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Samantha Crowe

Overview Reviews (8) Inventory (112)

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Samantha Crowe

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Samantha Crowe

Sales Consultant

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

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8 Reviews

Overview Reviews (8) Inventory (112)

Dealership Experience

5 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

not yet
rated

8 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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8 Reviews of Samantha Crowe

September 13, 2024

Dealership Rating

Employee Rating

Great dealership! I live 60 miles away and even though I have a local Toyota dealer closer, I chose to work with Chris Redman here. Wonderful service dept., Not use to I live 60 miles away and even though I have a local Toyota dealer closer, I chose to work with Chris Redman here. Wonderful service dept., Not use to such great service and sales! More

by J Scott

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Neal Guidarelli , Chris Redman

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Sep 16, 2024 -

Tom Wood Toyota responded

Thank you for making the trip to Tom Wood Toyota! We're delighted that Chris and our service department provided such a positive experience. Enjoy your new vehicle!

January 19, 2023

Dealership Rating

Employee Rating

Very friendly and professional staff. While there are still the odd issues you expect to run into at a dealership, I found it to be less frustrating than previous car buying experiences I While there are still the odd issues you expect to run into at a dealership, I found it to be less frustrating than previous car buying experiences I've had. More

by bowerguy10

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 19, 2023 -

Tom Wood Toyota responded

Thank you for the high-star rating of Tom Wood Toyota! We are pleased to have left a positive impression. Safe driving!

December 06, 2022

Dealership Rating

Employee Rating

Good job by everyone. Sam Crowe and Hussein Zwink both did a great job as sales people. Sam Crowe and Hussein Zwink both did a great job as sales people. More

by Zukesrav4

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jeff Fernandez , Husein Zwink

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Dec 06, 2022 -

Tom Wood Toyota responded

Thank you for taking the time to give Sam and Hussein a shoutout. We appreciate your awesome review and wish you many safe and happy miles! - Tom Wood Toyota

July 13, 2022

Dealership Rating

Employee Rating

Samantha Crowe did a awesome job. Any one looking for a new car should look her up. Any one looking for a new car should look her up. More

by Jeffcook221

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 13, 2022 -

Tom Wood Toyota responded

Thank you for being a fan of Samantha and the Tom Wood Toyota team. We're happy to hear you had a great experience with us. Safe travels!

July 02, 2022

Dealership Rating

Employee Rating

Sam was great to work with. My main issue was being forced into $1300 in added dealer fees for things I didn't even want. A paint coating that wasn't even buffed off all the way My main issue was being forced into $1300 in added dealer fees for things I didn't even want. A paint coating that wasn't even buffed off all the way for $995, and theft registration for $275. I have full coverage insurance, why would I care to pay to help my insurance recover stolen parts? Other than this, the dealer is great. More

by Yota

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 05, 2022 -

Tom Wood Toyota responded

Thank you for reaching out. While I'm pleased to hear you're enjoying your new vehicle, I apologize that you felt pressured into any add-ons during your visit with us. We will discuss this feedback as a team to see how we can better accommodate our guests in the future. If you have any additional questions or concerns, please give me a call. I'd be happy to help. Kyle Underwood - New Car Manager - 317-297-2444

Jul 06, 2022 -

Yota responded

It wasn't pressured. I was told that every customer is forced into these add ons, or you won't sell them the car.

June 24, 2022

Dealership Rating

Employee Rating

Sam was awesome to work with and was able to get me connected to an amazing truck! connected to an amazing truck! More

by Will J.

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jun 24, 2022 -

Tom Wood Toyota responded

Thank you, Will, for this wonderful 5-star review and shout-out to Sam. All of us at Tom Wood Toyota hope you have a great day!

June 09, 2022

Dealership Rating

Employee Rating

They were nice and helpful and I found what I was looking for in a great price and I want to thank Ms Samantha Crowe and Mr Wyatt Wood for in a great price and I want to thank Ms Samantha Crowe and Mr Wyatt Wood More

by Najmusather

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Wyatt Wood

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Jun 10, 2022 -

Tom Wood Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Samantha and Wyatt. Drive safely, and we hope to see you back again at Tom Wood Toyota!

May 11, 2022

Dealership Rating

Employee Rating

Need more comuncation between Desk and shop , maybe little more friendly with customers especially Those who have bought the car there little more friendly with customers especially Those who have bought the car there More

by bradymike86

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Neal Guidarelli, Kyle Underwood, Jeff Fernandez, Mike Cuzzo, Yash Bansal , Trey Fields, Alberto Rodriguez, Dennis Smith, Josh Tharp

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May 11, 2022 -

Tom Wood Toyota responded

Thank you for sharing. We aim to provide a high level of communication and client care, and I'm sorry you feel we've fallen short. I want to better understand how we let you down so we can ensure it doesn't happen again. If you're willing to share the details, please give me a call at 317-298-9081. Best, Neal Guidarelli - Service Manager

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Samantha Crowe

Sales Consultant

Tom Wood Toyota

8 Reviews of Samantha Crowe

Dealership Inventory (112 Vehicles)

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