Santos M.
Santos M. at Vision Nissan of Webster

Santos M.

Senior Service Advisor

Vision Nissan of Webster

785 Ridge Road
Webster, NY 14580

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4.3
203 Reviews
4.3

203 Reviews

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203 Reviews of Santos M.

October 02, 2025

Dealership Rating
Employee Rating

The service Dept. Diagnosed the problem quickly, unfortunately they didn't have the part so I had to wait 3 days before I get my car back More

by rswartzfager
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2025

Vision Nissan of Webster responded

Thank you for taking the time to provide us with this feedback.

July 30, 2025

Dealership Rating
Employee Rating

Why did I get this? Never used or been at this Vision Nissan Webster dealership. More

by dbplatt1
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Cristina V.

Jul 30, 2025

Vision Nissan of Webster responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYWN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 06, 2025

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Employee Rating

My service was fast and efficient. The rental was a great help in allowing me to continue my work and it was both clean and of an overall high quality. I will be getting my service per More

by nikvarrone
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cristina V. , The young woman of color with many piercings was a delight to work with.

Jul 11, 2025

Vision Nissan of Webster responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 27, 2025

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Great place to service your car! Very friendly and clean environment. Would recommend this place to everyone even if you don’t own a Nissan. More

by MAG7324
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 08, 2025

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Employee Rating

I have never been to vision Nissan Webster I would appreciate it if you would stop sending me these emails to write a review More

by Manning_brittany
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Cristina V.

Apr 08, 2025

Vision Nissan of Webster responded

We have forwarded your comments to the General Manager of the dealership.

March 22, 2025

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Employee Rating

friendly, courtious, quick service, thank you, prompt service, again thank you, they used my extended service contract More

by BLUECARAVAN
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina V.

Mar 25, 2025

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2025

Dealership Rating
Employee Rating

The staff was very friendly. They did a great job fixing my car. Very happy with the experience. More

by SZINK420
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Recommend Dealer
Yes

January 12, 2025

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Service people were excellent. One of the fastest inspections I’ve ever had!!! Thank you Nissan of Webster!!!! More

by NONE23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cristina V.

Jan 15, 2025

Vision Nissan of Webster responded

We always appreciate your continued loyalty and support!

December 30, 2024

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Employee Rating

I was able to receive the requested appointment and the service was prompt and exceptional. More

by Paulinejharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina V.

Jan 07, 2025

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 12, 2024

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Employee Rating

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall More

by CHERYL.BAYLISS1968
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 21, 2024

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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