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Samuel Jay

Overview Reviews (20) Inventory (771)

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Samuel Jay

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Samuel Jay

Sales Manager

McCombs Ford West

7111 NW Loop 410
San Antonio, TX 78238

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4.2

20 Reviews

Overview Reviews (20) Inventory (771)

Dealership Experience

5 yrs, 1 mo

Languages Spoken

Arabic

English

4.2

20 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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20 Reviews of Samuel Jay

December 31, 2024

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Employee Rating

They are really good at lying. Be careful and you can probably catch a couple of lies. Boerne ford was way better imo Be careful and you can probably catch a couple of lies. Boerne ford was way better imo More

by Disappointed customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jason Manko, Oscar Lopez, Shayan Goodarzi, Adam Toba, Xiaoxing He, Matt Abdel, Ruben Hernandez

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November 14, 2024

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Employee Rating

They work real hard to find the right vehicle suitable to your needs. Excellent service. your needs. Excellent service. More

by asosa679

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Toba, Cristo Mendoza

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Nov 17, 2024 -

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 12, 2024

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Employee Rating

He is amazing. He was able to help my wife and I get into a brand new Ford expedition limited! He is really professional and dedicated to helping out his customers! He was able to help my wife and I get into a brand new Ford expedition limited! He is really professional and dedicated to helping out his customers! More

by Jesus Vargas

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Manko, Louis Salazar , Tre styles

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Nov 14, 2024 -

McCombs Ford West responded

Thank you for taking the time to write this review, Jesus. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCombs Ford West are glad to have you as a customer.

October 12, 2024

Dealership Rating

Employee Rating

Juan was wonderful! Very kind and patient. Made my experience as a first time buyer great. Very kind and patient. Made my experience as a first time buyer great. More

by Ashley121401

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shayan Goodarzi, Juan Guerrero

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Oct 13, 2024 -

McCombs Ford West responded

Ashley, Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that Juan was able to assist you and that you had such a positive experience.

September 17, 2024

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Employee Rating

Very helpful and thank you for helping me get my dream car I love it so much car I love it so much More

by xavierwtyb223

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shayan Goodarzi, Cristo Mendoza, Stevin Simon, Ruben Hernandez

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Sep 17, 2024 -

McCombs Ford West responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 13, 2024

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Employee Rating

The dealership was very clean and upstanding to help me get the vehicle I wanted. get the vehicle I wanted. More

by bandarob00

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Toba, Amanda Jimenez

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Jun 14, 2024 -

McCombs Ford West responded

Thanks for your feedback on your recent visit to McCombs Ford West. It's great to hear that we were able to assist you and that you had such a positive experience.

February 26, 2024

Dealership Rating

Employee Rating

Samuel was beyond helpful and patient through the entire process. Great personality and very easy to work with. I will be back! process. Great personality and very easy to work with. I will be back! More

by Haley T

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Toba

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Feb 26, 2024 -

McCombs Ford West responded

Haley, We are so glad that Samuel had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 31, 2024

Dealership Rating

Employee Rating

Absolutely recommend Sam for finding the best vehicle for you! He was very knowledgeable, friendly, and patient over multiple visits. Highly satisfied with Sam and this dealership! you! He was very knowledgeable, friendly, and patient over multiple visits. Highly satisfied with Sam and this dealership! More

by heathergraham

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tre Styles

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Jan 31, 2024 -

McCombs Ford West responded

Thank you so much for your excellent review, Heather! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 19, 2023

Dealership Rating

Employee Rating

I worked with Samuel Jay to purchase my Ford Expedition and he was great to work with! He was very knowledgeable about the features of the vehicle and able to answer all of my questions. He made the car b and he was great to work with! He was very knowledgeable about the features of the vehicle and able to answer all of my questions. He made the car buying process as seamless and comfortable as possible. He’s very attentive and was just super pleasant to work with. I would recommend asking for Samuel Jay for your next car buying venture! More

by Justine.unruh9

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 19, 2023 -

McCombs Ford West responded

Thank you for your very kind review of Samuel. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McCombs Ford West.

January 20, 2023

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Employee Rating

Samuel was awesome and got me exactly what I wanted in a timely manner. Very professional and communicative ! timely manner. Very professional and communicative ! More

by tda1321

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 20, 2023 -

McCombs Ford West responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Samuel and our team, and we look forward to working with you again.

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