Sarah Baxter
Sarah Baxter at Ken Garff Hyundai Southtowne

Sarah Baxter

Service Advisor

Ken Garff Hyundai Southtowne

10770 S Auto Mall Dr
Sandy, UT 84070

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4.5
50 Reviews
4.5

50 Reviews

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50 Reviews of Sarah Baxter

February 27, 2026

Dealership Rating
Employee Rating

I never worry about going to the dealership. They are courteous and helpful every time. More

by denise-bohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Mar 04, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

February 26, 2026

Dealership Rating
Employee Rating

Easy, quick, straight to the point. Warrenty handled it to no large out of pocket costs More

by Griffin
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen , Dennis Clemons

Mar 04, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 19, 2026

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Employee Rating

Everyone was very nice and helpful. The only thing i was disappointed was my car was really dirty from sitting outside More

by Joeshirley0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Mar 04, 2026

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We're sorry to hear that your experience did not quite meet expectations. Please feel free to reach out directly if there is anything we can do to further assist you. Jacob Skuba, Service Manager jskuba@kengarff.com

February 13, 2026

Dealership Rating
Employee Rating

This is the third review I have been asked to, look at other two for what my review is More

by spike8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. Please reach out directly if there is anything we can do to assist you. Jacob Skuba, Service Manager jskuba@kengarff.com

February 10, 2026

Dealership Rating
Employee Rating

The service department is amazing here! They are fast and professional. I have been going to the service department for years and will continue to do so! More

by alesajarvie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rasmussen, Skyler Allen

Feb 17, 2026

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 01, 2026

Dealership Rating
Employee Rating

Always great to me! Did the car wash with out asking this time and the car wash did a better wash. More

by linda.osmun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Feb 02, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 11, 2026

Dealership Rating
Employee Rating

I always have a good experience here. Sometimes they are difficult to get an appointment with in a timely manner More

by Brent Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Jan 12, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 08, 2026

Dealership Rating
Employee Rating

They have fixed every issue I have brought the car for. They have been really great. More

by braddthemighty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Jan 09, 2026

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 05, 2026

Dealership Rating
Employee Rating

Ken Garth made it very easy for me to get my Tucson? Hyundai infor servicing and did a great job! More

by Jackson52kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Allen

Jan 07, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 12, 2025

Dealership Rating
Employee Rating

a simple oil change and tire rotation took 2 1/2 hours. I had to go grab the service department because they forgot about me in my car. More

by joehillman11
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Skyler Allen , I don’t know who I worked with, but I don’t recognize those people

Dec 12, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Jacob Skuba, Service Manager jskuba@kengarff.com

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