Santiago Valdez

Santi Valdez was friendly, transparent, and a pleasure to work with. This was the best experience I’ve had at a dealership and I’m grateful for the tremendous service. work with. This was the best experience I’ve had at a dealership and I’m grateful for the tremendous service. More

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Inventory selection was great. No hard sales tactics at all. Went in to buy before the tariffs kicked in. The dealership was definitely busy but the entire process took just a f No hard sales tactics at all. Went in to buy before the tariffs kicked in. The dealership was definitely busy but the entire process took just a few hours total. More

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I wholeheartedly recommend Afiza and Santi when purchasing a Subaru. Afiza was my first contact with Grand Subaru. She guided me through the entire process as to how to get to know this car - the S purchasing a Subaru. Afiza was my first contact with Grand Subaru. She guided me through the entire process as to how to get to know this car - the Subaru Forester. My first drive sold me, although I took my time to try other cars. Nothing else matched how much I like this car. Santi Valdez was my next contact. We went for another test drive a little longer than I did before, and I made my decision to purchase that model. I wholeheartedly recommend Santi as your next person to buy a car from. He was patient, personable, and quite knowledgeable. More

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We had a great experience at Grand Subaru. Santi, our sales rep, and Andrew, the business manager, listened to us, worked to make sure our needs were met, and were knowledgeable, professional Santi, our sales rep, and Andrew, the business manager, listened to us, worked to make sure our needs were met, and were knowledgeable, professional, and very personable. There were no shady sales tactics, just very good customer service and a real concern for getting us what we were looking for. I highly recommend Grand Subaru. More

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Santi Valdez led us through the purchase of our new Ascent in a very thorough and patient manner. He answered all our questions or found the answers from a colleague. We highly recommend him. Ascent in a very thorough and patient manner. He answered all our questions or found the answers from a colleague. We highly recommend him. More

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This dealership has a great selection and better service! Santi and Chelsea were a delight to work with. Easy process. Santi and Chelsea were a delight to work with. Easy process. More

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As a first time Subaru owner of a 2024 Crosstrek Sport, to say I chose the car because of the wonderful car dealer himself, that is; Santigo Valdez, I would not be wrong. This salesman's smile alone makes to say I chose the car because of the wonderful car dealer himself, that is; Santigo Valdez, I would not be wrong. This salesman's smile alone makes you feel immediately welcome, bright, and positive. Santi is kind, respectful, personable and patient; never pushy. He is honest, believes in the company and really loves his job at Grand Subaru. His loyalty is obvious because he is a tireless worker, accommodating, available, and seems to particularly enjoy engaging with customers - giving them his undivided attentions, at the dealership! He has energy, a willingness to retrieve the right model car, for example, in the right color without a need to follow him out to a vast parking lot. He has a willingness to help in whenever is needed; he helped find my order for floor mats that came in days later, (and even installed them himself, in front of me). He was knowledgable, straightforward, eager to please during our time at Grand Subaru, without all the phony pretenses and promises one might worry about with (most) car salesmen. What Santiago said he would do, he did expediently and exceptionally well! He also noted that "once you become a Subaru owner, you are considered forever in the Subaru family". I won't forget that. He treated us like family already. He is so down to earth. I already love my new Crosstrek, and how it handles. I may never own a different car again! The Subaru dealership earns high ratings for safety in their vehicles - I knew that already from friends we have. The whole experience at Grand Subaru exceeded my expectations, and my husband's expectations! I left a relationship of almost 13-yrs with a Toyota RAV4 but surprisingly enough, I drove home with a beautiful Crosstrek Sport! I have already fallen in love with Subaru! Because of my great experience, I would highly recommend going to Grand Subaru, Bensenville, when looking for a new (or used) vehicle and ask for Santiago Valdez! More

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Grand Subaru was a pleasure to deal with . I am a first time Subaru buyer and it won't be my last , Everyone I had contact with was tremendous and a shout out to my Salesman Santi Valdez for m I am a first time Subaru buyer and it won't be my last , Everyone I had contact with was tremendous and a shout out to my Salesman Santi Valdez for making a deal I couldn't refuse ! 5 Stars ! More

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Thank you very much for the help and attention, especially to Santi. Great team and good attitude especially to Santi. Great team and good attitude More

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Mila profesjonalna obsluga,krotki ogres oczekiwania na zakup auto, dobra lokalizacja duzy parking laty dojazd I wyjazd zakup auto, dobra lokalizacja duzy parking laty dojazd I wyjazd More

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