Scott Ackerman
Scott Ackerman at Mercedes-Benz of Henderson
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Scott Ackerman

Sales and Leasing Consultant

Mercedes-Benz of Henderson

925 Auto Show Drive
Henderson, NV 89014

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23 Reviews

Dealership Experience

7 yrs, 2 mos

not yet
rated

23 Reviews

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23 Reviews of Scott Ackerman

April 02, 2024

Dealership Rating
Employee Rating

Michael Menchey always good at explaining both the status of my car and at following up etc. Takes his mechanic services department job and customer service to a very high caliber level while handling all th More

by Royal4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rainone

May 22, 2023

Dealership Rating
Employee Rating

Went above and beyond what I expected! Purchase was smooth and seamless. Would recommend to family and friends along with anyone else looking. Ask for Scott Ackerman. More

by suzanne829
Recommend Dealer
Yes

May 24, 2022

Dealership Rating
Employee Rating

Scott and David were a pleasure to deal with got car taken care of as promised More

by Gassob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Mercedes-Benz of Henderson responded

Hello Gassob, Thank you so much for taking the time to acknowledge Scott and David! We truly appreciate your feedback and look forward to welcoming you back soon! Take care, Your friends and family at Mercedes-Benz of Henderson

February 07, 2022

Dealership Rating
Employee Rating

I was pleased with the service and attention your team and reps gave Mr and my mercedes. More

by joeverdugo42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Mercedes-Benz of Henderson responded

Hello Joeverdugo42! Thank you for coming in for service. We are so pleased to hear that you had a great experience with us and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

October 08, 2021

Dealership Rating
Employee Rating

SCOTT WAS SIMPLY A JOY TO WORK WITH. WE WERE NOT PRESSURED AND GAVE US PLENTY OF TIME TO DECIDE ON A VEHICLE…SEVERAL DAYS. HE WAS ALWAYS AVAILABLE TO MESSAGE OR CALL WITH ANY QUESTIONS WE HAD. I H More

by LBEC126
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Rudd

Oct 08, 2021

Mercedes-Benz of Henderson responded

Hi LBEC126, Congratulations on your gorgeous Benz! We are so appreciative of your loyalty and feedback about your experience with Scott. I am very happy to hear that Scott went above and beyond with getting you into your desired choice of vehicle that best suits your needs! We'll be sure to relay over the kind words expressed on your behalf. We look forward to assisting you for many years to come and are here to help should you need us. Our team is wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

October 01, 2021

Dealership Rating
Employee Rating

Courteous, knowledgeable, helpful, prompt and fair are all words that are foremost when we consider Mercedes Benz of Henderson. More

by ricnteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2021

Mercedes-Benz of Henderson responded

Hello, Thank you for your business and the opportunity to attend to your service needs. It was a pleasure to have you in for service and we are so pleased to know of the excellent service you experienced working with Scott, John, and Blake. Your genuine comments are truly a gift to our team as we strive to provide the best customer service experience possible! All of us at Mercedes-Benz of Henderson look forward to welcoming you back for all of your Mercedes-Benz needs. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 24, 2021

Dealership Rating
Employee Rating

I told the representative what I wanted and he brought it to me. Exactly what I wanted. I would recommend Mercedes of Henderson to anyone who wants to purchase one. More

by carolalyons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Mercedes-Benz of Henderson responded

Hi Carol, Thank you for taking the time to leave us your 5 star review and rating. We are honored to have had the opportunity to serve you and are here for you should you have any questions. Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

May 23, 2021

Dealership Rating
Employee Rating

Scott was great and the buying experience went smoothly! I usually hate buying a car but everyone made the process smooth, friendly and timely. Will buy here again. More

by Curt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Mercedes-Benz of Henderson responded

Hi Curt, We are truly grateful that you took the time to share about your recent experience at Mercedes-Benz of Henderson with Scott and thank you for the 5 star rating! Our team was very happy to read that Scott provided you a smooth and timely experience. We would love to congratulate you on your new purchase! We hope you enjoy every mile and are here for you should you have any questions. All the best, Your Friends and Family at Mercedes-Benz of Henderson

May 13, 2021

Dealership Rating
Employee Rating

I loved the experience, Scott was very helpful every step of the way made everything smooth & Lisa was a great service to us. Loved it More

by adrianafrnndz17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Ortega

May 16, 2021

Mercedes-Benz of Henderson responded

Hi Adriana! You and your car make the perfect team!!! Congratulations on your new purchase! We are honored to receive your 5 star review and kind remarks for Scott and Lisa. Providing a seamless and easy experience is our top priority as we assist on getting you your dream vehicle. We hope you enjoy every mile out of it! Our team is here for you should you have any questions or Mercedes-Benz needs! Kind regards, Your Friends and Family at Mercedes-Benz of Henderson

April 08, 2021

Dealership Rating
Employee Rating

Scott and Johnny were very helpful and considerate with the long distance purchase of the car for my parents. Thank you so much for making this experience easy. More

by Mjaccj@6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Lee Tillman

Apr 08, 2021

Mercedes-Benz of Henderson responded

Hello, Guest satisfaction is important to us and we could not be more pleased to have you complement our level of service by rewarding us with your 5 star rating and genuine feedback! Our team is truly grateful for opportunity to assist you with an seamless purchase experience to helping your parents find the perfect vehicle! Thank you for your genuine recommendations for both Scott and Johnny! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

Apr 10, 2021

Mjaccj@6 responded

Very happy with excellent service from Johnny and Scott. They were very helpful with the long distance purchase for my parents. Thank you!

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