Sarrah Brown

No comment at this time. Thank you for your service department staff and look forward to seeing you. Thank you for your service department staff and look forward to seeing you. More

by nolyaj10 Verified Customer Verified Customer

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Have been a customer for past 15 years. Have always enjoyed my visits there. They take good care of my cars. My new service rep, Adam is great! Just recently helped with a flat tire probl Have always enjoyed my visits there. They take good care of my cars. My new service rep, Adam is great! Just recently helped with a flat tire problem. More

by snewman6506 Verified Customer Verified Customer

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Great customer service. . Good attitude and atmosphere. Timely and honest with the service provided. Good work . Good attitude and atmosphere. Timely and honest with the service provided. Good work More

by shbrown09 Verified Customer Verified Customer

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I appreciated working with Sarrah Brown. No games were played and I was able to make the deal I wanted. My experience was much different at other dealerships, where they played games, kept g No games were played and I was able to make the deal I wanted. My experience was much different at other dealerships, where they played games, kept giving me different best deals, but never really offering the deal I wanted. Sarrah knew my expectations and met them on the first try. My time wasn’t wasted. I appreciate that greatly. More

by brad.wheeler1 Verified Customer Verified Customer

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I recently had the pleasure of visiting BMW of Jackson, and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I pulled in, I was greeted with a high level of professionalism, courtesy, and genuine hospitality. The staff was incredibly attentive and made me feel valued as a customer. The service advisor took time to listen closely to my concerns, walked me through the process step by step, and ensured I was kept informed throughout. There was never any pressure—just clear, honest communication and a focus on providing outstanding care. The technicians did an exceptional job servicing my vehicle. Not only did they resolve the initial issue quickly and efficiently, but they also conducted a thorough inspection and addressed a minor item I hadn’t even noticed—completely complimentary. Their expertise and attention to detail truly reflect the high standards of BMW engineering and customer service. What really stood out to me was the overall atmosphere of the dealership. The facility was immaculate, the waiting area was spacious and comfortable, and every staff member I interacted with—from the service team to the front desk—was friendly, knowledgeable, and professional. It’s clear that BMW of Jackson prioritizes customer satisfaction at every level. I highly recommend BMW of Jackson to anyone looking for not just quality vehicle service, but also a top-tier dealership experience. They’ve absolutely earned my trust and continued business. More

by JARVISBROWN689 Verified Customer Verified Customer

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Always amazing service! Last minute service that sends most into a tailspin is never a problem and handled with professionalism and efficiency. Last minute service that sends most into a tailspin is never a problem and handled with professionalism and efficiency. More

by WSEJR28 Verified Customer Verified Customer

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Courteous, honest, and no hassle buying experience. Friendly and patient staff. I would definitely recommend my family and friends to meet Sarrah Brown @ Herrin Gear BMW. Friendly and patient staff. I would definitely recommend my family and friends to meet Sarrah Brown @ Herrin Gear BMW. More

by Carsonya01 Verified Customer Verified Customer

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Josh was the Best Service advisor Tina and I have ever worked with !!! His attention to detail was spectacular!!! worked with !!! His attention to detail was spectacular!!! More

by rick.mccary1968 Verified Customer Verified Customer

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My wife and I had a wonderful experience with Sarrah in sales and with Adam in service. Top people doing top-quality work. sales and with Adam in service. Top people doing top-quality work. More

by jsoell Verified Customer Verified Customer

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Great service and was kept up dated about my car and the staff was very friendly. staff was very friendly. More

by bellcharles43 Verified Customer Verified Customer

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