Sarwesh Karki

The sales agent help me with al my needs thank you very much, I will recommend you, great job, much, I will recommend you, great job, More

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It was a very easy experience to go through the purchase and financing Would do business with them again and financing Would do business with them again More

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Thorough, knowledgeable, patient, attentive, all my needs were addressed. Very satisfied with service and wait time ! were addressed. Very satisfied with service and wait time ! More

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Southwest Kia Dallas has made my experience the best that I have ever had. They have been absolutely great from start to finish. The service manager Larry and the entire crew get 5 ⭐️. Thank you Kia Dallas f I have ever had. They have been absolutely great from start to finish. The service manager Larry and the entire crew get 5 ⭐️. Thank you Kia Dallas for making things so easy when they seem so hard. More

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You will leave with a car salesman who help me is a really good person really good person More

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Worst experience ever after buying car. I got a tear in the drivers side seat behind shoulder and car was only about 5 months old. I was accused of tearing the seat myself and noone wo I got a tear in the drivers side seat behind shoulder and car was only about 5 months old. I was accused of tearing the seat myself and noone would honor any warranty or repair of the seat. Customer service was the worst I've ever experienced. I will never buy a Kia again and will never recommend one to my friends. It took over 4-5 months to receive a final answer of NO to any repairs. We hadn't purchased a new car in over 10 years, so this was extremely upsetting. More

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Karki lied-no adapter he promised/been 2 years/multiple requests/emails, calls and personal visit -told us he would get it since 2022 kia soul has no xm so we could get sirius channels -Shameful deceitful requests/emails, calls and personal visit -told us he would get it since 2022 kia soul has no xm so we could get sirius channels -Shameful deceitful -KNEW how important it was to us since no cd player of course -Shelley and Morris Oliver moso420@yahoo.com More

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What a great sales person “karkey” is and he ability to answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when yo answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when you talk . Manager Scott is very kind and truly genuine when it comes to premier customer service that he provides. We happen to run across a young man Pete who is a mechanic at Kia. Even thou not his job was able to answer our service questions and ensure we were buying a reliable forte for our daughter. Thanks to the General Manager of Kia Dallas that had created a culture of customer service that is often overlooked by other dealerships . We will be back !!!! More

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This dealer ship LIES to potential customers about their credit status! Constantly switches the sales persons without reason or cause! Ruins individuals credit scores then denies them service! Refuses to le credit status! Constantly switches the sales persons without reason or cause! Ruins individuals credit scores then denies them service! Refuses to let us speak to their manager/managers! More

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Wow! I have been working with southwest Kia Dallas for 7 plus years. I love this team that was very personal and caring and worked so quickly after learn I have been working with southwest Kia Dallas for 7 plus years. I love this team that was very personal and caring and worked so quickly after learning my situation. As a senior I recommend this outstanding team. Ash, Karki, and last but not the least Johnathan, my experience with these three has been top notch. I pray that God will rain special blessings upon each of them. All I can say is they are the best. I highly recommend this team. More

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