Santos Cruzado
Santos Cruzado at Imperial Chevrolet
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Santos Cruzado

Internet Sales Manager

Imperial Chevrolet

18 Uxbridge Rd
Mendon, MA 01756

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19 Reviews

I was born in Springfield, raised in Framingham, and currently reside in Worcester with my wife Mary and two daughters, Milena and Angelica, plus two dogs Wimpy and Max. Since graduating Framingham South High School in 1987, and ITT Technical Institute in 1988, I have been a paperboy, groundskeeper, baker, waiter, bartender, furniture salesman, bank teller, and US Army Reservist. In 1992 I started in the automobile business working in all aspects of the business including as a Salesperson, Inventory Manager, Truck Manager, F&I Manager, and Sales Manager. I’ve applied my past experiences to my current role in the most successful Business Development Center (BDC) in the country. I am bilingual and speak and write Spanish fluently. After wearing so many different hats in this business, I can relate to any situation you may be in and I’m ready to help! In my spare time, I am an avid sports fan who loves to travel and share time with friends & family.

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19 Reviews

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19 Reviews of Santos Cruzado

October 22, 2021

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Excellent and professional staff and I would be buying my next car here. Thank you. More

by albertkaranja59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Frasca, Omar Ihjul, Uzair Ayaz, Christopher Keene, Brad Mancini, Milton Sican , Richard Flores, Marc Foley, Waseem Mutair, Richard

May 02, 2020

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I was very pleased by my experience at this dealership.The salesman was exceptional at his job.would definitely go back to him for my next purchase. More

by missprim5055
Recommend Dealer
Yes

Other Employees Tagged: Omar Ihjul , Craig Wilga

January 20, 2020

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Employee Rating

Excellent service and very pleased with the end results. Recommend with 100% satisfaction if you need some one to trust n explained and detailed in Spanish ask for Santos Cruzado Jr. More

by marie_rosario
Recommend Dealer
Yes

Other Employees Tagged: Omar Ihjul, Paul Macchi , Santos Cruzado

Jan 20, 2020

Imperial Chevrolet responded

Marie, It's fantastic to hear that Santos, Omar and, Paul provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Michael Penner Executive General Manager Imperial Cars

October 03, 2019

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Thorough, Patient and not pushy I recently purchased a car with the help of Paul Macchi. We went out for a great test drive for about 20-30 minutes; it was great to experience how th More

by JDSAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Macchi , Waseem Mutair

Oct 04, 2019

Imperial Chevrolet responded

Dear JDSAX: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner Genera Manager Imperial cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 04, 2019

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2011 Tahoe I've been obsessed with Chevy Tahoe's since forever. After careful consideration, I decided to check out Imperial Chevrolet since they had some pretty More

by wheelert113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Omar Ihjul, Firas Ektilah

Jun 05, 2019

Imperial Chevrolet responded

Dear Wheeler113: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

June 02, 2019

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Great experience Picked up my used truck Friday. Found some damage to door post and door alignment and went back Saturday morning. Spoke to Firas. No hassle no debatin More

by Ghart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Omar Ihjul, Firas Ektilah , Tim Fenner

Jun 03, 2019

Imperial Chevrolet responded

Dear Ghart: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and aquaintances to us.

May 20, 2019

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Good experience Worked with Paul on a deal for a used 2019 vehicle. All throughout the experience Paul was respectful and pleasant to deal with. After we bought the c More

by scorman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Macchi

May 20, 2019

Imperial Chevrolet responded

Dear Scorman: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 27, 2018

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Amazing car buying experience! Went in to test drive a car we ended up hating and our salesman Chris Foley listened to our needs and found the perfect car for us. No pressure no cra More

by Kmurph
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Ihjul , Christopher Foley

November 13, 2017

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Great experience! This was my first time buying from Imperial and honestly won't be my last. From the initial inquiry with the extremely upbeat Santos Cruzado to the kn More

by kgalluzzo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ahmad Al-Jallad , Jazz Kelley

April 10, 2017

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Great customer service My husband and I purchased a vehicle and leased another from Imperial Chevrolet. I couldn't have asked for better service. Santos Cruzado the Internet More

by Amgonzalez09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Uzair Ayaz, Firas Ektilah , Michael Docouto

Apr 13, 2017

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Firas Ektilah and your experience at Imperial Chevrolet. Firas and Dave Boratyn and the entire staff at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues and acquaintances to us.

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