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Santiago Serrano
Santiago Serrano at Potamkin Hyundai
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Santiago Serrano

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9
115 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

115 Reviews

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115 Reviews of Santiago Serrano

January 31, 2025

Dealership Rating
Employee Rating

Great service for maintenance on vehicle. Santiago is a great service Advisor.. Loved the newly remolded building. Ara Adan very nice and professional. More

by Franky C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Ara Adan

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Feb 03, 2025

Potamkin Hyundai responded

Thanks for sharing about your experience with Potamkin Hyundai. We appreciate your business, Franky, and hope to see you again soon!

January 28, 2025

Dealership Rating
Employee Rating

Excellent service by its representative Santiago. Thank you. He explained all the services done and was very patient. More

by Jose Joao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Potamkin Hyundai responded

Jose, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Santiago and our team, and we look forward to working with you again.

January 25, 2025

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Employee Rating

Excelente, respetuoso, cálido, amable atención al cliente, siempre agradecida especialmente con Santiago Serrano es sobresaliente y esmerada su atencion. Instalaciones impecables y elegantes. More

by olguita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2025

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 20, 2025

Dealership Rating
Employee Rating

Excelente servicio good personal tech very good faster clean organizing excelente good price good comunicación More

by Gabrielcapellan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Bonetti, Carlos Medina, Hansel Feliz, Ivan Ruiz, Rosalinda Martin

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Jan 20, 2025

Potamkin Hyundai responded

Gabriel, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Potamkin Hyundai, we look forward to having you as a valued customer for many years to come!

January 17, 2025

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Employee Rating

Excelente atencion y profesionalismo, muy complacido del trato especialmente de Rosy, estoy muy contento con el servicio recibido More

by Arnoldo67
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina, Rosalinda Martin

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Jan 17, 2025

Potamkin Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Potamkin Hyundai, we look forward to having you as a valued customer for many years to come!

January 14, 2025

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Employee Rating

Very satisfying, As a handicapped person I was treated with respect and kindness by the employees More

by Lourdesimartell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosalinda Martin

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Jan 14, 2025

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2025

Dealership Rating
Employee Rating

Esta todo muy limpio. Muy buen trato de todos los trabajadores en general, los felicito. More

by gomezriveracarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2025

Potamkin Hyundai responded

Carmen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 09, 2025

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Employee Rating

Great facility, staff and efficiency, time management. They initiated excellent updates and excellent explanations on the services and diagnosis. Great experience More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

January 07, 2025

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Employee Rating

Good service , good experience, very good service , and the best seller alfredo , and very good cars More

by Juliorodriguez21195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Sicre , Gian Franco Molina

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Jan 07, 2025

Potamkin Hyundai responded

Thank you so much, Julio, for your wonderful review! We are thrilled that Alfredo had the opportunity to provide you with great service. We thank you for choosing Potamkin Hyundai!

January 06, 2025

Dealership Rating
Employee Rating

Excellent great good solid customer service professional understanding hopefull appreciate knowledgeable education nice happy smiles More

by manuelg0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez, Carlos Medina, Ara Miranda, Nicole Ramos, Orlando Gonzalez, Rosalinda Martin

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Jan 06, 2025

Potamkin Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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