Sandra Dellolio

Overall, our experience at this dealership was completely dissatisfactory, These guys really reinforce the dishonest used car salesman stereotype, as almost everyone we dealt with was unprofessional and/or d dissatisfactory, These guys really reinforce the dishonest used car salesman stereotype, as almost everyone we dealt with was unprofessional and/or downright disrespectful. After we were misled about the price and the terms, they tried to renegotiate the deal after we had already reached an agreement, then we were told to our faces that our business makes no difference to them, then we were asked to make credit card payments without ever seeing a contract, and in the end, they couldn't even sell us the vehicle we were interested in because THEY LOST THE TITLE. It ended up being a total waste of time and energy, because they never did anything to even try to make it right - not to mention we unnecessarily risked exposure to COVID-19, because despite the statewide mask mandate, my 6-month-pregnant partner had to repeatedly ask these clowns to pull up their masks to cover their nose. This place is a joke. Stay away! More

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Way To Go I would have definitely given this an excellent overall rating, except that the whole process just takes too long. I would expect it does at other de I would have definitely given this an excellent overall rating, except that the whole process just takes too long. I would expect it does at other dealerships as well, but there's just too much waiting around. I'm hoping that you will strive for "excellent" by finding a way to cut down on the "waiting for paperwork" time. I very much like the fact that there is a DMV person and an Allstate agent right at the dealership. That saves time and travel. More

by armcft2011 Verified Customer Verified Customer

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