Santiago Serrano
Santiago Serrano at Potamkin Hyundai
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Santiago Serrano

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami Lakes, FL 33014

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4.9
118 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

118 Reviews

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118 Reviews of Santiago Serrano

February 22, 2025

Dealership Rating
Employee Rating

Fantastic Worry-Free Warranty Repair @ Potamkin Hyundai. Just completed Warranty Repair on our daughter's 2018 Hyundai Tucson and our Service Advisor: Santiago made the entire process, Worry-Free. Santiago More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina

Feb 23, 2025

Potamkin Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 16, 2025

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Employee Rating

Great job 👍 thanks excellent attention good communications very nice employees and especially Santiago great guy thanks More

by Alexcardoso786
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 16, 2025

Potamkin Hyundai responded

Alex, It's great to hear that Santiago was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Potamkin Hyundai!

February 10, 2025

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Employee Rating

Buen servicio nada más llegue me atendieron rápidamente no esperé ni un segundo por eso lo recomiendo al cien More

by horrutinerc88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Potamkin Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2025

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Employee Rating

Great service for maintenance on vehicle. Santiago is a great service Advisor.. Loved the newly remolded building. Ara Adan very nice and professional. More

by Franky C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Perez , Ara Adan

Feb 03, 2025

Potamkin Hyundai responded

Thanks for sharing about your experience with Potamkin Hyundai. We appreciate your business, Franky, and hope to see you again soon!

January 28, 2025

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Excellent service by its representative Santiago. Thank you. He explained all the services done and was very patient. More

by Jose Joao
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 28, 2025

Potamkin Hyundai responded

Jose, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Santiago and our team, and we look forward to working with you again.

January 25, 2025

Dealership Rating
Employee Rating

Excelente, respetuoso, cálido, amable atención al cliente, siempre agradecida especialmente con Santiago Serrano es sobresaliente y esmerada su atencion. Instalaciones impecables y elegantes. More

by olguita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2025

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 20, 2025

Dealership Rating
Employee Rating

Excelente servicio good personal tech very good faster clean organizing excelente good price good comunicación More

by Gabrielcapellan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Potamkin Hyundai responded

Gabriel, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Potamkin Hyundai, we look forward to having you as a valued customer for many years to come!

January 17, 2025

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Employee Rating

Excelente atencion y profesionalismo, muy complacido del trato especialmente de Rosy, estoy muy contento con el servicio recibido More

by Arnoldo67
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina, Rosalinda Martin

Jan 17, 2025

Potamkin Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Potamkin Hyundai, we look forward to having you as a valued customer for many years to come!

January 14, 2025

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Employee Rating

Very satisfying, As a handicapped person I was treated with respect and kindness by the employees More

by Lourdesimartell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosalinda Martin

Jan 14, 2025

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2025

Dealership Rating
Employee Rating

Esta todo muy limpio. Muy buen trato de todos los trabajadores en general, los felicito. More

by gomezriveracarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Potamkin Hyundai responded

Carmen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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