Sandy Waters
Sandy Waters at Price LeBlanc Lexus
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Sandy Waters

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.9
155 Reviews

Dealership Experience

7 yrs, 1 mo

Languages Spoken

English English

4.9

155 Reviews

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155 Reviews of Sandy Waters

January 02, 2025

Dealership Rating
Employee Rating

First rate service experience. All of the employees were courteous and respectful, also we were greeted with a smile from everyone. More

by WALKERRI72
Service Price Transparency
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Recommend Dealer
Yes

January 02, 2025

Dealership Rating
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Easy to set up. All cost explained and loaner car helped with days in shop More

by JULIEAKENNEDY
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Recommend Dealer
Yes

December 31, 2024

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Great service as usual. No long wait and excellent customer service from everyone I encounter More

by BMARKSNURSESRUS
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2025

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with us, BMARKSNURSESRUS. We are glad that you received great service and excellent customer care during your visit. We appreciate your continued support and look forward to serving you again in the future.

December 28, 2024

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Excellent service from the time I drove up until the time I left. No complaints as usual. More

by sylestial
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your experience with us, Sylestial. We're thrilled to hear that you had a positive visit and that our service met your expectations. We appreciate your continued support and look forward to serving you again in the future.

December 27, 2024

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Great Organization with superior staff and service. Most professional vehicle experience with Price LeBlanc Lexus. More

by TAYLOR6161
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lori Puhl, Lucas DeLacerda, Melvin Burden , David Waters

Dec 27, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Price LeBlanc Lexus. We are glad that our staff provided you with superior service and that you had a professional vehicle experience with us. We appreciate your feedback!

December 26, 2024

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Employee Rating

I’ve dealt with better service advisors. Sarah failed to regularly communicate the progress of the minor services that were completed on my vehicle. Only one of the struts were replaced on t More

by SYBILWILSON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Sarah Sarfaraz , Kim Sales Department

Dec 27, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your feedback with us, Sybil. We apologize for any inconvenience you experienced during your recent service visit. Your comments will be shared with our team to ensure we improve our communication and service moving forward. If you have time, please feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience. We hope to hear from you soon.

December 25, 2024

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Employee Rating

The service advisor Sandy was prompt and was clear in the service I needed. She very easy to deal with. I was very happy with the whole experience. More

by BCDASPIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2024

Price LeBlanc Lexus responded

Thank you for taking the time to share your positive experience with Sandy at Price LeBlanc Lexus. We are delighted to hear that she provided prompt and clear service, making your visit a pleasant one. Your satisfaction is our top priority, and we appreciate your feedback.

December 21, 2024

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Missy is terrific! ! This is my second Lexus and can you believe it is 25 years old!! A CLASSIC Price LeBlanc service has always been the very best. Please give a More

by hlsingleton
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Missy Webb-Harris

Dec 23, 2024

Price LeBlanc Lexus responded

Thank you so much for the kind words, hlsingleton! We're happy to hear that Missy provided you with excellent service during your visit. We appreciate your loyalty to Price LeBlanc Lexus and wish you a Merry Christmas as well!

December 20, 2024

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Employee Rating

I ordered a part for my car I called and ask how much to install part on the car I was told $500 to install the part I was shocked out of my mind so I decided to drive my car over to the shop ask again and More

by GREGCHINN60
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Price LeBlanc Lexus responded

Thank you for sharing your feedback with us, GREGCHINN60. We apologize for any miscommunication regarding the installation cost of the part for your car. We appreciate you bringing your car in for us to check, and we are glad to hear that you were satisfied with the final cost. If you have any further questions or concerns, please do not hesitate to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com to further discuss your experience.

December 18, 2024

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Employee Rating

Absolutely the best Lexus Dealership to buy a car from and to have it serviced at. More

by LSU1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Price LeBlanc Lexus responded

Thank you so much for your kind words! It's great to hear you had a positive experience with purchasing and servicing your vehicle at Price LeBlanc Lexus. Our team works hard to provide top-notch service to our customers, and we appreciate you taking the time to share your feedback.

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