Sarwesh Karki

Always the best support! I have been working with the same people for almost 5 years now. I love that! I have been working with the same people for almost 5 years now. I love that! More

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My salesperson was awesome 2nd vehicle that I have brought from the same person I will recommend him to others brought from the same person I will recommend him to others More

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The sales agent help me with al my needs thank you very much, I will recommend you, great job, much, I will recommend you, great job, More

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It was a very easy experience to go through the purchase and financing Would do business with them again and financing Would do business with them again More

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Thorough, knowledgeable, patient, attentive, all my needs were addressed. Very satisfied with service and wait time ! were addressed. Very satisfied with service and wait time ! More

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Southwest Kia Dallas has made my experience the best that I have ever had. They have been absolutely great from start to finish. The service manager Larry and the entire crew get 5 ⭐️. Thank you Kia Dallas f I have ever had. They have been absolutely great from start to finish. The service manager Larry and the entire crew get 5 ⭐️. Thank you Kia Dallas for making things so easy when they seem so hard. More

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You will leave with a car salesman who help me is a really good person really good person More

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Worst experience ever after buying car. I got a tear in the drivers side seat behind shoulder and car was only about 5 months old. I was accused of tearing the seat myself and noone wo I got a tear in the drivers side seat behind shoulder and car was only about 5 months old. I was accused of tearing the seat myself and noone would honor any warranty or repair of the seat. Customer service was the worst I've ever experienced. I will never buy a Kia again and will never recommend one to my friends. It took over 4-5 months to receive a final answer of NO to any repairs. We hadn't purchased a new car in over 10 years, so this was extremely upsetting. More

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Karki lied-no adapter he promised/been 2 years/multiple requests/emails, calls and personal visit -told us he would get it since 2022 kia soul has no xm so we could get sirius channels -Shameful deceitful requests/emails, calls and personal visit -told us he would get it since 2022 kia soul has no xm so we could get sirius channels -Shameful deceitful -KNEW how important it was to us since no cd player of course -Shelley and Morris Oliver moso420@yahoo.com More

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What a great sales person “karkey” is and he ability to answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when yo answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when you talk . Manager Scott is very kind and truly genuine when it comes to premier customer service that he provides. We happen to run across a young man Pete who is a mechanic at Kia. Even thou not his job was able to answer our service questions and ensure we were buying a reliable forte for our daughter. Thanks to the General Manager of Kia Dallas that had created a culture of customer service that is often overlooked by other dealerships . We will be back !!!! More

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