Samy Khaled

Been dealing with this Dealership for the past 20 years! Service has always be outstanding! Service has always be outstanding! More

by HAINEYJIM Verified Customer Verified Customer

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Outstanding Customer Service ! It was an absolute pleasure to do business with Boucher Cadillac of Waukesha. Truly an enjoyable NO PRESSURE, NO xx experience. JOE HACKER the It was an absolute pleasure to do business with Boucher Cadillac of Waukesha. Truly an enjoyable NO PRESSURE, NO xx experience. JOE HACKER the Sales and Leasing Consultant was just Wonderful as was KHALED SAMY the Sales Manager. Never have I been treated with so much respect at a dealership never. I am so pleased with my purchase, and I highly recommend this car dealership for your next new or used car. More

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Great customer service, patience & understanding. Ryan was great. He found me the right Escalade I wanted with all the features & color I wanted. I'll be back. Higley recommend. Ryan was great. He found me the right Escalade I wanted with all the features & color I wanted. I'll be back. Higley recommend. More

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Good correspondence for a long distance purchase. Car was as described with no surprises. Smooth transaction. Car was as described with no surprises. Smooth transaction. More

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I can't say enough good things about this dealership and my salesperson, Cole. Knowledgeable, responsive, helpful, smart. He is truly dedicated to his job. My exdperience in buying this car was outstanding. my salesperson, Cole. Knowledgeable, responsive, helpful, smart. He is truly dedicated to his job. My exdperience in buying this car was outstanding. More

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Excellent overall experience with Boucher. In addition to the recent Cadillac purchase, we have purchased from Boucher in the past and will continue to do so for our future vehicles. In addition to the recent Cadillac purchase, we have purchased from Boucher in the past and will continue to do so for our future vehicles. More

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This is my third Cadillac I’ve purchased at Boucher Cadillac and as always was another good experience . I ordered my 2024 in January and I am pleased with the new vehicle and the selling process. My Cadillac and as always was another good experience . I ordered my 2024 in January and I am pleased with the new vehicle and the selling process. My sales representative Ryan Young is so to work with! More

by DENNISHANDROW Verified Customer Verified Customer

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Couldn't be happier with the Boucher team. Found the car my wife was looking for on their website at a price that motivated me to purchase the car from out of state and buy a plane ticket to Found the car my wife was looking for on their website at a price that motivated me to purchase the car from out of state and buy a plane ticket to pick it up. My wife arranged the sale over the phone and email. The entire car buying process was made easy by the professionals at Boucher headed up by Mr. Zylka. I flew into Madison and was picked up by "Jim" who really set the bar for the day by picking me up on time, being personable and one of the safest drivers I've ever seen. Once at the dealership I was met by Mr. Hacker who warmly welcomed me and immediately felt like a friend. Throughout the time I spent at Boucher Mr. Hacker exemplified the quality "stellar" he's the kind of guy who doesn't aim for great - he aims to be exemplary. Mr. Hacker ensured I had a place to put my bag and we went to see the car we'd bought. It had been brought into the building and was literally spotless. I bought a 2022 Certified Pre-Owned Cadillac and it looked as if it had just rolled off the line - not even a speck of dust. After seeing the car I was taken to see Mr. Samy the finance manager. I've bought a car or two and this was the part I was expecting some pressure to purchase some additional protection package or have the numbers previously agreed to change somehow. I could not have been more wrong. Mr. Samy made the paperwork end of the process enjoyable. I was offered add ons to the purchase, but all I had to say was "no" and that was the end of it - no pressure whatsoever. All the numbers previously agreed to were accurately reflected on the purchase contract. I thoroughly enjoyed the whole paperwork end of this process and that's because of the friendly attitude and professionalism of Mr. Samy. Once the paperwork was complete, the car was out front and Mr. Hacker took over an hour with me explaining all the new features of the car I was about to drive 16 hours back home. He was knowledgeable, patient and thorough in his explanations. It seems un-needed, but I hadn't ever sat in the driver's seat of a car with all the technology this car has. I don't need to sing the praises of Cadillac - you either appreciate them or you don't. I do sing praises for Boucher Cadillac and I wouldn't do it if I didn't mean it. The place is full of friendly, happy professionals and if you are going to buy a Cadillac, you will enjoy the experience at Boucher Cadillac - even if you buy from out of state and have to drive 16 hours back :) More

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Ryan was easy to work with and very personable. Samy was quick and Did a great job with the financing. Samy was quick and Did a great job with the financing. More

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Thanks for the help and the effort you put on this so I can get this new car service was good can get this new car service was good More

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