Santo Voiculescu
Santo Voiculescu at Napleton Buick GMC

Santo Voiculescu | Page 3

Service Manager

Napleton Buick GMC

6305 Northwest Hwy
Crystal Lake, IL 60014

4.7
34 Reviews
4.7

34 Reviews

Write a Review

34 Reviews of Santo Voiculescu

July 31, 2025

Dealership Rating
Employee Rating

These guys were great! They took care of me all around from the sale of vehicle to servicing it as well! Thanks More

by Chris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Freddi Alvarado, Steve Hardy , Nick Durband, Ryan English, Christian Leon, Erick Orellana

Aug 01, 2025

Napleton Buick GMC responded

Chris, thank you for sharing this thoughtful review! It means a lot to hear you had a seamless sales and service experience at Napleton Buick GMC Crystal Lake. Safe travels on behalf of all of us!

July 22, 2025

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Service was great! I decided to go back to this dealership and was happy I did. They have a new crew on the writers team and they were really good to deal with. More

by Bruno
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy

Jul 23, 2025

Napleton Buick GMC responded

Hi Bruno, thank you for choosing Napleton Buick GMC Crystal Lake and for sharing your five-star review! We look forward to sharing your feedback with our Service Team. Drive safely, and we hope to see you again down the road!

July 19, 2025

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Service Dept was able to get me in the same day. Service was quick and easy! More

by Roadrnr25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins, Nick Durband

Jul 22, 2025

Napleton Buick GMC responded

Thanks for the awesome review of Napleton Buick GMC Crystal Lake!

June 23, 2025

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The entire experience was so easy. From the time I made the appointment to the time I was able to pick my car. Steve & Santo were very professional. There were no surprises, just excel More

by jlucius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins, Christian Leon, Erick Orellana, Don’t forget Matt

Jun 23, 2025

Napleton Buick GMC responded

We're thrilled to hear that Steve and Santo provided you with such a seamless experience at Napleton Buick GMC Crystal Lake. Thank you for recognizing their professionalism and our commitment to excellent customer service!

June 18, 2025

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This dealership is so awesome and fast and works very well for me and my family. More

by nconrad412
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Jun 18, 2025

Napleton Buick GMC responded

Thanks for choosing Napleton Buick GMC Crystal Lake!

June 09, 2025

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This is a top dealership that gives you the best in everything they do..The techs are efficient and take care of your problems Within a reasonable amount of time. The service department is very well More

by cutecnzmom
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Jun 10, 2025

Napleton Buick GMC responded

We're delighted to hear that our team at Napleton Buick GMC Crystal Lake, especially Jen and the service department, provided you with such a positive experience. Your kind words about their efficiency and welcoming nature mean a lot to us. Thank you for choosing us!

May 18, 2025

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This dealership provides great service! Fast, efficient and keep you up to date while you're car is being serviced. Steve was very helpful and went over there recommended services thoroughl More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

May 19, 2025

Napleton Buick GMC responded

Marc, we're delighted to hear that Steve and the team at Napleton Buick GMC Crystal Lake provided you with efficient and thorough service. Thanks for sharing your experience!

April 30, 2025

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Great Service department. everyone’s really nice to talk to about your issues. Finance people salesman, Are Super nice More

by Knips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Apr 30, 2025

Napleton Buick GMC responded

Thank you for the kind words about our team at Napleton Buick GMC Crystal Lake! We're delighted to hear that our service department and staff made your experience a positive one. We appreciate your support and look forward to assisting you again in the future!

April 21, 2025

Dealership Rating
Employee Rating

Service writers Steve and Santo were extremely helpful and Polite, mechanic Greg explained my repair in detail and showed me the parts that failed in my engine, his work area extremely clean and organized More

by sallykracun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins, Mechanic Greg

Apr 22, 2025

Napleton Buick GMC responded

Thank you for sharing your experience with our team at Napleton Buick GMC Crystal Lake! We're delighted to hear that Steve, Santo, and Greg provided such helpful service. Your recommendation means a lot to us!

April 12, 2025

Dealership Rating
Employee Rating

The staff was courteous and informed me of potential issues that needed to be fixed on the car with regards to the maintenance schedule. I’d recommend this dealership if you’re in the market for new Bu More

by mbuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Hardy , Jen Collins

Apr 14, 2025

Napleton Buick GMC responded

Thank you for recommending Napleton Buick GMC Crystal Lake! We're glad to hear our team provided courteous service and kept you informed about your car's maintenance needs. We appreciate your support and hope to see you again soon!

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