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Samantha Crowe
Samantha Crowe at Tom Wood Toyota
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Samantha Crowe

Sales Consultant

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

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rated
8 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

not yet
rated

8 Reviews

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8 Reviews of Samantha Crowe

September 13, 2024

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Employee Rating

Great dealership! I live 60 miles away and even though I have a local Toyota dealer closer, I chose to work with Chris Redman here. Wonderful service dept., Not use to More

by J Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neal Guidarelli , Chris Redman

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Sep 16, 2024

Tom Wood Toyota responded

Thank you for making the trip to Tom Wood Toyota! We're delighted that Chris and our service department provided such a positive experience. Enjoy your new vehicle!

January 19, 2023

Dealership Rating
Employee Rating

Very friendly and professional staff. While there are still the odd issues you expect to run into at a dealership, I found it to be less frustrating than previous car buying experiences I More

by bowerguy10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 19, 2023

Tom Wood Toyota responded

Thank you for the high-star rating of Tom Wood Toyota! We are pleased to have left a positive impression. Safe driving!

December 06, 2022

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Employee Rating

Good job by everyone. Sam Crowe and Hussein Zwink both did a great job as sales people. More

by Zukesrav4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Fernandez , Husein Zwink

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Dec 06, 2022

Tom Wood Toyota responded

Thank you for taking the time to give Sam and Hussein a shoutout. We appreciate your awesome review and wish you many safe and happy miles! - Tom Wood Toyota

July 13, 2022

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Employee Rating

Samantha Crowe did a awesome job. Any one looking for a new car should look her up. More

by Jeffcook221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jul 13, 2022

Tom Wood Toyota responded

Thank you for being a fan of Samantha and the Tom Wood Toyota team. We're happy to hear you had a great experience with us. Safe travels!

July 02, 2022

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Employee Rating

Sam was great to work with. My main issue was being forced into $1300 in added dealer fees for things I didn't even want. A paint coating that wasn't even buffed off all the way More

by Yota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jul 05, 2022

Tom Wood Toyota responded

Thank you for reaching out. While I'm pleased to hear you're enjoying your new vehicle, I apologize that you felt pressured into any add-ons during your visit with us. We will discuss this feedback as a team to see how we can better accommodate our guests in the future. If you have any additional questions or concerns, please give me a call. I'd be happy to help. Kyle Underwood - New Car Manager - 317-297-2444

Jul 06, 2022

Yota responded

It wasn't pressured. I was told that every customer is forced into these add ons, or you won't sell them the car.

June 24, 2022

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Employee Rating

Sam was awesome to work with and was able to get me connected to an amazing truck! More

by Will J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jun 24, 2022

Tom Wood Toyota responded

Thank you, Will, for this wonderful 5-star review and shout-out to Sam. All of us at Tom Wood Toyota hope you have a great day!

June 09, 2022

Dealership Rating
Employee Rating

They were nice and helpful and I found what I was looking for in a great price and I want to thank Ms Samantha Crowe and Mr Wyatt Wood More

by Najmusather
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Wood

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Jun 10, 2022

Tom Wood Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Samantha and Wyatt. Drive safely, and we hope to see you back again at Tom Wood Toyota!

May 11, 2022

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Employee Rating

Need more comuncation between Desk and shop , maybe little more friendly with customers especially Those who have bought the car there More

by bradymike86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neal Guidarelli, Kyle Underwood, Jeff Fernandez, Mike Cuzzo, Yash Bansal , Trey Fields, Alberto Rodriguez, Dennis Smith, Josh Tharp

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May 11, 2022

Tom Wood Toyota responded

Thank you for sharing. We aim to provide a high level of communication and client care, and I'm sorry you feel we've fallen short. I want to better understand how we let you down so we can ensure it doesn't happen again. If you're willing to share the details, please give me a call at 317-298-9081. Best, Neal Guidarelli - Service Manager

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