Scott Bailey | Page 15

Very courteous staff and was offered a deal that was very fair. My delivery was Christmas Eve afternoon which made the experience extra special. Will definitely return to this dealer in the future. fair. My delivery was Christmas Eve afternoon which made the experience extra special. Will definitely return to this dealer in the future. More

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Scott was a true professional and got me back in my dream car. Grateful for such a wonderful salesman, finance team, and dealership. car. Grateful for such a wonderful salesman, finance team, and dealership. More

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Scott was great to work with and very knowledgeable. They took care of us and addressed ay concerns we may have had. I’ll definitely be coming back when I’m looking for my next vehicle. They took care of us and addressed ay concerns we may have had. I’ll definitely be coming back when I’m looking for my next vehicle. More

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Danny was great bought a car from him yesterday. He came and picked me up at my house to close the deal. Explained all the controls in the car. It was a great experience working with Danny. Would He came and picked me up at my house to close the deal. Explained all the controls in the car. It was a great experience working with Danny. Would recommend him to everyone. More

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Scott was very easy to work with, there was absolutely no pressure and buying a vehicle here was a breeze. Everyone involved was great to work and speak with. pressure and buying a vehicle here was a breeze. Everyone involved was great to work and speak with. More

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Initially I was beyond impressed with CBB. But as the days have gone on, I’ve became more and more unimpressed. I am out of state, and therefore I was purchasing a vehicle sight unseen. Trusti But as the days have gone on, I’ve became more and more unimpressed. I am out of state, and therefore I was purchasing a vehicle sight unseen. Trusting the images online, as well as the video the salesman emailed me. The salesman was very efficient and responded quickly. Made the process very easy. Even financing as a breeze. And they were quick to arrange transportation to my home the very next day. Like I said, very impressed. However, things then started to take a turn. While going through the motions, I was encouraged to place a hold on the vehicle so that way nobody else could buy it out from under us since we are out of state and the process can take longer. So I did. I was told the $2,000 would just be placed on hold and that the money would be refunded as soon as the deal funded. That was untrue. The deal funded, and I had to remind them to release the funds. It’s a week before Christmas after all. They said they would process it ASAP. Apparently ASAP meant 3 days later. However, not only did they refund my card… they then charged it again. So now I’m in the works with my bank to ensure the second “hold” does not in fact process. They have held $2,000 of my money for a week now. Next, when the vehicle arrived to my home, the gas tank was just about empty. What happened to the days of the dealer topping off the vehicle when sold? And to make matters worse, the check engine light was on. I contacted the dealer and was reassured that the salesman and the manger personally inspected the vehicle and the light was not on. The vehicle is barely broken in, there is absolutely no reason for the check engine light to be on. After getting that sorted out, now the vehicle is alerting me that the oil level is low. It has me questioning just how well the service department actually checked the vehicle. It also has me wondering if this is why it was so easy to make a deal and they were quick and efficient. More

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I would 100% recommend using CBB. They have a variety of options all amazingly priced below KBB. If you can use Scott I would even more recommend that. He was extremely knowledgeable, They have a variety of options all amazingly priced below KBB. If you can use Scott I would even more recommend that. He was extremely knowledgeable, informative and didnt put the uncomfortable pressure most used car salesman do. More

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We had a great experience with Scott Bailey. He’s a nice guy, very professional and knowledgeable. He’s a nice guy, very professional and knowledgeable. More

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Great experience. Spoke on the phone, they got car ready for me to drive, drove the car, shook hands, deal done. Great service, helpful and respectful sales people. Spoke on the phone, they got car ready for me to drive, drove the car, shook hands, deal done. Great service, helpful and respectful sales people. More

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Scott Bailey was our sales rep and came in on his day off just to meet with my wife and I. His knowledge and professionalism was exceptional. We initially came in to look at a specific vehicle but with the just to meet with my wife and I. His knowledge and professionalism was exceptional. We initially came in to look at a specific vehicle but with their extensive inventory we were able to find just exactly what we wanted and left very happy customers!! More

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