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Samantha Burnett
Samantha Burnett at Mercedes-Benz of Georgetown
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Samantha Burnett

Sprinter Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of Samantha Burnett

July 10, 2024

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Employee Rating

They We're very quick and honest. I love honesty!! The hospitality was great as well!! More

by Bobby
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Dominguez, Richey Barnes, Adam De Leon, Jay Derkacz, Robert Diaz, Melissa Coreas, Danielle Doyle

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Jul 11, 2024

Mercedes-Benz of Georgetown responded

Hi Bobby, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2024

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I arrived at the dealership nearly an hour before my appointment time for service on my car and they still took my car in. They got me my loaner and I was on my way. I’d really appreciate the way they t More

by doris
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2024

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 10, 2024

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Excellent Sprinter service. Easy scheduling and fast turnaround. Great communication. Samantha was really on top of things. More

by JFP
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Recommend Dealer
Yes
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Apr 12, 2024

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Samantha provided top-notch assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 11, 2024

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Love this dealership, don’t trust anyone else for our vehicle needs. We always have the best service here. More

by Nickole.sarles
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Fontenot, Cory Engledow

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Mar 14, 2024

Mercedes-Benz of Georgetown responded

We're delighted to hear that you love our dealership and trust us for all your vehicle needs. Providing the best service to our customers is always our top priority, and we're grateful for your continued loyalty. Thank you for your kind words and ongoing support!

February 09, 2024

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Super friendly. Super helpful. Clean and large waiting room. Cafe with free and to purchase goodies. More important-they are honest More

by wenbruck
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Lee , The technician who worked on my sprinter

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Feb 10, 2024

Mercedes-Benz of Georgetown responded

Thank you for your positive comments! We're thrilled to hear that our team was super friendly and helpful and that you enjoyed our clean and large waiting room with a café. Most importantly, we appreciate your recognition of our honesty. We appreciate your business and look forward to serving you again.

February 06, 2024

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My service manager was excellent He advocated for me and kept me in the loop More

by Waynegwenhod
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam De Leon

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Feb 09, 2024

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

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Employee Rating

Friendly staff and very nice facility. As a consumer Sprinter customer I feel like we always get priority service over commercial work. More

by Tim Pfuntner
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Recommend Dealer
Yes
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Dec 22, 2023

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

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The employees are exceptional . There is no words to express our gratitude towards them. Their professionalism and empathy makes this dealership look great . after going through a d More

by ruleelectric
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Robert Diaz, Cory Engledow, Aaron Lee

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Nov 23, 2023

Mercedes-Benz of Georgetown responded

It's heartwarming to hear about the exceptional support and professionalism you received from the team at Mercedes-Benz of Georgetown. Their empathy and dedication in turning a challenging situation with your auto insurance into a positive experience truly made a difference for you. It's wonderful to know they went above and beyond to help. Sending many blessings your way as well, and a Happy Thanksgiving to you and your family!

November 07, 2023

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First time customer. Had no idea what to do. They worked with me explaining each step. I was very pleased. More

by Rogergoodfellow361
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Mercedes-Benz of Georgetown responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

October 31, 2023

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Employee Rating

If you’re a single woman, do not go here. It is very masculine energy and a woman should know her place attitude More

by Jmariesalon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hector Dominguez, Richey Barnes, Adam De Leon, Jay Derkacz, Robert Diaz, Melissa Coreas, Danielle Doyle , Not sure of the sales guys name. I was inquiring about purchasing a G Wagon while my car was being serviced. This is not the first time I’ve been treated like I was equal

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Oct 31, 2023

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for this experience you had during your visit. I would like an opportunity to fix this and to earn your business, please contact me at (512) 942-6924. I look forward to speaking with you. Adam Fontenot, Service Director

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