Samuel Jay
Samuel Jay at McCombs Ford West

Samuel Jay

Sales Manager

McCombs Ford West

7111 NW Loop 410
San Antonio, TX 78238

Contact Me
4.0
24 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

Arabic Arabic

English English

4.0

24 Reviews

Write a Review

24 Reviews of Samuel Jay

September 19, 2025

Dealership Rating
Employee Rating

Switched my Brand new ford escape with a used accident vehicle. My vehicle was only 2yrs old and still looked and smelled brand new. All their evidence is switch to look like I'm a liar. I'm a 68 yr old More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Curtis Finley , Rudeal

Sep 24, 2025

McCombs Ford West responded

Hello Alex: We apologize for the issues you've had with your Ford Escape. We take your feedback very seriously and would like the opportunity to speak with you further. Please give me a call directly at your convenience.

September 10, 2025

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Employee Rating

Eloy was a fantastic sales rep. I had a great experience with him. I knew exactly what car I was looking for and he helped advocate for me to get the best deal possible. More

by alinn75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2025

McCombs Ford West responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 08, 2025

Dealership Rating
Employee Rating

Great experience with Jayden, very attentive, knowledgeable and expedited buying process. Jayden followed up multiple times after purchase to check in too, would highly recommend!! More

by heathergraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shayan Goodarzi, Jayden Weaver

Sep 08, 2025

McCombs Ford West responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 17, 2025

Dealership Rating
Employee Rating

Louis was awesome! Great service from him! He kept us pleasantly occupied. Aside from the general wait time being long, it was a good experience. More

by Aileen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Salazar , Xiaoxing He

Aug 17, 2025

McCombs Ford West responded

Thank you, Aileen, for choosing McCombs Ford West. Your feedback and rating mean a lot to us. We're glad Louis was able to help, and we hope to see you again!

May 12, 2025

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Employee Rating

First have to say my sales guy Joe was amazing but when his manager Samuel got involved things went down hill. Samuel was not only arrogant but spoke at me. His attitude had me walk out and not wanting to More

by only1dbatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christopher Barron

May 12, 2025

McCombs Ford West responded

Thank you for your Feedback. We very much appreciate your business, and your issue will definitely be addressed today. Thank you!

November 14, 2024

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Employee Rating

They work real hard to find the right vehicle suitable to your needs. Excellent service. More

by asosa679
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Toba, Cristo Mendoza

Nov 17, 2024

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 12, 2024

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Employee Rating

He is amazing. He was able to help my wife and I get into a brand new Ford expedition limited! He is really professional and dedicated to helping out his customers! More

by Jesus Vargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Manko, Louis Salazar , Tre styles

Nov 14, 2024

McCombs Ford West responded

Thank you for taking the time to write this review, Jesus. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCombs Ford West are glad to have you as a customer.

October 12, 2024

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Employee Rating

Juan was wonderful! Very kind and patient. Made my experience as a first time buyer great. More

by Ashley121401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shayan Goodarzi, Juan Guerrero

Oct 13, 2024

McCombs Ford West responded

Ashley, Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that Juan was able to assist you and that you had such a positive experience.

September 17, 2024

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Employee Rating

Very helpful and thank you for helping me get my dream car I love it so much More

by xavierwtyb223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 13, 2024

Dealership Rating
Employee Rating

The dealership was very clean and upstanding to help me get the vehicle I wanted. More

by bandarob00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Toba, Amanda Jimenez

Jun 14, 2024

McCombs Ford West responded

Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that we were able to assist you and that you had such a positive experience.

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