Sam Schmutte | Page 3

To be transparent, I hesitated visiting Ed Martin Acura due to some negative reviews I had seen online. However, after not having the best experience at another dealership, I decided to give them an opport due to some negative reviews I had seen online. However, after not having the best experience at another dealership, I decided to give them an opportunity — and I’m very glad I did. The difference was clear immediately: they genuinely care, and the experience was wonderful from start to finish. Kelly at the front desk set the tone by managing customer relations flawlessly, providing a warm welcome, and helping guide customers through the process. Sam truly listens, is extremely professional, and delivers tier-one customer service. Just as impressive is management — Jake is a genuine, good guy who clearly leads by example and prioritizes excellent customer service. Lastly, Adam in finance was outstanding. He not only provided great service but also took the time to help navigate the financial side and explain the best options available. Overall, this was a refreshingly positive dealership experience, and I would absolutely recommend Ed Martin Acura. More

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Sam was so personable, conscientious and caring . He made me feel like the best client he has ever had, you will be lucky to have him work with you He made me feel like the best client he has ever had, you will be lucky to have him work with you More

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Ed Martin Acura was 5 Star. My salesman, Sam Schmutte. was awesome in helping me find the right car. Delivery date was spot on. Very pleased with the whole team Thanks again, Sa My salesman, Sam Schmutte. was awesome in helping me find the right car. Delivery date was spot on. Very pleased with the whole team Thanks again, Sam! More

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Sam was very helpful and efficient at his job, and made sure I felt confident with my decision before I left the dealership. Overall it was a great experience! sure I felt confident with my decision before I left the dealership. Overall it was a great experience! More

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I’m so thankful for the staff here at this Dealership I have purchased before and I was recently there this past Saturday. And it’s always consistent. You will definitely feel welcome and they will definit have purchased before and I was recently there this past Saturday. And it’s always consistent. You will definitely feel welcome and they will definitely work hard to make your deal happen.! More

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Everyone was fantastic at Ed Martin! I appreciated the friendliness, professionalism, and communication! We are so happy we chose to purchase through Ed Martin Acura again. We trust the I appreciated the friendliness, professionalism, and communication! We are so happy we chose to purchase through Ed Martin Acura again. We trust them and appreciate that they always do the right thing! More

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Sam offered such an incredible experience while visiting Ed Martin Acura. His attention to detail and ability to listen to my needs has went beyond my expectations. I will be recommending that friends and f Ed Martin Acura. His attention to detail and ability to listen to my needs has went beyond my expectations. I will be recommending that friends and family go see him for future vehicle needs. 10/10 More

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Great experience online car shopping with this dealer. Sam Schmutte Sales Consultant worked with me. He was prompt to respond and super helpful with my questions and needs. I recommend this sales consult Sam Schmutte Sales Consultant worked with me. He was prompt to respond and super helpful with my questions and needs. I recommend this sales consultant to work with if your I the market for an Acura! More

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Great atmosphere and it felt very welcoming! Our sales associate Sam was wonderful and made the experience so much better than it already was. Im very pleased with both the car and the time spen Our sales associate Sam was wonderful and made the experience so much better than it already was. Im very pleased with both the car and the time spent at the dealership! More

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The team that helped were beyond awesome and very patient. They actually listened to my needs and followed through. I'm from Greenwood and was told they were the best, and I agree whole heartedly!!! patient. They actually listened to my needs and followed through. I'm from Greenwood and was told they were the best, and I agree whole heartedly!!! Their customer service is OUTSTANDING!!! Thank you all so much. I will be referring people. More

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