Saul Garcia
Saul Garcia at Volkswagen of Downtown Chicago
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Saul Garcia

KBB Acquisition Specialist

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.5
10 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

10 Reviews

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10 Reviews of Saul Garcia

May 30, 2024

Dealership Rating
Employee Rating

Saul was wonderful to work with. He made things easy, was efficient and kind during the whole process. He’s a great addition to your team More

by Aelkhalili919
Recommend Dealer
Yes
May 30, 2024

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

May 22, 2024

Dealership Rating
Employee Rating

Everything was pleasant, the procedure could have been laid out a bit more clearly and followed through a bit more smoothly. More

by gconvertito
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Garcia

May 29, 2024

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 20, 2024

Dealership Rating
Employee Rating

Zero star worthy place. I tried to figure out and talk through with employees the issue, but was ghosted many times. Honestly I warn anyone who is going to be selling their More

by Audrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jocy Barrera , Matt Kutyna, Jonathan Watts

May 23, 2024

Volkswagen of Downtown Chicago responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please reach out to Matt Kutyna or Michael Zafiriou at 312-628-4839. Thank you.

February 07, 2024

Dealership Rating
Employee Rating

They were very far and courteous with me. If your in the market for a car or just want to sell yours I highly recommend them. More

by Dmunoz812000
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 07, 2024

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

January 29, 2024

Dealership Rating
Employee Rating

Great service by the customer representative. He was very helpful and friendly. I would recommend More

by Jer'Ron D
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario

Jan 29, 2024

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

January 21, 2024

Dealership Rating
Employee Rating

It was a pleasure to work with Saul, Rocco and Michael. I feel my vehicle was appraised carefully and fairly. Saul also went above and beyond. I lost the original check and he took the lead to generate a r More

by leelandbrettgraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saul Garcia, Rocco Cesario, Michael Zafiriou

Jan 21, 2024

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 20, 2024

Dealership Rating
Employee Rating

Saul was a good communicator and paid me a fair price on my used car More

by Munverr2
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Caprile

Jan 21, 2024

Volkswagen of Downtown Chicago responded

We are so glad that we had the opportunity to work with you, and that Saul could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 20, 2024

Dealership Rating
Employee Rating

Saul was great! Very thorough and made the experience easy. I will look forward to working with him again in the future! More

by Vfo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 21, 2024

Volkswagen of Downtown Chicago responded

Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Saul, and it was a pleasure having you at the dealership. We appreciate your review!

August 03, 2023

Dealership Rating
Employee Rating

Saul helped us with the purchase of our Tiguan in June. He was very helpful through the whole process and we appreciated his hard work to make the purchase possible. He also offered us free car washes and More

by Allison D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Santana

Aug 04, 2023

Volkswagen of Downtown Chicago responded

Thank you, Allison, and congratulations on your new Tiguan! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 04, 2023

Dealership Rating
Employee Rating

Danny is a great salesman’s whom know what I was asking about the vehicles, I would recommend him to everyone who is looking to buy/lease. More

by Tkenterprise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Aguilera, Angel Santana

Jul 04, 2023

Volkswagen of Downtown Chicago responded

Thank you so much for taking the time to share your feedback with us. Danny and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 04, 2023

Tkenterprise responded

Thanks for the great service!

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