Sandra Nelson

very nice, very quick and super helpful with everything customer service was good too yea customer service was good too yea More

by valeria Verified Customer Verified Customer

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They did not repair the problem. The first time we brought it and went back two weeks later. To have it looked at again. We had an appointment for Wednesday morning. Did not hear bac The first time we brought it and went back two weeks later. To have it looked at again. We had an appointment for Wednesday morning. Did not hear back from them until Saturday morning when they told us it was ready You had tried to come contact them Thursday, Friday and left messages and never heard from them until Saturday. More

by JACSM860 Verified Customer Verified Customer

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John wilson would be the reason I come back to sunrise Ford. He's very is professional keeps me up to date and make sure we are taking care of. I have not had a good buying experience with sunrise Ford as Ford. He's very is professional keeps me up to date and make sure we are taking care of. I have not had a good buying experience with sunrise Ford as they have messed up and drop thr ball on my original deal and maintenance warranty. Plus this car (which was bought new and is only 3 years old) has been a serious issue. But if we ever do decide to buy another car there it's cause I would like to continue working with John. Thank you for taking the time and reading this. More

by carlson588 Verified Customer Verified Customer

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Dealership claims that the missing cargo cover as well as the car rugs are not included in the new 2024 VW Atlas Cross Sport Premium R and that I have to buy them myself ! The deal was done on Dec 2nd w the car rugs are not included in the new 2024 VW Atlas Cross Sport Premium R and that I have to buy them myself ! The deal was done on Dec 2nd with a trade in of my 2024 BMW 530i for which my monthly payment was due on Dec 30th. As of today Jan 3rd, BMW Financial still didn’t receive the payoff on my account which is now overdue by four days. This morning I went again to Sunrise VW asking the reason of the delay ! This will reflect badly on my credit score. Still no news from Sunrise VW !!! Very very bad customer service More

by W Verified Customer Verified Customer

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Customer service folks and billing are awesome and I was excited that they offered to wash my car. When I went to pick the truck up no car wash. They forgot.:( excited that they offered to wash my car. When I went to pick the truck up no car wash. They forgot.:( More

by James.laprade Verified Customer Verified Customer

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Good service and the technician Alex is Excellent. Will get my services done there with them at Sunrise Ford. Will get my services done there with them at Sunrise Ford. More

by antcan07 Verified Customer Verified Customer

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Was treated exceptionally well. Bill Hughes asked what I was looking for and proceeded to find it. I’m so happy with my purchase. Bill Hughes asked what I was looking for and proceeded to find it. I’m so happy with my purchase. More

by dive777 Verified Customer Verified Customer

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The price, service and timely response was better than expected. I was in and out on a Saturday morning expected. I was in and out on a Saturday morning More

by joneskareem183 Verified Customer Verified Customer

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I had a good experience and they made it happen with my credit and I really appreciate it credit and I really appreciate it More

by dm677588 Verified Customer Verified Customer

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Worst, bought many trucks from sunrise ford for my business over 30 years, last service major screw ups, never again! business over 30 years, last service major screw ups, never again! More

by REELKOOL Verified Customer Verified Customer

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