Sandy Leamon

Capital Toyota, Inc. responded

Hi Ducks, Thank you for the kind words! We’re so glad to hear that our team took great care of you and got your service done quickly—music to our ears! And thank you for the honest feedback about the waiting area. We always want your time with us to feel as comfortable and welcoming as possible, and you're absolutely right—better snacks and a fresh cup of coffee can go a long way. We’ll be looking into how we can step up our snack game and make the lounge experience even better. We appreciate you, Ducks, and look forward to seeing you next time!

Capital Toyota, Inc. responded

Thank you so much for your kind feedback! We’re thrilled to hear that our team was polite and kept you informed throughout the process. Providing timely service and clear communication is something we take pride in, and it’s great to know we met your expectations. If there’s anything else we can do for you in the future, don’t hesitate to reach out. We’re always here to help!

Capital Toyota, Inc. responded

Thank you for your feedback. We truly value your business and are sorry to hear about your experience. Our goal is always to provide exceptional service, and we’d love the opportunity to make things right. Please reach out to our Service Manager at your earliest convenience so we can address your concerns. We look forward to speaking with you and finding a resolution 423-892-0661

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We're so happy to hear that Brody and Sarah provided you with such professional and thoughtful service. It's wonderful that we could make your visit as smooth and quick as possible, especially taking care of your 88-year-old mother. We truly appreciate your kind words, and we're grateful for your trust in Capital Toyota. If you ever need anything else, we're always here for you!

Capital Toyota, Inc. responded

Thank you so much for your continued trust in Capital Toyota! We're thrilled to hear that you've had reliable and efficient service with us. It's always our goal to provide the best care for your vehicles, and we're honored that you've chosen us for all your Toyota service needs. If you ever need anything else, we're here to help!

Capital Toyota, Inc. responded

Thank you for your fantastic review! We're so glad to hear that you received quick service and that our friendly team was able to answer all your questions. We strive to provide top-notch service with a personal touch, and we appreciate your support! We look forward to assisting you again soon!

Capital Toyota, Inc. responded

Thank you Bonnie, so much for your kind words and loyalty to Capital Toyota! We’re thrilled to hear that our incredible employees and top-notch service have made such a positive impression on you. Your trust and confidence in our Service Department mean the world to us, and we’re honored to be your go-to dealership. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to continuing to provide you with the exceptional service you deserve!

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that our service team consistently provides helpful and efficient care. Keeping you updated and ensuring a quick and smooth experience are top priorities for us, and it’s wonderful to know we’ve met your expectations. If there’s anything else we can do to assist you, please don’t hesitate to let us know. We look forward to serving you again soon!

Capital Toyota, Inc. responded

Thank you for your wonderful feedback! We're so happy to hear that scheduling your service appointments has been easy and that our team continues to provide great customer service. Your trust and satisfaction are our top priorities, and we’re always here to make sure your service needs are met smoothly. If there’s anything else we can do for you, please don’t hesitate to let us know!

Capital Toyota, Inc. responded

Thank you so much for your 5-star review! We're delighted to hear that you found our dealership well-maintained and that our sales and service staff provided professional, polite, and helpful service. At Capital Toyota, we strive to create the best experience for our customers, and it's wonderful to know we hit the mark for you. If you ever need anything, we're always here to help. We truly appreciate your support and look forward to serving you again in the future!