Samuel Desroches
Samuel Desroches at Herb Chambers BMW of Boston

Samuel Desroches

Business Manager

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

4.9
66 Reviews
4.9

66 Reviews

Write a Review

66 Reviews of Samuel Desroches

October 01, 2024

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Employee Rating

The dealership and the team there were friendly, knowledgeable and customer focused. Norman was our main contact and patiently walked us through the purchase process. More

by alpers27
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Norman Forster

Oct 01, 2024

Herb Chambers BMW of Boston responded

We're delighted to hear that Norman and the team at Herb Chambers BMW of Boston provided you with a friendly and knowledgeable experience. Thanks for sharing your positive feedback! Enjoy your new vehicle!

July 26, 2024

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Nick is the person who taken care regards new car delivery and he was too aswesome More

by Rajesh Kumar Vanapalli
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Lagas, David Torres

Jul 29, 2024

Herb Chambers BMW of Boston responded

Thank you for the awesome review, Rajesh! We're glad Nick made this a great experience and we look forward to seeing you again! - Herb Chambers BMW of Boston

April 24, 2024

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Ah! Abdou, you made my husband's and my life easier. We came in and did not know what to expect, but Abdou's guidance clarified everything. More

by Floris L.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Abdou Merheb , Aura

Apr 25, 2024

Herb Chambers BMW of Boston responded

Floris, we're delighted to know that Abdou was able to assist you & your husband! Thanks so much for the wonderful review and please don't hesitate to reach out if our Herb Chambers BMW of Boston team can be of service again in the future!

April 07, 2024

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I always receive excellent service at the BMW of Boston dealership. Hadi is informed, friendly, responsive, and has my best interest in mind. More

by rita.dicenso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Herb Chambers BMW of Boston responded

We're delighted to know that you always receive excellent service at Herb Chambers BMW of Boston. It's great to see Hadi is meeting your expectations with his informed and friendly approach. Thanks for the review! - Herb Chambers BMW of Boston

December 29, 2023

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Wonderful experience; Hadi is the best! He’s patient, kind and completely accommodating. He found me the perfect car; I am thrilled!! More

by Bklausman2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Herb Chambers BMW of Boston responded

We're so glad to know that Hadi was able to assist you in finding the perfect car at Herb Chambers BMW of Boston! Your kind words are greatly appreciated and we hope you enjoy your ride.

December 16, 2023

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Great customer focus from the sales through service teams. Special Shoutout to James Gibbons for exceptional service. More

by Rjagani59
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2023

Herb Chambers BMW of Boston responded

Hey Gani, thank you for the 5-star rating! We're glad to know that James and the rest of our team at Herb Chambers BMW of Boston provided you with exceptional service. We look forward to serving you again! Drive safely!

October 10, 2023

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Employee quality is as expected from BMW quality! Everything went smooth! Thanks Hadi for everyhing👏 More

by dr.sefikauslu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami

Oct 10, 2023

Herb Chambers BMW of Boston responded

We're glad to know that your experience with us at Herb Chambers BMW of Boston was smooth and up to the mark. Your kind words for Hadi are much appreciated! Thank you for choosing us! We'll see you next time. Safe travels!

September 28, 2023

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Being a customer of Herb Chambers BMW of Boston for over 25years has been one of most greatest experience of all time. More

by Angelawoods54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

Herb Chambers BMW of Boston responded

We're honored to have had your loyalty for over 25 years at Herb Chambers BMW of Boston. Thank you so much for sharing your experience with us!

July 03, 2023

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Employee Rating

The dealership was welcoming out of the gate. I did not feel pressure at any point and my salesperson, Hadi was there to help answer questions and follow ups via text or phone calls. I ended up b More

by TBAGS99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Hadi Eslami, Matt Krappe, Mohammed Omar , Matt Krappe

Jul 05, 2023

Herb Chambers BMW of Boston responded

Thank you for the great review! We're pleased to hear that Hadi made the car-buying process a smooth one for you and we'll be sure to share this fantastic feedback with him. Thanks for trusting Herb Chambers BMW of Boston with your business. Matt & the team look forward to seeing you & your X6 at your first service visit!

June 21, 2023

Dealership Rating
Employee Rating

Manos was straight forward and kept his word. He was very accessible and gave me great advice. More

by Fcelestin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 22, 2023

Herb Chambers BMW of Boston responded

We really appreciate you taking the time to leave Herb Chambers BMW of Boston this awesome review, thank you!

Jun 24, 2023

Fcelestin responded

Manos was the best at Herb Chambers of Boston. I will recommend all my friends and family to work with him for an excellent experience.

Jun 24, 2023

Fcelestin responded

Manos is the best! He is now a friend for his honesty, respectful ways and advices

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