Sarah Sarfaraz
Sarah Sarfaraz at Price LeBlanc Lexus
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Sarah Sarfaraz

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.9
160 Reviews

Dealership Experience

6 yrs, 1 mo

Languages Spoken

English English

4.9

160 Reviews

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160 Reviews of Sarah Sarfaraz

January 26, 2025

Dealership Rating
Employee Rating

. Answered my technical questions and fixed my issue. I am extremely happy with my serviceExcellent service department More

by JDELABRETONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2025

Dealership Rating
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Friendly, Efficient and great service care for vehicle. Will always stop in when in town More

by vallette_harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to leave us such a positive review, Vallette! We are glad that you had a great experience with our service team. We hope to see you again!

January 02, 2025

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First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More

by WALKERRI72
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience at Price LeBlanc Lexus. We are thrilled to hear that our team provided you with first-rate service and made you feel welcomed with their courteous and respectful demeanor.

December 28, 2024

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Great customer service from my Lexus dealership! ! Look forward to my next car service visit ! More

by CHERNELLA JANISE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Callahan

Dec 30, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, Chernelle! We're happy to hear that you had a great customer service experience at Price LeBlanc Lexus. We look forward to seeing you again during your next car service visit.

December 28, 2024

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Excellent service from the time I drove up until the time I left. No complaints as usual. More

by sylestial
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, Sylestial. We're thrilled to hear that you had a positive visit and that our service met your expectations. We appreciate your continued support and look forward to serving you again in the future.

December 26, 2024

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I’ve dealt with better service advisors. Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on t More

by SYBILWILSON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Sandy Waters , Kim Sales Department

Dec 27, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us, Sybil. We apologize for any inconvenience you experienced during your recent service visit. Your comments will be shared with our team to ensure we improve our communication and service moving forward. If you have time, please feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience. We hope to hear from you soon.

December 20, 2024

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Employee Rating

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and More

by GREGCHINN60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 14, 2024

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Employee Rating

Price Leblanc Lexus never disappoints when I need service completed. Always takes care of anything and everything that is needed. Amazing people!! Can’t recommend them enough :) More

by heatherscott97
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Recommend Dealer
Yes
Dec 16, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words, Heather! We are thrilled to hear that you had a positive experience with our service team. Our goal is always to provide exceptional care and support to our customers. We truly appreciate your recommendation and look forward to serving you again in the future.

December 08, 2024

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Employee Rating

The staff always treat me as a priority even though I’m sure that is not the case. My vehicle is maintained to “just as good as new” status, and I appreciate the relationship I enjoy there! They will al More

by Fran BARBERA
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Price LeBlanc Lexus responded

Thank you so much for taking the time to share your positive experience at Price LeBlanc Lexus, Fran. We are thrilled to hear that you feel like a priority when visiting our dealership and that you are happy with the maintenance of your vehicle. We truly value the relationship we have with you as a customer!

December 07, 2024

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Employee Rating

The service was on time and accurate. The staff was very nice and the waiting area was clean. More

by payts445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to leave us a review, payts445. We are pleased to hear that you had a positive experience during your visit with us. We appreciate your feedback and hope to see you again in the future.

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