Sam Serio

Great customer service and very professional. Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car. More

by newlifewomenprogram Verified Customer Verified Customer

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Antwerpen Volkswagen has given me a great experience. Very Professional. Polite staff wonderful hospitality. Excellent management. If I could only use two words it’s would be Above & Beyond. Thanks for m Very Professional. Polite staff wonderful hospitality. Excellent management. If I could only use two words it’s would be Above & Beyond. Thanks for my ride More

by Von Verified Customer Verified Customer

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I came in late in the afternoon just to look at one of the SUVs. Billy was quick to help answer all of my questions and was thorough in his explanations. He was professional, personable, and patient when the SUVs. Billy was quick to help answer all of my questions and was thorough in his explanations. He was professional, personable, and patient when my kids were getting squirrely. I ended up leaving with a great SUV at a great price, and I couldn't have had a better car-buying experience. Thank you to the entire Antwerpen team for everything you did for my family! More

by ls Verified Customer Verified Customer

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Sales associate was very helpful and was able to answer all the questions I had. The experience was very educational for my daughter. all the questions I had. The experience was very educational for my daughter. More

by DANBARN37 Verified Customer Verified Customer

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I will never buy another car Fromm this dealership. I went in with my daughter to buy a car. My husband is in a VA nursing home with Dementia, so this was a first experience for me by myself, as I was I went in with my daughter to buy a car. My husband is in a VA nursing home with Dementia, so this was a first experience for me by myself, as I was doing the contract for my 2025 Atlas I was told I would get $4000 off of the MSRP, well that is not what happened. I only received $2000 off. When I asked about, the salesman, Sam said I got a good deal with my 2019 Murano trade in with 57,000 miles. We both feel we were not given a good deal. I really hesitated writing this because Imdo not like to complain about someone. My son-in-law that was not able to go with us was not happy with the deal. Lajauna Smouse More

by Lajauna Smouse Verified Customer Verified Customer

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Buying experience was fine however a week later I noticed rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down for a good deal. It took me a month and four calls to talk to someone to offer a solution. They offered to resolve the issue but only if I brought the car back to them knowing it's a 4 hour round trip for me plus the wait time. I don't think that this dealership working with my local dealership to fix this issue or covering the cost of a local detailer is unreasonable. I spoke to my local dealership and they said they look for iron dust when cars come in and won't accept them from shipping with that issue. Also, on another note, I left my garage door opener in my old car, I offered to pay postage to get it back, they said they were sending, followed up each of the four times I called, yet never received it. In my opinion, they only care about the sale, not the customer. More

by thomaspmurphy2nd Verified Customer Verified Customer

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Sam was helpful as always. He helped me get my new jetta sport. I will always recommend Sam, I've been coming to him for 10 years. He helped me get my new jetta sport. I will always recommend Sam, I've been coming to him for 10 years. More

by Marisanwalls Verified Customer Verified Customer

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Antwerpen has always treated me well. My sales guy Sam has been selling me cars for years. My sales guy Sam has been selling me cars for years. More

by GFORRESTSIMON Verified Customer Verified Customer

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They were very professional and had done thier research on what I wanted. Sam and Kevin made the paperwork process as transparent and easy as possible. on what I wanted. Sam and Kevin made the paperwork process as transparent and easy as possible. More

by ASJA1717 Verified Customer Verified Customer

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Every one was so pleasant to deal with. I would recommend them to everyone.and you have a customer for life. I would recommend them to everyone.and you have a customer for life. More

by rvoluse Verified Customer Verified Customer

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