Sam Serio

Every one was so pleasant to deal with. I would recommend them to everyone.and you have a customer for life. I would recommend them to everyone.and you have a customer for life. More

by rvoluse Verified Customer Verified Customer

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I would like to Thank Volkswagen dealership for making me a valuable customer. This is amazing experience I have ever seen. Specifically Marcus Gallion agent . He is very professional he deserves a big P me a valuable customer. This is amazing experience I have ever seen. Specifically Marcus Gallion agent . He is very professional he deserves a big ProMotion In my opinion . More

by garouvainq Verified Customer Verified Customer

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Helps you out when you need it , super nice and easy going. I absolutely love my Jetta going. I absolutely love my Jetta More

by goldberger92124 Verified Customer Verified Customer

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Sam at Antwerpen VW is a great a person, he was very helpful! I went to Rich Norton Mazda to purchase Audi Q5 but the Male sales person didn’t tell about the Carfax report the vehicle is in an accident! helpful! I went to Rich Norton Mazda to purchase Audi Q5 but the Male sales person didn’t tell about the Carfax report the vehicle is in an accident! So I purchased my Audi Q5 at Antwerpen VW. More

by SANDY.WILLIS Verified Customer Verified Customer

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Great people friendly environment fear deals I would like to thank to SAM and CHRIS to thank to SAM and CHRIS More

by alenrasidkadic Verified Customer Verified Customer

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Excellent service , we got approved even with bad credit . Couldn’t be more happier with my new car . Absolutely recommend . Couldn’t be more happier with my new car . Absolutely recommend More

by goldberger92124 Verified Customer Verified Customer

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Buyer beware. My new car with 37 miles on odometer, was delivered to me with a torn seat. In addition on the 3rd day of ownership it was having major electrical is My new car with 37 miles on odometer, was delivered to me with a torn seat. In addition on the 3rd day of ownership it was having major electrical issues also broken visor clip (which I had to get upset in order to have it replaced). They said it wasn't covered. The torn seat was immediately addressed by the salesman who was very professional and helpful. I was happy with him. But the service dept is a separate thing. Issues with my new 2025 Atlas Sel Premium were fixed finally. But it took many attempts a call to vw corporate and much frustration because of management and employee turnover. Bought my car 11/15/24, issues finally completed as of 3/5/25. Hoping the car is good now because I now have anxiety for future service trips to this location. It very much disrupted my life having to keep going back to try and prove my case on malfunctioning overhead console and caused unneeded stress because I didnt feel heard even after giving them videos of proof, I was also advised to tape something over my console as a fix to my issue, Say what??Who wants to spend 60k on a car and get less then average service? Not me. This car is very nice and I really like it. I hope it never lives up to it's online bad reputation. I don't want to be back in this service center, except for oil changes. I will say that there were a few service advisors that were respectful, I never felt like I was treated poorly but there was always new ones cause people quit ot whatever. The real issue was management because the first one I dealt was fired and he was supposed to help or at least he said he would and then the new one didn't seem too interested in helping me at all. Only when volkswagon got involved, did I get the issue resolved. I really hope I have a better experience next time. I bought 3 cars from this location, I expected better. More

by WD40 Verified Customer Verified Customer

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Very friendly, great service from Sam, and the accounting department. I did not spend much time. department. I did not spend much time. More

by soslungu Verified Customer Verified Customer

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I have nothing to say but the only thing is that the prices are very expensive. prices are very expensive. More

by kilevega25 Verified Customer Verified Customer

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Everyone was extremely nice and helpful. I appreciated all the help I was given. Sam was the one assisting me. I appreciated all the help I was given. Sam was the one assisting me. More

by ashleyrainville Verified Customer Verified Customer

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