Sarah Maley

Logan was fantastic and I felt like he was very knowledgable about the vehicles and personable. We always buy our vehicles at Ciocca Ford. On a side note, the finance person who closes out the vehi knowledgable about the vehicles and personable. We always buy our vehicles at Ciocca Ford. On a side note, the finance person who closes out the vehicle purchase made me fairly uncomfortable when he tried to sell the extended warranty. I know they have to pitch it and I let him do that as it’s part of his job, which he also vocalized as well. When i told him no thank you the first time he looked at me like in had 5 heads. He comminuted to try to push the extended warranty and gap insurance a bit longer and it left me feeling very yucky and uncomfortable. Im not going to break down why i did not get the extended warranty/gap insurance on a brand new vehicle, but if you know, you know. It very much felt like he's a smart man and I'm a dumb woman dated/patriarcal/ dynamic. All I can say is I am very disappointed in how that particular interaction left me feeling after an others very positive experience. Logan and the sales manager are what has made my score a 4 for the dealership. Logan is 5 stars and was more than accommodating with us needing a late signing time due to my husbands work schedule. More

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Absolutely horrible experience! After 2 days of having our used vehicle- Ford Explorer, the engine went on it. We had the extra warranty company coverage. Well, here we are 2 month After 2 days of having our used vehicle- Ford Explorer, the engine went on it. We had the extra warranty company coverage. Well, here we are 2 months later, paying for a car that is still in their shop. Ciocca stating the warranty company needs to stand good and cover it, because if Ciocca replaces the engine, they lose their money! Well how about you pay our loan! I hate writing negative reviews but This is Ridiculous! Guess it's time to get our lawyer involved. More

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My purchasing experience was quick, exactly as promised. Highly recommend. Kris was especially awesome. He asked insightful questions with the goal of getting us the best care for our needs. Him and the t Highly recommend. Kris was especially awesome. He asked insightful questions with the goal of getting us the best care for our needs. Him and the team went above and beyond. More

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I was very pleased with the greeting and the car presented. Dane was professional, explained all and worked to get me a wonderful monthly payment. I was so pleased. I wish I would have known that presented. Dane was professional, explained all and worked to get me a wonderful monthly payment. I was so pleased. I wish I would have known that when I went to sign the papers, that perfect, wonderful payment was going to go up by $101. A bit of a surprise and to that end, was grateful to Dane for presenting the lower payment. I have had the care for 3 full days and am liking the look, the way it drives and the room that I have. More

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Kris made the normally painful process of purchasing a vehicle quick and painless. Thanks Kris! vehicle quick and painless. Thanks Kris! More

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Of the several dealerships I contacted in search of a fair and reasonable deal, Ciocca and Dane (Sales) were the only ones that had true, transparent pricing. Their incentives and inventory were unsurpa fair and reasonable deal, Ciocca and Dane (Sales) were the only ones that had true, transparent pricing. Their incentives and inventory were unsurpassed and they went above and beyond to earn my business. It's a good feeling when a dealership cares enough to keep trying. All the other dealerships I reached out to threw a high number out and basically said take it or leave it. Ciocca really went the distance. The finance part of it, signing papers and finalizing the deal was relatively painless too. I was in and out from arrival to departure in my new truck in less than 2 hours. I, not only highly recommend them, I will drive the extra distance to work with them again in the future. The out reach from the General Manager, Sarah Maley was a nice touch too. It certainly humanized the whole experience. More

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Very customer friendly,very knowledgeable staff and they care about their customers. They do a great job on following up care about their customers. They do a great job on following up More

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Awesome customer service, listened to exactly what i wanted, wasnt pushy and knew his xxxx. Thank you for an amazing truck and great experience! Will be back in the future! wanted, wasnt pushy and knew his xxxx. Thank you for an amazing truck and great experience! Will be back in the future! More

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