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Samson Du
Samson Du at Lexus Stevens Creek
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Samson Du

Service Consultant

Lexus Stevens Creek

3333 Stevens Creek Blvd
San Jose, CA 95117

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Samson Du

April 24, 2025

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Employee Rating

Samson is great . I went to have for my car general maintenance and right away he took me in . No loaner but they were able to set up an Uber for me. Good costumer ser More

by JM
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Yes
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Apr 24, 2025

Lexus Stevens Creek responded

Thank you so much for taking the time to share your experience on DealerRater! We're truly grateful for the trust you place in our service team. It's wonderful to hear that Samson was able to assist you promptly and ensure everything ran smoothly during your visit. Lexus of Stevens Creek

April 22, 2025

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He is professional and very nice. He listened well to my issues and called me to give status if issues. Communication is great. More

by Dbanacho
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Recommend Dealer
Yes
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Apr 22, 2025

Lexus Stevens Creek responded

Thank you so much for your kind feedback and for trusting our team. We’re thrilled to hear that you had a positive experience with us! Lexus of Stevens Creek

April 10, 2025

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The dealership is always professional and helpful. Samson was friendly and knowledgeable. appointments are easy to get More

by pt3764
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Yes
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Apr 10, 2025

Lexus Stevens Creek responded

We appreciate your feedback on DealerRater. It's great to hear that you had a positive experience with our team. Samson is always dedicated to providing excellent service, and we're glad you found the process easy and convenient. Team Lexus of Stevens Creek

April 07, 2025

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They have a clean and efficient service shop. All the employees are kind and helpful. No complaints! More

by Andrew
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Yes
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Apr 08, 2025

Lexus Stevens Creek responded

Thank you for your 5 Star review. Samson and team are honored to service you, hurry back - Team LSC

February 12, 2025

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The dealership is very professional. They were very easy to work with and I am happy with the online checkin and checkout process. The advisor was knowledgeable, courteous and was able t More

by SK
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Recommend Dealer
Yes
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Feb 12, 2025

Lexus Stevens Creek responded

Thank you for sharing your experience! We're glad to hear that you found our team professional and that the online check-in and checkout process was easy for you. It's great to know that our advisor was knowledgeable and able to answer all your questions. Lexus of Stevens Creek

February 06, 2025

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Friendly fast service. Great communication and I like the convenience of a loaner car. A bit pricey! More

by Mgdl799
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Recommend Dealer
Yes
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Feb 06, 2025

Lexus Stevens Creek responded

Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our friendly, fast service and appreciated the convenience of the loaner car. We always strive for excellent communication, and it's great to know it made a positive impact. We're proud to offer competitive pricing in the area, ensuring that we provide the best value for our customers. Team Lexus of Stevens Creek

February 04, 2025

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Excellent service and Samson is great to work with. He is very knowledgeable and accommodating. More

by Mike Holmes
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Yes
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Feb 05, 2025

Lexus Stevens Creek responded

Thank you so much for sharing your feedback! We’re thrilled to hear that you had an excellent experience with us and that Samson made such a positive impact on your visit. He truly is an asset to our team, and we’re glad his knowledge and dedication were able to assist you. Team LSC

January 24, 2025

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Great service as always, found issues that I didn’t know about. Got all of them fixed. Samson was great at letting me know of the issues and getting them done. Thank you so much for attentive service More

by magoo1958
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Recommend Dealer
Yes
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Jan 24, 2025

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Samson provided great service and helped identify and resolve the issues. It's always our goal to ensure our customers are well-informed and taken care of. We truly appreciate your feedback and look forward to serving you again in the future! Lexus of Stevens Creek Svc Center

January 23, 2025

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Very efficient and excellent communication. Loaner car process was super easy and definite appreciated this service More

by marniepearl
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Recommend Dealer
Yes
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Jan 23, 2025

Lexus Stevens Creek responded

Thank you so much for taking the time to share your feedback on DealerRater! We truly appreciate your kind words about our efficiency and communication. We're also glad to hear that the loaner car process was easy and convenient for you – we always strive to make every step of your experience as seamless as possible. Lexus of Stevens Creek

January 15, 2025

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My service advisor Samson Du deserved a 5 Star for his excellent service from start to the end! Thank you Samson for you professionalism & sincerity. More

by Cris
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Workmanship
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Recommend Dealer
Yes
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Jan 16, 2025

Lexus Stevens Creek responded

Thank you for taking the time to leave such a wonderful review on DealerRater! We’re so glad to hear that Samson provided you with excellent service from start to finish, and we’re happy to know that he made such a positive impact on your experience. Make it a great day - Lexus of Stevens Creek

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