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Santos M.

Overview Reviews (195) Inventory (329)

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Santos M.

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Santos M.

Senior Service Advisor

Vision Nissan of Webster

785 Ridge Road
Webster, NY 14580

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4.5

195 Reviews

Overview Reviews (195) Inventory (329)

4.5

195 Reviews

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195 Reviews of Santos M.

November 12, 2024

Dealership Rating

Employee Rating

Friendly and efficient checked my car over thoroughly very pleased with their service. Great about recall very pleased with their service. Great about recall More

by CHERYL.BAYLISS1968

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 21, 2024 -

Vision Nissan of Webster responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

Dealership Rating

Employee Rating

At Vision, the staff get to know you personally. I've been going through chemotherapy, and they've been wonderful to me. Time estimate for repairs are accurate within a 30 minute window. I won't tak I've been going through chemotherapy, and they've been wonderful to me. Time estimate for repairs are accurate within a 30 minute window. I won't take my car to another dealer. More

by biernbaummark

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cristina V.

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Oct 23, 2024 -

Vision Nissan of Webster responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 06, 2024

Dealership Rating

Employee Rating

The service to inspect my truck was good and it was completed rather quickly which I appreciated . . . completed rather quickly which I appreciated . . . More

by hgeverson1x

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 12, 2024 -

Vision Nissan of Webster responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 30, 2024

Dealership Rating

Employee Rating

Everything went well. I was in and out in a short period of time, convenient since I had some other items to take care of this day too! I was in and out in a short period of time, convenient since I had some other items to take care of this day too! More

by hgeverson1x

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 12, 2024 -

Vision Nissan of Webster responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 26, 2024

Dealership Rating

Employee Rating

I never used Webster Hyundai. My dealership is in Brighton. Review turned in before should not have been for Webster, NY My dealership is in Brighton. Review turned in before should not have been for Webster, NY More

by SHEBADOG

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cristina V.

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Aug 29, 2024 -

Vision Nissan of Webster responded

Thank you for taking the time to provide us with this feedback.

July 04, 2024

Dealership Rating

Employee Rating

Timely, efficient and friendly. From the setting up of the appointment to the actual work they exceeded expectations. From the setting up of the appointment to the actual work they exceeded expectations. More

by JAT216

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cristina V.

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Jul 05, 2024 -

Vision Nissan of Webster responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 20, 2024

Dealership Rating

This dealership and especially the service department never answers their phone. This makes it very hard to get updates and communicate with insurance. never answers their phone. This makes it very hard to get updates and communicate with insurance. More

by E faunce

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matt

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Jun 20, 2024 -

Vision Nissan of Webster responded

"E faunce" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2024

Dealership Rating

Employee Rating

I will not return for service in Webster. The sales person there was great but, going for service was a different story. I went in for a simple problem and they played with their phones for 4 The sales person there was great but, going for service was a different story. I went in for a simple problem and they played with their phones for 45 min and when I talked to the service manager he told me that I was only there 15 min. So no more service in Webster More

by HOME.CLEARY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jun 19, 2024 -

Vision Nissan of Webster responded

"HOME.CLEARY" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2024

Dealership Rating

Employee Rating

Good and quick service. Gave me more assessment than originally requested and spotted some issues before they got bad. Gave me more assessment than originally requested and spotted some issues before they got bad. More

by Bee Williams

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cristina V.

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Jun 19, 2024 -

Vision Nissan of Webster responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 04, 2024

Dealership Rating

Employee Rating

Friendly service at counter. Completion of service was quick and thorough. Wait room was comfortable. Completion of service was quick and thorough. Wait room was comfortable. More

by dianaw999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cristina V.

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Jun 19, 2024 -

Vision Nissan of Webster responded

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