Sandy Monson

I've leased a number of cars from Palm Springs BMW, always through Brad Williams. I ordered a 2025 BMW I5 eDrive40 in November, 2024. It arrived last week and I picked it up Friday. All of the docum always through Brad Williams. I ordered a 2025 BMW I5 eDrive40 in November, 2024. It arrived last week and I picked it up Friday. All of the documentation was ready upon arrival and took only a few minutes to complete. The resident BMW Genius spent a generous amount of time explaining all of the technology and answering questions. The entire experience, from ordering, tracking and receiving the car was excellent. Brad kept me informed all along the way. I'm very happy with the I5 and tge sales experience. One unrelated to BMW issue is Electrify America. We were unable to link the account at BMW and I was unable to open a new account on my own. Electrify America was problematic with an earlier EV and remains so today. Fortunately, I installed a level 2 charger at home while we get the account with EA resolved. More

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Very professional and courteous always attractive and attentive never fails to impress me with her information attentive never fails to impress me with her information More

by carlwit11 Verified Customer Verified Customer

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Responsive to all questions. Great communication. Scheduled so I could have a rental. Nice experience Great communication. Scheduled so I could have a rental. Nice experience More

by jtoddm111 Verified Customer Verified Customer

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Customer service was great! Everyone is very friendly and professional. I’m definitely going back! Thank you Everyone is very friendly and professional. I’m definitely going back! Thank you More

by RN_JE Verified Customer Verified Customer

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Always a pleasant experience whether I’m buying/leasing a new car or taking mine in for service! new car or taking mine in for service! More

by JTTRISTAR1 Verified Customer Verified Customer

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Great communication and service by Savanna and the team. Thank you for everything it was appreciated Thank you for everything it was appreciated More

by mark@markbradshawconstruction.com Verified Customer Verified Customer

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Amazing job like always, I’m very happy with the service to they do for me to they do for me More

by pcordova Verified Customer Verified Customer

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Great service group and Sandy Monson always great to be taken care of by her taken care of by her More

by FARHOCO Verified Customer Verified Customer

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Sandra is always helpful and friendly! She keeps me updated with what is going on and is a pleasure to talk to. She keeps me updated with what is going on and is a pleasure to talk to. More

by Jessie Verified Customer Verified Customer

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Enjoy the experience coming to dealership fast efficient love the video of the walk-through and my technician was amazing and was well taken care of thank you love the video of the walk-through and my technician was amazing and was well taken care of thank you More

by tkoppang Verified Customer Verified Customer

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