James Kloeppel
James Kloeppel at Star Hyundai

James Kloeppel

Service Advisor

Star Hyundai

1380 S Clack St
Abilene, TX 79605

Contact Me
4.8
25 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

8 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

25 Reviews

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25 Reviews of James Kloeppel

September 26, 2026

Dealership Rating
Employee Rating

The dealership is wonderful, the staff is professional and helpful. Sandra and Eric are the best. More

by reedalice19
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Davis, Sandra Griggs

Sep 26, 2026

Star Hyundai responded

Our service team was delighted to assist with your Hyundai Kona. Hearing that you found our staff professional and helpful, and that Sandra and Eric stood out, means a lot to us.

September 23, 2026

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It’s a new dealership,with all the best up to date equipment,technicians,salespeople,ect… they keep the place clean. Highly recommend them. More

by markw.lagrone81
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 23, 2026

Star Hyundai responded

Knowing our up-to-date equipment and clean service environment met your expectations means a lot to our team. We’re pleased our technicians could care for your Hyundai Santa Fe and appreciate your recommendation.

September 22, 2026

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Employee Rating

While I was waiting for my vehicle to be serviced, I enjoyed your waiting room. You not only have TV and coffee but the restrooms were immaculate. More

by 1988Ironhorse
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Davis, Sandra Griggs

Sep 22, 2026

Star Hyundai responded

Knowing you found our TV, coffee, and spotless restrooms made your wait enjoyable means a lot to our service team. Our team is pleased we could offer a comfortable environment while servicing your Hyundai Elantra HEV.

September 20, 2026

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I genuinely have never once had any worries that my vehicle was in the wrong hands. All 3 individuals have always gone above and beyond, with politeness aswell. Couldn't have chose a better dealership More

by kferg321
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Davis, Sandra Griggs

Sep 20, 2026

Star Hyundai responded

Knowing you never worried your Elantra HEV was in the wrong hands means a lot to our service department. We’re glad Eric, Sandra, and James could deliver polite, above-and-beyond care during your visits. Thank you for choosing our dealership and trusting us with your vehicle.

August 25, 2026

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Kept appointment time for oil change and recall notice. No long wait. Checked all lights that were in error More

by fiedler1425
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2026

Star Hyundai responded

Your note about keeping your oil change appointment on time and avoiding a long wait highlights our service team’s commitment to prompt care. Knowing our thorough check of all the warning lights met your expectations means a lot to us.

August 04, 2026

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I always bring my Hyundai to the dealership because of the friendliness and the service. More

by mary_caton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Davis, Sandra Griggs

Aug 04, 2026

Star Hyundai responded

Knowing you always bring your Santa Fe in because of our team’s friendly service means a great deal to us. Thank you for your continued trust.

August 03, 2026

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Very professional, very courteous, state of the art facility, great people honest and genuine. Wouldn't go anywhere else! More

by jamded
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Recommend Dealer
Yes
Aug 03, 2026

Star Hyundai responded

Great to hear you found our team professional and courteous while servicing your Hyundai Santa Cruz. We’re glad the facility and our genuine approach made a positive impression. We appreciate your loyalty and look forward to serving you again.

August 03, 2026

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Fast. Efficient and helpful. Never felt rushed and all questions were answered. Liked the relaxed atmosphere More

by ppresslar
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Recommend Dealer
Yes
Aug 03, 2026

Star Hyundai responded

We’re glad the service on your Hyundai Santa Fe felt fast and efficient without ever making you feel rushed. James and our team are pleased all your questions were answered in a relaxed setting. We appreciate your feedback and look forward to helping you again.

July 30, 2026

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We love coming to Star Hyundai! We always feel as if we’re royalty when we walk in the doors. James has been wonderful on keeping us informed and communication has been great. More

by megan.lynn.clifton
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2026

Star Hyundai responded

Thank you for the 5-star rating! It’s wonderful to hear how James’s clear updates made your Palisade service a seamless experience and left you feeling pampered. We appreciate your continued trust and look forward to welcoming you back.

July 24, 2026

Dealership Rating
Employee Rating

Hyundai always gives the best customer service. James is always polite and very knowledgeable and helpful! More

by rwyatt79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Davis, Sandra Griggs

Jul 24, 2026

Star Hyundai responded

We’re delighted to hear your Palisade service went smoothly and that James provided polite, knowledgeable support. Thank you for the five-star rating. We look forward to assisting you again.

1

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