Sami Boudjeri | Page 24

Gladstone of Toyota earned my trust! This purchase was the second car my family has bought from Gladstone of Toyota this year. Going forward “team Gladstone of Toyota will get will be my This purchase was the second car my family has bought from Gladstone of Toyota this year. Going forward “team Gladstone of Toyota will get will be my first call when looking to purchase a car or truck both personally and for my businesses.” I believe “teamwork makes the dream work” and Raeanne, Sammy, John and Jeremy live up to that expectation. Their approach to building a trusting relationship is simple; total transparency, focused listening, patient answering of my questions, a caring tone and they all love what they do and the people like me they do it for, us! I love cars and trucks and have bought over 30 vehicles in my lifetime. Congratulations and thanks again, Team Gladstone of Toyota, you bring peace, joy and total satisfaction to what is to often an unpleasant and frustrating experience.. More

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Great customer service and very respectful I bought my second car from Toyota of Gladstone two days ago and I could not be any happier with them. They are very respectful straight forward and e I bought my second car from Toyota of Gladstone two days ago and I could not be any happier with them. They are very respectful straight forward and easy to work I will be coming back to work with them in the future. Sou my salesman was an exceptional person and did a great job of making me comfortable and relaxed while making a large purchase. 10 out of 10! More

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Very nice dealership. No pressure. No games. I came to look at perticuler vehicle. Made arangmnets online with jamie Wheeler was the best. She greeted me at the door. I explained my situation. Sh I came to look at perticuler vehicle. Made arangmnets online with jamie Wheeler was the best. She greeted me at the door. I explained my situation. She was like hey, no problem. I asked if I could show the car to my wife. She was like sure. Filled out a quick form. And she was like heres the keys. Go show her. I couldn't believe they woukd just let me take the car. But they did. Took the car home. The wife looked at it. Drove it around a bit. Liked it. She came back with me to the dealership. We talked about credit. I have some issures. Have been turned down in the past. They were very nice. Gave us some financing options. We picked one. PaperWork about an hour. Filled the tank and we were on our way. Was a very nice car buying experience. More

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Excellent customer service Thank again for the great and speedy customer service. This is our 6th purchase from Toyota of Gladstone and we don't go anywhere else. Sou you wer Thank again for the great and speedy customer service. This is our 6th purchase from Toyota of Gladstone and we don't go anywhere else. Sou you were awesome and knowledgeable. Thank you David and Sherrie Hardcastle More

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New TRD Pro, coming right up! did some online shopping, as their are 8 Toyota dealerships within 20 miles of me. Carl Chestnut was by far the most professional and personable sale did some online shopping, as their are 8 Toyota dealerships within 20 miles of me. Carl Chestnut was by far the most professional and personable salesperson that I met. He did a great job and I was out of the dealership in 2 hours - a modern day record in my life! Sami helped wrap things up and Tasny in Finance was funny and prompt. Great job everyone and I look forward to working with this store in the future! More

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Great experience I went to Toyota of Gladstone per the Costco buying program, hoping to find a pre-owned Highlander. Alas, they did not have one in the trim or accepta I went to Toyota of Gladstone per the Costco buying program, hoping to find a pre-owned Highlander. Alas, they did not have one in the trim or acceptable color. Eric showed me a couple of RAVs, knowing my budgetary expectations, but after test drived, they were not what I wanted. Eric showed me a new 2018 that was just what I was looking for. I got a better trade-in than expected and drove away with my new car. More

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Great Eric Kalik was a pleasure to work with, the process was smooth efficient and professional. Eric has a friendly personality and explained everything t Eric Kalik was a pleasure to work with, the process was smooth efficient and professional. Eric has a friendly personality and explained everything to me. We I had questions, he had answers. Would highly recommend buying from him. Marianne mortenson More

