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Employee Rating

Won't be using your servies again. I can't prove it but I'm missing my Galaxy ear buds, a pair of sun glasses and a pair of sunglasses were damaged. The ear buds and glasses were in More

by jframecpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Daytona Toyota responded

We take your review very seriously, and want to learn more about your experience at your earliest convenience. Please get in touch with us at a time that works for you so we can discuss your recent visit further. Thank you. Aaron Garcia aaron.garcia@daytonatoyota.com

November 29, 2024

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Employee Rating

Knowledgeable service department, smooth process to rent a loaner car. Courteous and friendly contact. Great job w installing g part ordered. More

by TEREANN2
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Daytona Toyota responded

Thank you for taking the time to review us! We're happy to hear that our team was able to take care of you and your car during your time with us. Until next time, drive safely!

November 23, 2024

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Employee Rating

Great service! Work was completed on time and was notified right after it was done More

by VANRUBICK17
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Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 25, 2024

Daytona Toyota responded

Thank you for your excellent rating! Our team excels at punctual and precision service, and we're happy to see you experienced their hard work. We look forward to serving you again in the future.

November 22, 2024

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Employee Rating

The usual service is great but this time my car was parked by a service guy and then it was hit in your rear parking lot More

by 36DBLDZ
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rad

Nov 22, 2024

Daytona Toyota responded

Hi, we appreciate you taking the time to leave us a review. We would like to ensure all your visits are 5-star experiences, and when an accident happens, we certainly need to take measures to make sure they do not happen again. Please reach out to us so we can discuss what happened so that we can alleviate these things from happening in the future, Thank you. Aaron Garcia 386-255-7475 ext. 1702

November 21, 2024

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Employee Rating

Service department stated we needed belts replaced that were already replaced. To boot they had the wrong name as the owner of the car. More

by exoticscapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 25, 2024

Daytona Toyota responded

We are saddened to hear about your experience at our service center and would like to learn more about it. Please contact us when it is convenient for you and we can discuss your experience further. Thank you. Aaron Garcia 386-255-7475 ext. 1702

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