James was the worse.
He lied to me several times and then lied to me about his supervisor handling a situation for me. When I requested to speak to the supervisor found o
He lied to me several times and then lied to me about his supervisor handling a situation for me. When I requested to speak to the supervisor found out he didn’t know anything about my vehicle or what was going on, due to James never discussing it with him.
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by JALISASWANN15
Verified Customer
Verified Customer
Jul 13, 2026 -
Star Hyundai responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
I am very pleased with all my services from Star Hyundai.
Sandra was super, and very knowledgeable. There was good communications and promptness on all the services I had done. It was a perfect experience, a
Sandra was super, and very knowledgeable. There was good communications and promptness on all the services I had done. It was a perfect experience, and I would highly recommend Star Hyundai for your service needs.
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by dazzzle07
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2026 -
Star Hyundai responded
Thank you for sharing your positive feedback. We’re thrilled Sandra’s knowledge and clear communication made your Hyundai Elantra service prompt and hassle-free. Your recommendation means a lot.
Sandra is very professional and punctual, thus making
scheduling and service easy. The waiting facility is very nice and they offer a courtsey shuttle if needed.
scheduling and service easy. The waiting facility is very nice and they offer a courtsey shuttle if needed.
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by gcraustin13
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2026 -
Star Hyundai responded
Thank you for highlighting Sandra’s professionalism and punctuality. We’re glad scheduling was smooth and that our waiting area and courtesy shuttle met your needs. We appreciate you trusting us with your Hyundai Palisade.
I arrived early and took my car in for service right
away. The waiting area is very comfortable and inviting. The whole process was very easy
away. The waiting area is very comfortable and inviting. The whole process was very easy
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by billalbert316
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2026 -
Star Hyundai responded
It’s great that you could drop off your Tucson right away and found our waiting area comfortable. Hearing that the entire service process was straightforward means a lot to our team.
The dealership and employees are professional, friendly
and clean and tidy! They get your car in and out in a timely fashion
and clean and tidy! They get your car in and out in a timely fashion
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by gem57350us
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2026 -
Star Hyundai responded
Thank you for your kind words about our professional and friendly team, and we’re glad the clean, tidy environment met your expectations. It’s great to hear your Hyundai Tucson was serviced promptly. Thank you for the 5-star review.
Thank yall so much for finding what was wrong and fixing
my car! Can’t have a car in Texas without AC
my car! Can’t have a car in Texas without AC
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by dezerayadams95
Verified Customer
Verified Customer
Service Price Transparency
Jun 26, 2026 -
Star Hyundai responded
We’re glad we were able to find and repair the air conditioning issue in your Chevrolet Equinox. We know cool air is a must on Texas roads and are happy you’re comfortable again. Thank you for trusting us with your service.
Easy process when dropping off my vehicle.
The staff was great to deal with. The facility was amazing. Have always been happy with Hyundai service. Highly recommend!!!!
The staff was great to deal with. The facility was amazing. Have always been happy with Hyundai service. Highly recommend!!!!
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by C Ritchey
Verified Customer
Verified Customer
Service Price Transparency
Jun 25, 2026 -
Star Hyundai responded
Thank you for recommending us and sharing your experience. We’re pleased the drop-off process went smoothly, our team provided great assistance, and the facility impressed you. We appreciate your continued trust in Hyundai service for your Santa Fe and look forward to your next visit.
Class Act facility and service advisor!
New facility is stellar and Ms Griggs our service advisor is a top notch representative. Professional, courteous and kind was her way of interacting
New facility is stellar and Ms Griggs our service advisor is a top notch representative. Professional, courteous and kind was her way of interacting will ALL customers, not just me. Assets like these make a dealership what it is and the facility makes it just better!
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by wbc1958
Verified Customer
Verified Customer
Jun 16, 2026 -
Star Hyundai responded
It’s great to hear our new facility and Sandra’s professional, courteous approach made your Hyundai service visit stand out. Thank you for recognizing how attentive support and a welcoming environment can elevate the experience. We look forward to assisting you again.
Sandra is always friendly and transparent with the
process. My vehicle was ready before the estimated time which was a big plus.
process. My vehicle was ready before the estimated time which was a big plus.
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by nccastan
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Star Hyundai responded
It’s wonderful that Sandra’s friendly and clear communication made your service visit effortless. We’re glad your Tucson was ready ahead of schedule. Thank you for the five-star rating.
I'm confident that Hyundai will give my car excellent
service; this visit, they found a problem that I didn't know was there and hadn't shown up on Bluelink reports. Sandra is very professional and custo
service; this visit, they found a problem that I didn't know was there and hadn't shown up on Bluelink reports. Sandra is very professional and customer-oriented. I appreciate the shuttle service--makes planning easier. The atmosphere is relaxed and comfortable, making what could be an onerous task pleasant instead. Thanks, Star Hyundai!
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by Vhvick
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Star Hyundai responded
It’s great to hear that Sandra and our team uncovered that issue on your Hyundai. We’re glad the shuttle service and relaxed atmosphere made your visit more convenient. Thank you for sharing your experience.
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