Saul Lopez
Saul Lopez at INFINITI of ONTARIO
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Saul Lopez

Internet Sales Manager

INFINITI of ONTARIO

2192 Inland Empire Blvd
Ontario, CA 91764

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4.9
347 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

347 Reviews

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347 Reviews of Saul Lopez

November 16, 2024

Dealership Rating
Employee Rating

Saul provided me with exceptional customer service. At no time did I feel pressured, and he addressed all of my requirements. Overall, the customer service was outstanding. He is a valuable asset to th More

by LKR3224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Boldt

October 12, 2024

Dealership Rating
Employee Rating

Definitely would recommend Infiniti of Ontario and their sales team. Saul did such a great job answering all my questions and concern's. Top tier service, No pressure, very respectful of time and budget goa More

by silviachavez660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

INFINITI of ONTARIO responded

Silvia, Thank you for taking the time to post your 5 stars review about your recent experience with Saul and our sales team. I will be sure to share your kind comments with them and I know how grateful they will be... Thank you again, Cordy Cerami

August 26, 2024

Dealership Rating
Employee Rating

Saul and the rest of the team that worked with me were amazing! Professional and efficient. They listened to my needs and wants in a car and they delivered beyond my expectations! The process was easy. We More

by luvrll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz

Aug 31, 2024

INFINITI of ONTARIO responded

Thank you for taking the time to post your 5 stars review and the super kind accolades about Saul, Luis and JJ. I will be sure to share your kind post with them and I know how truly grateful they will be... Thank you again, Cordy Cerami

August 25, 2024

Dealership Rating
Employee Rating

was easy to deal with the dealer and was very helpful explaining how the car works and the different functions More

by lessie.drake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, Jazmen Leon

Aug 31, 2024

INFINITI of ONTARIO responded

Lessie, Thank you for the very kind comments about your recent purchase experience with Saul, Jazmen and Luis. The entire team always appreciates a great 5 star. Enjoy your new INFINITI and we look forward to seeing you in the service drive for your regular maintenance... Thank you again, Cordy Cerami

August 19, 2024

Dealership Rating
Employee Rating

Saul Lopez was my contact for my purchase. I felt very comfortable with Saul. Very nice person. I did not feel pressured to purchase a vehicle. I would recommend asking for Saul next time yo More

by rebecca.willie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, John Yarber , John Yarber

Aug 23, 2024

INFINITI of ONTARIO responded

Rebecca, Thank you for your kind comments about Saul and your recent purchase experience. I will be sure to share your 5 stars review and accolades with Saul and the rest of the sales team, I know how much they will appreciate it... Thank you again, Cordy Cerami

July 02, 2024

Dealership Rating
Employee Rating

Bought a certified preowned vehicle after trading in mine. Was lied to about getting free oil changes within the Infiniti network and paid out of pocket for the first two oil changes. Dealers need to ma More

by Atrurebew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 03, 2024

INFINITI of ONTARIO responded

We have been unsuccessful in locating your file with only "Atrurbew" as a reference. Every employee here is thoroughly aware of all CPO parameters, and I can't imagine any gain by not utilizing the programs available from the factory. If by chance, we incorrectly charged you for a no charge oil change, I would be more than happy to reimburse you. I will just need a bit more information to investigate. Please contact me at your convenience and I will be sure to accommodate your concerns... Thank you, Cordy Cerami

Jul 03, 2024

INFINITI of ONTARIO responded

We have been unsuccessful in locating your file with only "Atrurbew" as a reference. Every employee here is thoroughly aware of all CPO parameters, and I can't imagine any gain by not utilizing the programs available from the factory. If by chance, we incorrectly charged you for a no charge oil change, I would be more than happy to reimburse you. I will just need a bit more information to investigate. Please contact me at your convenience and I will be sure to accommodate your concerns... Thank you, Cordy Cerami

June 13, 2024

Dealership Rating
Employee Rating

was in contact with Saul at Infiniti of Ontario from the start. Customer service was great. Was able to answer all questions I had about the vehicle. Price was fair. Came all the way from San Diego, to do b More

by cpoloc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2024

INFINITI of ONTARIO responded

Thank you for your trust and driving all the way from San Diego to see us. We appreciate your business. Regards, Andrew A.

June 10, 2024

Dealership Rating
Employee Rating

Saul is helpful and informative. He give us all the options possible. Would recommend to friends and family. More

by famrod04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2024

INFINITI of ONTARIO responded

Thank you for taking time to share these kind words. We are beyond grateful. Regards, Andrew A.

June 06, 2024

Dealership Rating
Employee Rating

If you need a car go here they give deals. Saul Lopez helped me. If you are hesitatent don't be just go. I love my QX60. More

by lakerfanmay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Lopez

Jun 08, 2024

INFINITI of ONTARIO responded

Thank you for your posts and we truly appreciate your kind accolades. Enjoy your new QX60 and we look forward to seeing you for your regular maintenance... Thank you again, Cordy Cerami

May 31, 2024

Dealership Rating
Employee Rating

Everyone as was nice and friendly. You answered all our questions but we just feel that the car should have had a little more warranty then 1,00 miles since it was certified. But that' More

by rhondagarrettson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mouris Haddad

Jun 13, 2024

INFINITI of ONTARIO responded

Hi Rhonda, Thank you for taking time to recognize our friendly staff. The vehicle has basic warranty from the manufacturer until 1/19/2025 or 60,000 on the odometer. It also has power train warranty (engine and transmission warranty) until 1/19/2027 or 70,000 on the odometer. Being that your car is a certified pre owned vehicle, it now has warranty until 1/19/2027 or unlimited miles. Hope this helps. Please feel free to reach out to us directly if you'd like further clarification. Regards, Andrew A.

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