Scott Cooke

My Atlas has been in for service 4 times in the last 7 months. After today's experience we will be finding somewhere else to have it serviced. I scheduled an appointment to have 2 major repairs done over months. After today's experience we will be finding somewhere else to have it serviced. I scheduled an appointment to have 2 major repairs done over 2 weeks ago. Yesterday I brought the vehicle in for today's service appointment. After waited 2 hours (3:00- 5:00) for the shuttle to take me home, I finally had someone from my family come pick me up. My husband was called today (although I left my cell # with Keith when I dropped my vehicle off) and informed that the parts needed for the Engine Replacement of Valve Cover due to oil leak where not available. On April 14th I had my car in because my seat controls would not work. $186.81 repair. I was informed that my vehicle was no longer under warranty at that time. I was then informed that I had 2 items that required immediate attention totaling over $2,000.00 in repairs. My vehicle had been in for a repair on December 10 for a supposed rodent damage to the alternator, which cost $1 067.21. Nothing was mentioned at that time about the 2 repairs that somehow required immediate attention only 3,385 miles later. I will not be calling, so please refrain from that reply. Thanks to Scott our wonderful salesman for noticing that we were waiting for the shuttle service forever. More

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Great experience! ! Everyone listened to what we wanted not what they wanted to put us in. Financing was great and explained everything. If you need a car go see Scott! ! Everyone listened to what we wanted not what they wanted to put us in. Financing was great and explained everything. If you need a car go see Scott!! Great salesman More

by b_mmatthews1988 Verified Customer Verified Customer

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Everyone made my lease trade so easy! Scott's the best! He's very responsive to emails & texts and went the extra mile to make sure I was happy. Matt Urbaniak makes the tireless t ask of Scott's the best! He's very responsive to emails & texts and went the extra mile to make sure I was happy. Matt Urbaniak makes the tireless t ask of signing paperwork an easy process - I appreciate his Cliff's Notes version of what I'm signing. Both he and Scott have great personalities and I'm very happy with my decision to lease from VW of Perrysburg for the second time ("repeat offender", as Scott jokingly referred)! I'd recommend VW and the dealership to anyone looking for a great vehicle and service. The people in the service dept are always friendly too! More

by ericaemery Verified Customer Verified Customer

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The team is honest pleasant and gives quality work. I would recommend them. I will comeback. Thank you! I would recommend them. I will comeback. Thank you! More

by kimwasil Verified Customer Verified Customer

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Service was absolutely fabulous from start to finish. Scott and Brandon went out of their way to get me the exact vehicle I wanted. A 2015, Bright Moss Green Taos. This is the seventh VW we have purchase Scott and Brandon went out of their way to get me the exact vehicle I wanted. A 2015, Bright Moss Green Taos. This is the seventh VW we have purchased from this dealership. Keep up the great work guys!😊 More

by KAY.DERR Verified Customer Verified Customer

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Scott was amazing to work with. Brandon, Matt and candy were very professional and helpful. Brandon, Matt and candy were very professional and helpful. More

by RFOUNTAIN0 Verified Customer Verified Customer

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Scott was an excellent sales advisor (He seems to really like cars, too!). Can definitely recommend him to others! I cannot recall the name of the younger woman who went over car features with me- she was like cars, too!). Can definitely recommend him to others! I cannot recall the name of the younger woman who went over car features with me- she was great and very good with customers. She is a great forward face for the dealership, as well. More

by javanhoo Verified Customer Verified Customer

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Efficient pleasant and saved me some money! ! Service dept. also topped off my coolant last week ! Service dept. also topped off my coolant last week More

by CMKKOS Verified Customer Verified Customer

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Ronnie did an excel job with service visit timely communication fast response and overall good experience communication fast response and overall good experience More

by ekadrovach Verified Customer Verified Customer

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Scott and the group listened to what my needs where and helped me make a good decision on my new vehicle .They explained everything so that i could make a good decision. helped me make a good decision on my new vehicle .They explained everything so that i could make a good decision. More

by wegenerelery Verified Customer Verified Customer

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