Dealership Experience
6 yrs, 1 mo
Languages Spoken
English
160 Reviews
Write a Review160 Reviews of Sarah Sarfaraz
January 26, 2025
. Answered my technical questions and fixed my issue. I am extremely happy with my serviceExcellent service department am extremely happy with my serviceExcellent service department More
January 02, 2025
First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More
Other Employees Tagged: Carol Bradley, Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Hannah Prahter, Jonathan Chouest, Kathryn Venable
December 28, 2024
Great customer service from my Lexus dealership! ! Look forward to my next car service visit ! ! Look forward to my next car service visit ! More
Other Employees Tagged: Caleb Callahan
December 28, 2024
Excellent service from the time I drove up until the time I left. No complaints as usual. I left. No complaints as usual. More
Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Hannah Prahter, Jonathan Chouest, Kathryn Venable
December 26, 2024
I’ve dealt with better service advisors. Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on t Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on the back door after being told they were in stock. I waited 3 hours for services that took approximately 15 minutes to replace the struts or whatever it was on the back and more than 2 hours for tire rotation and re-balancing because the balancing was not done correctly the first time. We were starving and no compensation was offered. Very disappointed in this service advisor. I had to find her several times to inquire about progress of my vehicle’s service. More
Other Employees Tagged: Sandy Waters , Kim Sales Department
December 20, 2024
I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and was told it would cost $ 100 when I got the truth I was very satisfied but if I didn't bring the car over for them to check it out I would of not purchased the part ordered and I would of been very unsatisfied everyone don't have $500 to pay for installation More
Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Hannah Prahter, Jonathan Chouest, Kathryn Venable
December 14, 2024
Price Leblanc Lexus never disappoints when I need service completed. Always takes care of anything and everything that is needed. Amazing people!! Can’t recommend them enough :) completed. Always takes care of anything and everything that is needed. Amazing people!! Can’t recommend them enough :) More
Other Employees Tagged: Missy Webb-Harris, Jonathan Chouest
December 08, 2024
The staff always treat me as a priority even though I’m sure that is not the case. My vehicle is maintained to “just as good as new” status, and I appreciate the relationship I enjoy there! They will al sure that is not the case. My vehicle is maintained to “just as good as new” status, and I appreciate the relationship I enjoy there! They will always have my business. More
Other Employees Tagged: Melvin Burden, Brooke Bercegeay, Brad Modenbach, Hannah Prahter, Jonathan Chouest
December 07, 2024
The service was on time and accurate. The staff was very nice and the waiting area was clean. The staff was very nice and the waiting area was clean. More
Other Employees Tagged: Michael Hutchinson, Brooke Bercegeay, Missy Webb-Harris, Sandy Waters, Brad Modenbach, Hannah Prahter, Jonathan Chouest, Kathryn Venable