Sandy Monson | Page 23
Professional BMW Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
Sandy has dedicated 16 years of her career to BMW of Palm Springs and has been involved in the automotive industry for a total of 20 years. Outside of work, she finds joy in visiting Universal Studios, Disneyland, and zoos, all while cherishing moments spent with her family. Sandy has a passion for fashion and enjoys shopping in her free time. Her top choice among BMW models is the M3.
Read more287 Reviews
Write a Review287 Reviews of Sandy Monson
August 04, 2020
Sandy in the service department is always professional, friendly and helpful. I always feel well taken care of and given informative answers in order to make informed decisions. friendly and helpful. I always feel well taken care of and given informative answers in order to make informed decisions. More
July 28, 2020
Sandy, my service representative was great as usual. She took care of me and provided me with a loaner for the duration. The staff was friendly. The show room and department were clean. took care of me and provided me with a loaner for the duration. The staff was friendly. The show room and department were clean. More
July 14, 2020
Excellent service , very professional and attentive , Sandy took the time to Arranged a loaner car, everything from the beginning to the end was flawless could not ask for better ! Sandy took the time to Arranged a loaner car, everything from the beginning to the end was flawless could not ask for better ! More
Other Employees Tagged: Michael Pope
May 07, 2020
Had to get my car annual service at BMW. As usual customer service is excellent! Sandra Thompson is the best!!!! Would never go to anyone else. customer service is excellent! Sandra Thompson is the best!!!! Would never go to anyone else. More
Other Employees Tagged: Veneisha Foster
March 16, 2020
A bit disappointed in the service at BMW of Palm Springs for the first time. They are usually very good. I identified a problem in November 2019. The service person ignored my observation. This service I a for the first time. They are usually very good. I identified a problem in November 2019. The service person ignored my observation. This service I again identified the issue which now is much greater to the tune of $1,300. No apology. More
Other Employees Tagged: Bryan Gacayan , Karen Gannon
March 09, 2020
Sandy is the best, and getting my service at BMW of PS is so easy! I’ve bring bringing my vehicles there for years, and am very happy with the process - from start to finish, everyone is always pleasant and so easy! I’ve bring bringing my vehicles there for years, and am very happy with the process - from start to finish, everyone is always pleasant and helpful. More
Other Employees Tagged: Savannah was also VERY pleasant!
March 04, 2020
Service was completed within time specified, Sandi is an awesome service advisor. I couldn’t be happier with Your service department. I have 4 BMW’s on lease and you guys never disappoint. Keep up the go awesome service advisor. I couldn’t be happier with Your service department. I have 4 BMW’s on lease and you guys never disappoint. Keep up the good work!! More
March 01, 2020
Great service here at Palm Springs. My mechanic Paul was helpful and very knowledgeable. I love bringing my car here because I can trust it to be handled with care the best service. Thank you BMW of Palm Sp helpful and very knowledgeable. I love bringing my car here because I can trust it to be handled with care the best service. Thank you BMW of Palm Springs. More
Other Employees Tagged: Paul Katin
February 13, 2020
Sandy is awesome! Best service ever! Love BMW Palm Springs. Had brakes replaced, work better than ever. Sandy is the best person I ever had to work with in the auto industry! Springs. Had brakes replaced, work better than ever. Sandy is the best person I ever had to work with in the auto industry! More

