Sandra Pomeraning
Customer Relations Manager
Joseph Toyota of Cincinnati
9101 Colerain Ave
Cincinnati, OH 45251
Dealership Experience
4 yrs, 8 mos
Languages Spoken
English
11 Reviews
Write a Review11 Reviews of Sandra Pomeraning
May 01, 2023
Luke was very helpful and made whole experience. a pleasure. They bought me a front grill that was.damaged no question aske.when and if I buy another car they will be.my first stop.thank you for a a pleasure. They bought me a front grill that was.damaged no question aske.when and if I buy another car they will be.my first stop.thank you for a great experience. More
Other Employees Tagged: Rob Hughes, Michael McKay, Ward Day, Laura Hall, Luke Shirley
April 11, 2023
They are scammers and liars like any car dealership. The service department is full of idiots. Worst purchase ever and it’s hilarious to me that I keep getting asked to review them The service department is full of idiots. Worst purchase ever and it’s hilarious to me that I keep getting asked to review them More
April 06, 2023
Excellent job well done the people there showed great respect and they were very helpful respect and they were very helpful More
Other Employees Tagged: Rob Hughes, Ward Day, Laura Hall
March 31, 2023
Joseph Toyota refused to provide an estimate for repairs. They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer They told us everything would be warrantied through Toyota, then would not return phone calls, then copied me on an email to the other toyota dealer with a parts list - no estimate total - no estimate form ever given to me. Without waiting for other dealer to respond or to get authorization, did the work - claim we owe them $4000 because the work would not be warrantied because of the other dealer's workmanship. Their Consumer Relations Manager says we can get the vehicle back when the other dealer pays for it. They have violated Ohio law (the state has other complaints against them already). We had to go to a Toyota dealer for warranty work - this is a very untrustworthy company which is holding our vehicle hostage. More
Other Employees Tagged: Bob Reardon, Service
November 03, 2022
A very good , friendly, courteous representative. Great service minimum wait time.yes I would recommend them to a friend or relative. Great service minimum wait time.yes I would recommend them to a friend or relative. More
Other Employees Tagged: Rob Hughes, Michael McKay, Ward Day, Trevor Robinson, Laura Hall , Steve Stackhouse
July 24, 2022
Prompt customer service oriented, excelent service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . More
Other Employees Tagged: Rob Hughes, Michael McKay, Ward Day, Trevor Robinson, Laura Hall , Steve Stackhouse
April 22, 2022
Hassel free helpful, The lady getting my rental car was very nice and polite thanks very nice and polite thanks More
Other Employees Tagged: Laura Hall, Steve Gaddis
February 09, 2022
Great and friendly service. They always do what they say. They only recommend what is necessary. This is the only place I would take my cars for service. They only recommend what is necessary. This is the only place I would take my cars for service. More
Other Employees Tagged: Rob Hughes, Michael McKay, Ward Day, Trevor Robinson, Laura Hall , Jeff Jaeger, Steve Stackhouse
July 16, 2021
After 3 months of waiting -the parts came in the window expert showed up and my RAV4 no longer leaks going through Mike’s Carwash expert showed up and my RAV4 no longer leaks going through Mike’s Carwash More
Other Employees Tagged: Laura Hall , Jeff Jaeger, Mike Woolwine
July 10, 2021
One of the best customer service. I will definitely recommend my all other friend, families and relatives. I will come next time with my girlfriend, hahahaha recommend my all other friend, families and relatives. I will come next time with my girlfriend, hahahaha More
Other Employees Tagged: Rob Hughes, Michael McKay, Ward Day, Trevor Robinson, Laura Hall , Jeff Jaeger, Steve Stackhouse