Sam Tomaino
Sam Tomaino at Mercedes-Benz of Chicago
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Sam Tomaino

Sales & Leasing Consultant

Mercedes-Benz of Chicago

1520 W. North Avenue
Chicago, IL 60642

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32 Reviews
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32 Reviews

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32 Reviews of Sam Tomaino

October 23, 2023

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Employee Rating

It has been a month and I still feel confident in my purchase. Sam Tomaino was the Mercedes-Benz Sales & Leasing Consultant that worked with me. I literally called Mercedes to inquire about a potential More

by Erica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 14, 2023

Dealership Rating
Employee Rating

Sam gave us the most amazing attention. We recommend him highly. We were looking at the newest all electric vehicles. We had never driven one before. Sam was an excellent teacher! Very kn More

by rsimborg
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Atanas Petrov

April 18, 2023

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Employee Rating

I was impressed with the professionalism of the staff and ease of the automobile purchasing process. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Obinna Agba

March 28, 2023

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Employee Rating

Sam is a great person to work with! This is the second car I obtain from him. He is very knowledgeable about the cars as well as helps you get the best deal possible. I very much apprec More

by Dario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lok Wong

Mar 28, 2023

Mercedes-Benz of Chicago responded

Hello Dario, Congratulations on your new vehicle! We are so appreciative of your feedback about your experience with Dario. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

January 19, 2023

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Employee Rating

Sam Tomaino made the buying process seamless. I am out-of-state, helping my daughter, also out-of-state, buy a vehicle from Mercedes-Benz of Chicago. I'm still in awe of how fast and professional More

by Lori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2023

Mercedes-Benz of Chicago responded

Hi Lori, Congratulations on your gorgeous Benz purchase! The team at Mercedes-Benz of Chicago strives to provide each guest with an exceptional experience. Our team was beyond happy to read that Sam Tomaino has always been helpful, knowledgeable, and assisted you the best pricing to care for the vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf. We are grateful for your business and we look forward to serving you for many years to come! We're wishing you many miles of enjoyment! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

September 10, 2022

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Employee Rating

Sam was absolutely the best we have ever worked with! He made sure everything was perfect throughout the entire experience. So nice to know someone you can trust to take care of you and your family! C More

by BDT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Mercedes-Benz of Chicago responded

Hi BDT, Congratulations on your gorgeous Benz! Thank you for choosing Mercedes-Benz of Chicago! It is our top priority to give guests an outstanding experience. With that being said, it is a delight to hear Sam ensured you had a great time while searching for the perfect vehicle that best suits your needs. It was our pleasure to help you get to know every aspect of your vehicle. We'll be sure to pass along the kind words expressed on your behalf. We are truly flattered to have such heartfelt recommendations and look forward to working with you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Chicago

September 03, 2022

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Employee Rating

If I could give Sam a zero star, I would! Avoid him at all cost. He will not return calls or text messages. You give him an offer and he tells you he’ll get back to you in day. Mind you, t More

by rollie20
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 08, 2022

Mercedes-Benz of Chicago responded

Hello rollie20, Your experience is important to all of us at Mercedes-Benz of Chicago. We are truly disheartened to read your review and would be happy to help you find a salesperson that may work with you to find the vehicle you are seeking. Your satisfaction is important to us. If I may be of any assistance, please contact me directly at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

Sep 09, 2022

rollie20 responded

I found a better car and more attentive sales person at Orloff.

July 19, 2021

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Employee Rating

Excellent service!!! great team, they worked with us after a difficult situation to revolve everything and make the buying experience excellent as it should be!! More

by Matt Abbott
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erick McGregor

Jul 27, 2021

Mercedes-Benz of Chicago responded

Hi Matt, Congratulations on your recent purchase! Our team is delighted to hear about your exceptional sales experience. We look forward to your next visit. Best, Your Friends and Family at Mercedes-Benz of Chicago

April 12, 2021

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Employee Rating

Sam was our new sales person, and he was amazing!! I have refer some of our family, and friends to him. He is Amazing, and trustworthy!! More

by heavensplayground_97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Mercedes-Benz of Chicago responded

Hello, Our team was elated to read that Sam Tomaino took fantastic care of you by being truly amazing! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the Fletcher Jones Family! Best Wishes, Your Friends and Family at Mercedes-Benz of Chicago

March 26, 2021

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Employee Rating

Sam did a great job to get the car i was looking for at the best possible price. We was very transparent and focused in providing an excellent service More

by carlos.prigue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Mercedes-Benz of Chicago responded

Hi Carlos, Thank you for business and the opportunity to work with you during your quest for a new vehicle! Our team at Mercedes-Benz of Chicago cares greatly about the guest experience and is happy to hear of the amazing level of service you have experienced working with Sam! It is our greatest hope to continue this amazing support throughout every interaction you have with us! Congratulations on your purchase! Warm Wishes, Your Friends and Family at Mercedes-Benz of Chicago

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