Sara Williams

Bought 2 new Hondas from 2 different dealers in the past. What I like best w past experiences is the service. Both dealerships in the past have been fair and straight forward. My wife took hers t What I like best w past experiences is the service. Both dealerships in the past have been fair and straight forward. My wife took hers to Gadsden, first experience there. It was for extended warranty fix for AC. They extended it for 10 years, due to factory defect issues. Also got tire rotation, wiper blades, Air Filter and engine filter. All this except rotation at their request and not a problem. Back to the Air that was covered under warrantee. They said we needed an AC coil and clutch (not covered) and it would be 700. I did a Ai search for average price and it said 600-800 dollars so ok! Get her done. At this point no problem. The drama after that was memorable. They put compressor on that was covered and did not know it needed oil, so that’s one. Kept saying your air will not work if you do not get this part or that part. They had it 2 days and it would had to remain another. At some point my wife said no. What was quoted us at 700, became 985. Recommend Florence or Anniston in the future! Avoid Gadsden! Never had this at other location. More

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Bryan went above and beyond in order to help me make my purchase. He was patient, and understanding to my needs and concerns. This man is AWESOME!!. I wish I could give the entire staff a 5++. Everyone was purchase. He was patient, and understanding to my needs and concerns. This man is AWESOME!!. I wish I could give the entire staff a 5++. Everyone was so welcoming, and made it feel like home during my visit. More

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Great service and nice environment. Did really well with my service and helped a ton with my oil change! Did really well with my service and helped a ton with my oil change! More

by omar.mtz Verified Customer Verified Customer

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Quick to fix our problem. Very polite and friendly. The service department was very knowledgeable. Took care of the recall for us. Very polite and friendly. The service department was very knowledgeable. Took care of the recall for us. More

by KFREEMAN217 Verified Customer Verified Customer

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Sara is a great asset to Sam Boswell. Great customer service, great dealership. Win, win! Great customer service, great dealership. Win, win! More

by C713D Verified Customer Verified Customer

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All of your employees were great ! We were well pleased ! The service was quick ! We are happy ! We were well pleased ! The service was quick ! We are happy ! More

by CELIA.GODFREY1946 Verified Customer Verified Customer

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No complaints great customer service. No pressure to add extras. Polite and courteous will be back No pressure to add extras. Polite and courteous will be back More

by Smasonbrooks Verified Customer Verified Customer

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Sara, took care of my issues and kept me updated on the progress, it was a very good experience from my past experience from a previous dealership, thank you very much. progress, it was a very good experience from my past experience from a previous dealership, thank you very much. More

by RDDUKE2008 Verified Customer Verified Customer

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I came there for auto butler they had my car done in 30 min.zHow can you detail a car that fast.They did not vacuum between my front seats and I had everything cleaned out of trunk and they never touched i min.zHow can you detail a car that fast.They did not vacuum between my front seats and I had everything cleaned out of trunk and they never touched it. That is twice I had this problem.I paid $400 and something on top of my car price.I feel I am owed another cleaning for the way they rushed car twice. More

by GKRINEHART50@YAHOO.COM Verified Customer Verified Customer

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She was so kind and knowledgeable everytime I talked to her. She helped with exactly what I needed. Got me in asap. her. She helped with exactly what I needed. Got me in asap. More

by BULLARDJOSH47 Verified Customer Verified Customer

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