Samuel De La Pena
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
317 Reviews
Write a Review317 Reviews of Samuel De La Pena
August 07, 2023
We are very happy with the Toyota service in Oakland, especially living, so close to it, that way, we don’t have to go any further especially living, so close to it, that way, we don’t have to go any further More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
July 21, 2023
Service department was great. My service writer was great . He explained everything clearly and the time was great. My service writer was great . He explained everything clearly and the time was great. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
July 04, 2023
Made an appointment and staff were friendly and very efficient. Dropped off my car, customer service person assisted me right away and called when my car was ready for pick up. efficient. Dropped off my car, customer service person assisted me right away and called when my car was ready for pick up. More
June 25, 2023
Service adviser was very knowledgeable and willing to helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
June 23, 2023
All of the staff I interacted with went above and beyond with their quality of customer service. with their quality of customer service. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
June 16, 2023
Vern and the staff at Oakland Toyota are super awesome. I had a check engine light come on before going in to work, and went in as a walk in. They were able to accommodate me and diagnose my vehicle with I had a check engine light come on before going in to work, and went in as a walk in. They were able to accommodate me and diagnose my vehicle within a few hours on a busy day. I definitely recommend this service center. Thanks again Vern! More
Other Employees Tagged: Vern Chao
June 07, 2023
Very good service, wonderful and polite service man, and He speaks Spanish, thank you for your help I can recommend that dealer to my friends and He speaks Spanish, thank you for your help I can recommend that dealer to my friends More
Other Employees Tagged: Daniel Pena-Marquez
June 06, 2023
Unfortunately, the staff was not able to help me, and told me that the part I needed was discontinued. They did reduce the diagnostic fee, which was kind, but I still paid a lot of money for nothing. told me that the part I needed was discontinued. They did reduce the diagnostic fee, which was kind, but I still paid a lot of money for nothing. More
June 06, 2023
Super nice and helpful people with clear communication and good service. Everyone was helpful in an old school kinda way. and good service. Everyone was helpful in an old school kinda way. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson