Scott Bartsch
Scott Bartsch at Delray Buick GMC
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Scott Bartsch

Service Advisor

Delray Buick GMC

2400 South Federal Highway
Delray Beach, FL 33483

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4.8
48 Reviews
4.8

48 Reviews

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48 Reviews of Scott Bartsch

December 16, 2024

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Dealership was great! Friendly and polite staff. Took the time to explain everything in detail. More

by SHANTI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Delray Buick GMC responded

Nothing makes us smile like seeing a 5-star review on our page. Thanks for choosing Delray Buick GMC! We hope to see you back for any future needs.

December 13, 2024

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My experience at your dealership this time was terrible. I had to come back three times and it still wasn’t completed properly. I’ve gotten three cars from you. This was my worst experience. More

by LFINE12282
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Nicholas Orsini

Dec 18, 2024

Delray Buick GMC responded

I'm sorry to hear about your recent experience with us. It's disappointing that we didn't meet the standards you've come to expect, especially as a returning customer. We would like the opportunity to make things right and ensure you're satisfied moving forward. Please feel free to reach out so we can address this directly.

November 10, 2024

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Very pleased with the attentiveness and care to get this deal worked out for me. Thank you 😊 More

by Mario Baird
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Castagna

Nov 13, 2024

Delray Buick GMC responded

Reviews like this make us smile, Mario. Thanks for choosing Delray Buick GMC, we're here if you need anything else!

September 21, 2024

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During my oil change visit the service manager, Bob, providedeExcellency service in a timely manner. More

by Mike123a
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Recommend Dealer
Yes
Sep 26, 2024

Delray Buick GMC responded

All of us at Delray Buick GMC want to say thank you for leaving this positive feedback. Please let us know if there’s anything else we can help you with!

August 09, 2024

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Very professional and willing to help get anything done the first time. Wish all dealerships were like this. More

by SANDS3RS
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Recommend Dealer
Yes
Aug 09, 2024

Delray Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Delray Buick GMC provided such a professional and helpful experience. We appreciate your support and hope to see you again in the future!

August 08, 2024

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A pleasant service experience for all involved. Good job Delray Buick. Have a great day More

by Local Buick Customer
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Recommend Dealer
Yes
Aug 09, 2024

Delray Buick GMC responded

We're thrilled to see the positive feedback. Thanks for choosing Delray Buick GMC!

June 01, 2024

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I have bought multiple vehicles from this dealership. Each experience has not only been an easy experience, but also fun! More

by Cwebs
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2024

Delray Buick GMC responded

Thanks for your continued support and loyalty to Delray Buick GMC! We're delighted to hear that each of your experiences has been both easy and enjoyable. Looking forward to serving you again in the future!

May 10, 2024

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I was waiting in the driveway and told one of the service guys that I had an 8:30 appointment.He went to check & said it was with Frank and he would be out. So I’m waiting & need to get to work. When I see h More

by 123work
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2024

Delray Buick GMC responded

We appreciate your patience and understanding during your recent visit to Delray Buick GMC. It's great to know that Scott was able to assist you promptly, ensuring you could get on with your day!

April 21, 2024

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Employee Rating

Johnny was very nice but your other staff is very rude. When I came to pick up my car, Johnny was out. I quietly waited at the counter. After 5 minutes I asked the two guys there if they could help me. More

by Youngtimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Heinsohn, Frank Castagna , Johnny

Apr 23, 2024

Delray Buick GMC responded

I'm sorry to read about your experience. It's important that all our customers feel valued and recognized from the moment they walk in. We'd like a chance to make things right - please reach out at your earliest convenience so we can discuss further.

April 17, 2024

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Employee Rating

Scott is awesome! Always takes care of what needs to be done! On top of it! More

by ALLIGRIEK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Delray Buick GMC responded

It's great to know Scott always takes great care of vehicle's service needs at Delray Buick GMC. Thanks for sharing your awesome experience!

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