Santiago Serrano
Santiago Serrano at Potamkin Hyundai
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Santiago Serrano

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9
124 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

124 Reviews

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124 Reviews of Santiago Serrano

April 02, 2025

Dealership Rating

Siempre que he necesitado un carro alli lo he conseguido con atención de primera. La atención del Sr Alberto Ruiz siempre es clave. More

by ednymendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Potamkin Hyundai responded

Here at Potamkin Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 01, 2025

Dealership Rating
Employee Rating

I have another car and never have the same quality and professionalism like Potamkin Hyundai ,amazing experience nice employee. More

by Jromero69.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Potamkin Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2025

Dealership Rating
Employee Rating

El servicio fue genial su personal bien professional amen y se mantegan asi por mucho tiempo ya que pienso seguir haciendo mis servicios con ustedes More

by Jorge Alejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Potamkin Hyundai responded

Thanks for sharing your thoughts about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

March 24, 2025

Dealership Rating
Employee Rating

the service has always been excellent . Mr Alberto is the best and Santiago does an excellent job More

by Rosa matos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Potamkin Hyundai responded

Rosa, Thank you so much for your excellent service review! We are so glad that Santiago, Alberto, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Potamkin Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2025

Dealership Rating
Employee Rating

Nice new dealership. Very modern and convenient. Had a good experience though I had to come 2 Saturdays in a row to correct my ongoing issue.hope all is good now.please c More

by Frankmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ara Miranda

Mar 24, 2025

Potamkin Hyundai responded

Frank, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

March 22, 2025

Dealership Rating
Employee Rating

Really nice guy, very humble. Highly recommend . Answered all my questions, was very helpful. Followed up like he had said More

by zaidita228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Potamkin Hyundai responded

Zaidita, Thanks for sharing your thoughts about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

February 22, 2025

Dealership Rating
Employee Rating

Fantastic Worry-Free Warranty Repair @ Potamkin Hyundai. Just completed Warranty Repair on our daughter's 2018 Hyundai Tucson and our Service Advisor: Santiago made the entire process, Worry-Free. Santiago More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina

Feb 23, 2025

Potamkin Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 16, 2025

Dealership Rating
Employee Rating

Great job 👍 thanks excellent attention good communications very nice employees and especially Santiago great guy thanks More

by Alexcardoso786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2025

Potamkin Hyundai responded

Alex, It's great to hear that Santiago was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Potamkin Hyundai!

February 10, 2025

Dealership Rating
Employee Rating

Buen servicio nada más llegue me atendieron rápidamente no esperé ni un segundo por eso lo recomiendo al cien More

by horrutinerc88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Potamkin Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2025

Dealership Rating
Employee Rating

Great service for maintenance on vehicle. Santiago is a great service Advisor.. Loved the newly remolded building. Ara Adan very nice and professional. More

by Franky C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez , Ara Adan

Feb 03, 2025

Potamkin Hyundai responded

Thanks for sharing about your experience with Potamkin Hyundai. We appreciate your business, Franky, and hope to see you again soon!

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