Scott Brown

Sarah is always very friendly great customer service and my car is finished within a timely manner definitely would recommend my car is finished within a timely manner definitely would recommend More

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Over worked and under paid for what he has to put up with! Corrected the problem immediately however has A defiant service writer that he is forced to work with or chooses not to replace him! with! Corrected the problem immediately however has A defiant service writer that he is forced to work with or chooses not to replace him! More

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This newly remodeled dealership and service center is quick to sell you a car with service agreement. However service center quite possibly worst ever. Service center has gone through multiple managers , quick to sell you a car with service agreement. However service center quite possibly worst ever. Service center has gone through multiple managers , customer service reps will lie repeatedly about times and service done, try and be your best buddy and “hook you up” . technicians are incompetent and don’t care about their work. On the outside they look like a professional dealership but fail over and over again with their customers. You would think having purchased a vehicle from them they would try and take care of you!? Not here you are a low number at best. They advertise customer service is priority while lying and smiling right to your face. I wish this was isolated incident but from the first time I brought car in they lie. Im stuck with overpriced service agreement and forced to get my Maintenance there. 8 years and 225000 miles later still can’t get it right. I’ve even started going elsewhere and paying for service I’ve already paid for just to get job done correctly. Do yourself a favor run away as fast as possible. Because you want have a good experience at Lithia Toyota of Redding, Ca More

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JEFF OUR SALESMAN IS OUTSTANDING.....HE HAS HELPED US BUY OUR LAST THREE CARS FROM YOU AND WE WERE ALWAYS SERVED PRIME RIB AND NOT ROUND STEAK.....HE IS WELL INFIRMED ABOUT EVERY ASPECT AND HE SHOULD BE REPL OUR LAST THREE CARS FROM YOU AND WE WERE ALWAYS SERVED PRIME RIB AND NOT ROUND STEAK.....HE IS WELL INFIRMED ABOUT EVERY ASPECT AND HE SHOULD BE REPLICATED AND TRAIN OTHERS TO DO THE SAME.....HE IS LIKE FAMILY NOW....IF EVER WE HAVE TO GET ANOTHER CAR....WE WILL GO NO WHERE ELSE BUT TO HIM.....HE IS A HUGE ASSET FOR YOUR DEALERSHIP.....WE LOVE HIM💖 More

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We brought our Tundra in for work because someone had stolen our catalytic converter. Robert and the service provider in parts were very efficient and helpful. Not only was the truck catalytic converter stolen our catalytic converter. Robert and the service provider in parts were very efficient and helpful. Not only was the truck catalytic converter replaced, but they noticed we were due for an oil change and took care of that at the same time, without being asked. Wow! More

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The dealership did a fine job on servicing my car for the 60,000 mile service seen and received it back in a reasonable amount of time very pleased with them 60,000 mile service seen and received it back in a reasonable amount of time very pleased with them More

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My experience was very good, the lady, I believe her name is Mary, who sets up the appointments kept me updated as to when parts would be available to take care of the issue with my vehicle, so I left it in is Mary, who sets up the appointments kept me updated as to when parts would be available to take care of the issue with my vehicle, so I left it in her hands and she called when my specific vehicle was ready to be worked on. More

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Kris, our salesman was super professional, knowledgeable & gave extraordinary service. I would highly recommend him to others. Your business is fortunate to have Kris as an employee. & gave extraordinary service. I would highly recommend him to others. Your business is fortunate to have Kris as an employee. More

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Pleasant, friendly staff and seem able to handle any question. All those I encountered treated this old lady with respect and did not make my questions or concerns seem unimportant. question. All those I encountered treated this old lady with respect and did not make my questions or concerns seem unimportant. More

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Your Toyota dealership is helpful, knowledgeable and fun to talk to. Cars are more complicated and it is comfortable to know I will be taken in care of. to talk to. Cars are more complicated and it is comfortable to know I will be taken in care of. More

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