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Santiago Serrano
Santiago Serrano at Potamkin Hyundai

Santiago Serrano

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami, FL 33014

5.0
140 Reviews
5.0

140 Reviews

Write a Review

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Spanish Spanish

140 Reviews of Santiago Serrano

November 09, 2025

Dealership Rating
Employee Rating

Took my car in for some recalls. I was able to schedule my appointment the same week I called and service was fast. Everyone was really nice! More

by Ynfante17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2025

Potamkin Hyundai responded

We are so pleased to hear about your great experience! Thanks for letting us know :-)

October 11, 2025

Dealership Rating
Employee Rating

Servicio excelente. Empleados muy preocupados, Concesionario muy moderno y limpio, excelente excelente excelente excelente gestión More

by beatriz_fifa85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 13, 2025

Potamkin Hyundai responded

Thank you for taking the time to tell us about your experience with Santiago!

September 18, 2025

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Employee Rating

Un servicio exelente, impresionante, digno de reconocer, ningún otro dealer en florida tiene tan exelente trabajo y atención, un trabajo consistente con lo que se espera en este gran país, muchas gracias!!! More

by yoancd270616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Ara Miranda, Nicole Ramos, Orlando Gonzalez, Rosalinda Martin, Kassandra Ibanez, Shiri Esquivel , Jennifer Rodriguez

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Sep 19, 2025

Potamkin Hyundai responded

Thanks so much for your loyalty! We are so happy that you have continued to receive such great attention!

September 02, 2025

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Employee Rating

Excelente servicio y transparencia, muy profesionales, 100% recomendados si buscas un auto nuevo o usado. More

by AlexP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Pena , Lazaro Gonzalez

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August 25, 2025

Dealership Rating
Employee Rating

Buen trato, excelente servicio, un buen equipo, agradecida de comprar en Potanki, especialmente a Santiago More

by kary1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 24, 2025

Dealership Rating
Employee Rating

I thanks Satiago Serranofor the services that my car need. Was very kind with me and my husband and tell us was the car need.. More

by Ldominguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 18, 2025

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Employee Rating

Great team, great job, no delay, very clean and quiet place. Competent and nice staff More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Ramos

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August 07, 2025

Dealership Rating
Employee Rating

Santiago is the absolute best! I go to him every time for service. He deserves a raise! More

by cantwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 04, 2025

Dealership Rating
Employee Rating

The staff is very professional and I was very pleased with your dealership .Would highly recommend More

by Xobory59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Ara Miranda, Nicole Ramos, Orlando Gonzalez, Rosalinda Martin

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July 18, 2025

Dealership Rating
Employee Rating

Great service advisor,very clean and organized facility took my car in for service. Thanks More

by carlos.escar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Felix Lopez, Ara Miranda, Nicole Ramos, Orlando Gonzalez, Rosalinda Martin

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