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The best Emileigh and her team are fantastic. I felt like I was treated like the best customer ever. Even despite having challenge credit they secured me a goo Emileigh and her team are fantastic. I felt like I was treated like the best customer ever. Even despite having challenge credit they secured me a good deal and I left with a car same day More

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Deception I have owned two Tundra's in the past, both financed by TFCC. I bought the first one from Gladstone Toyota in 2008 thru their Internet Division. Smoot I have owned two Tundra's in the past, both financed by TFCC. I bought the first one from Gladstone Toyota in 2008 thru their Internet Division. Smooth as silk. I ran into some financial difficulties and FICO took a hit, but still managed 4.5% in 2014 on another new Tundra. Well that one was totaled end of 2016, and I waited until yesterday to finance a new Tundra. This Dealership has the nerve to try to tell the public that their FICO the public gets from the Credit Bureaus is inaccurate and essentially 40-50 points lower. I went online and there is NO different FICO they can obtain that makes your credit look weaker. Anyways they tried to jam me into some god awful interest rate to which I vehemently refused. I told them I had a number already in my head from all my calculations and they came back within $50 a month of that, at 4.99%, to which I agreed, with the current bump by the Federal Chairman. My credit is MUCH better than it was in 2014. I now OWN my house, so no mortgage. Yes I had some slow pays with TFCC. I no longer have back child support on my File as I did in 2014. So xxx? Right? After agreeing to the deal, it fell flat and they wanted me to take the truck anwyays, but I'd have to suffer whatever fate came back from TFCC the next day. I don't think these People play fair. Car salesmen have a history of being slimy, and while trying to tell you they are there to HELP you, they are there to LINE THEIR POCKETS. This has NEVER changed and NEVER will. I had been up since 3 am and it was now pushing 7:30, two and a half hours later and out walks Dolph, who started to run his mouth and I was now on my last nerve. With an hour to drive home, I felt xx'd, manipulated, violated, and Dolph running his mouth, when he was nowhere involved prior, and I've already FOUR People on this deal? FOUR?!?!? I told them to take the truck and shove it. The poor initial salesman, Kevin? Dude, find a different line of work, you are TOO nice and cut out to be a SNAKE OIL SALESMAN. There is a saying, "There are two kinds of People, those who work for a living and those who work for a killing". My work ethic is "Easy come easy go? Harder to make, harder to spend". I am a blue collar worker. I live meager. I have never lost a truck financed. Being treated like a dolt pisses off anyone. I don't know how they got as many stars for a rating as they do? I'm just not some roll over taking any deal, I guess. I went in with my feet firmly planted. Testing my intelligence. Pushing a FALSE FICO. While I argued the scores, by showing online what mine actually are. Greed is why in my opinion, most salesmen are xxxx. Then today I called, because they are only one of TWO Dealerships that have the Tundra 8' box and I had cooled down, to find out what they knew. I sat on hold three different times, over 15 minutes waiting for someone from Finance to pick up. Then guess who picks up? Dolph. Who I told immediately I didn't want to talk to. He kept pushing to talk and tell me whatever he wanted to forced me to listen to and I said PLEASE GET ME YOUR MANAGER, THANK YOU. He hung up. This is how this Employee treats People. Then immediately I get a phone call from someone he arranged to call me and tell me they want half down now. ROFLMAO. In MY opinion, Dolph should be FIRED. This review will be posted on several other sites. More

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Best experience ever This was by far the most fantastic experience I’ve ever had in a dealership. I walked in with fairly challenged credit and looking at a used car, and This was by far the most fantastic experience I’ve ever had in a dealership. I walked in with fairly challenged credit and looking at a used car, and walked out with a much better interest rate than I expected on a brand new vehicle. These folks were superbly professional, polite, low-pressure and made me feel like I was the ideal customer even though my financial situation wasn’t the best. I would absolutely buy from them again. Personally I have worked in sales for five years and I can tell you that I’m highly critical of others in the profession but the team here really stands out as exceptional. More

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