Sandy Waters
Sandy Waters at Price LeBlanc Lexus
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Sandy Waters

Service Consultant

Price LeBlanc Lexus

13200 Airline Hwy
Baton Rouge, LA 70817

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4.9
186 Reviews

Dealership Experience

7 yrs, 5 mos

Languages Spoken

English English

4.9

186 Reviews

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187 Reviews of Sandy Waters

May 06, 2025

Dealership Rating
Employee Rating

Service was well done and Sandy was wonderful to work with dealing with the service needed. More

by HNRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 05, 2025

Dealership Rating
Employee Rating

Service is always amazing! Sandy Walters is amazing and always takes care of helping me get my vehicle taken care of. More

by PHYLLIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and for recognizing Sandy Walters. We're thrilled to hear that you consistently have an amazing experience with our service team. We noticed you left us a 1-star rating. If this wasn't an accident and you would like to further discuss your experience, then please email or call, our Customer Satisfaction Manager, Lori Puhl at lpuhl@leblancauto.com or (225) 408-2150.

April 28, 2025

Dealership Rating
Employee Rating

Always a pleasant experience & excellent service! My girl Sandy Waters is the best! Oh & also David Waters my salesman! Kudos ❤️❤️❤️ More

by deeakmorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Waters

Apr 29, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with us. Sandy and David truly are exceptional, and it's wonderful to know they made your visit special. We appreciate your support and look forward to serving you again.

April 27, 2025

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The Service Team makes everything so easy and enjoyable! They are friendly and do not keep you waiting unnecessarily. They give a finish time at the beginning and your car is done on time! Great environment More

by KARIANN1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 28, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that our Service Team provided you with a seamless and enjoyable visit. It's wonderful to know that you appreciated the friendly atmosphere, timely service, and our commitment to customer satisfaction. We look forward to welcoming you back in the future.

April 15, 2025

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Employee Rating

Everyone was great, on time, took care of our service call, would recommend all of them More

by MKCATANZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and recommendation. We're glad that our team provided you with timely and excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

April 12, 2025

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Great service! Best experience yet and the loaner car made it so easy. Like I still had my normal car. More

by carolineahardie
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Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Price LeBlanc Lexus responded

Thank you, Caroline, for your wonderful feedback! We're thrilled to hear that you had a great experience and found the loaner car convenient. Your satisfaction is our priority, and it's fantastic to know we could make your visit seamless.

April 09, 2025

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Employee Rating

The experience was great. They exceeded my expectations on time of service. And my service representative was very professional and friendly. More

by ROB.STUART
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 10, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words, Rob. We're thrilled to hear that your experience with us exceeded your expectations and that our team provided you with professional and friendly service. It's always our goal to ensure our customers feel valued and well taken care of. We look forward to serving you again in the future.

April 06, 2025

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Employee Rating

The Lexus dealership and service department always have the best customer service. They are always informative on what is going to take place and lets you know the cost. More

by grbonin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you consistently enjoy the customer service provided by our dealership and service department. It's wonderful to know that our team's efforts to keep you informed and transparent about the process and costs are appreciated. Your feedback is invaluable, and we look forward to continuing to serve you with the high standards you expect from Price LeBlanc Lexus.

April 03, 2025

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Employee Rating

I just bought a new Lexus because of the service department. It is the absolute best service department anywhere. The people here have always thoroughly explained everything. They are honest and rel More

by Shirleyneaom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Bercegeay, Sarah Sarfaraz, Jonathan Chouest , Mike -manager of service.

Apr 04, 2025

Price LeBlanc Lexus responded

Thank you so much for your kind words and for choosing Price LeBlanc Lexus. We're thrilled to hear that our service department has made such a positive impression on you. Our team takes great pride in providing honest, reliable, and personalized service, and it's wonderful to know that you feel comfortable and well taken care of. Your feedback is truly appreciated, and we're delighted to have you as part of our Lexus family.

April 02, 2025

Dealership Rating
Employee Rating

I own a 2024 LC 500 and Lexus don’t keep a tire in stock. I had to wait 5 days. I had a nail in my tire and needed a new tire. This is unacceptable!!!! More

by casolite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2025

Price LeBlanc Lexus responded

Thank you for sharing your feedback. We understand how frustrating waiting for a new tire can be, especially when dealing with an unexpected situation like a nail. Your experience is important to us, and we are constantly working to improve our inventory and service to meet the needs of our customers better. If you have any questions or would like to elaborate further on your experience please feel free to reach out to our Service Manager, Michael Hutchinson, at (225) 408-2205 or mhutchinson@leblancauto.com.

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