Samantha Andrade Cuellar
Samantha Andrade Cuellar at Mercedes-Benz of Beaverton

Samantha Andrade Cuellar | Page 3

Finance Manager

Mercedes-Benz of Beaverton

9275 SW Canyon Rd
Portland, OR 97225

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4.6
64 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

64 Reviews

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64 Reviews of Samantha Andrade Cuellar

September 07, 2024

Dealership Rating
Employee Rating

M-B of Beaverton didn't complete many of the tasks they said they would before I took delivery of my 2010 Toyota Highlander Hybrid, despite having 2 weeks between signing and delivery. Is it that difficult More

by CHRISTOFORO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 11, 2024

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Sep 11, 2024

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

September 01, 2024

Dealership Rating
Employee Rating

Does not operate with virtue or a sense of morality and have no shame unfortunately. More

by HOLLYGYSIN
Recommend Dealer
No

Other Employees Tagged: Garrett Heinetz, Sales mgr Zander

Sep 04, 2024

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, Holly, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Sep 04, 2024

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, Holly, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

June 11, 2024

Dealership Rating
Employee Rating

Great facility and great people to work with in buying your new Mercedes. 5 stars. More

by MNOVAK4768
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Walters, Jonathan Young , Arzoo Ghadami. 5 stars

Jun 11, 2024

Mercedes-Benz of Beaverton responded

It's great to hear that Arzoo, Christopher, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Mercedes! Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

June 01, 2024

Dealership Rating
Employee Rating

Very beautiful facility, very friendly people, very good price and the best customer service. I would recommend to all my friends and family to meet Beaverton Mercedes. More

by M.Jamil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Hunter, Mejra Berisa, Jonathan Young , Jeffry Cook, Garrett Heinetz, Jesus Morga, Robert Olsen

Jun 03, 2024

Mercedes-Benz of Beaverton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 19, 2024

Dealership Rating
Employee Rating

The entire purchasing process was smooth and hassle-free, with no pressure or haggling. Their financing department worked diligently to secure the best possible rates for me. More

by DHILIPB.KUMAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Young , Garrett Heinetz

May 20, 2024

Mercedes-Benz of Beaverton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 06, 2024

Dealership Rating
Employee Rating

The team was great, very professional and low pressure. I would purchase from them again. More

by GREGHART_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz

May 06, 2024

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

April 14, 2024

Dealership Rating
Employee Rating

Professional sales people that understood my buying needs and made my purchase decision easy, what a great gang of guys….. More

by GIOVANNI.PILU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffry Cook

Apr 15, 2024

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

February 23, 2024

Dealership Rating
Employee Rating

We ordered car based on previous experience. No true color was available at order time. My wife HATES the color. She calls it Honda white. MBUSA has done a very poor job of providing informatio More

by TGERLACH42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffry Cook

Feb 23, 2024

Mercedes-Benz of Beaverton responded

Thank you so much for feedback. Please don't hesitate to reach out to us directly if you have any questions or concerns, we are always happy to help! We appreciate your business and hope to see you again. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

December 09, 2023

Dealership Rating
Employee Rating

Terrible Dealership. They sell you cars without having the title and make you wait four months for license plates. They will tell you it’s the DMV that is responsible for More

by Don’t buy at Beaverton Mercedes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jonathan Young

Dec 14, 2023

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Dec 14, 2023

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

November 24, 2023

Dealership Rating
Employee Rating

I was forced to buy this Stargard accessory when I didn't want it. They told me it cannot be removed. Later I found out from their marketing email stating this accessory can be removed. Now I feel being tric More

by JY
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Nov 29, 2023

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Nov 29, 2023

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Dec 04, 2023

JY responded

My cell number is 5035155900. I bought two cars from you so you should be able to look me up. I want a refund for an accessory I didn't want, still haven't received, but was forced to buy. I want a full explanation on why you told me it cannot be removed while your marketing email states it can.

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