Sam Pegram

I'm disappointed in this dealership. Our car was bought about 6 months ago, and both wheel bearings and ball joints are bad. I don't know if they even inspected this vehicle before selli Our car was bought about 6 months ago, and both wheel bearings and ball joints are bad. I don't know if they even inspected this vehicle before selling it. Of course, if you don't buy their $5k warranty, you are up a creek without a paddle. I understand things can go wrong, but there are so many things, and as bad as they were, I'm not convinced they looked at these things. More

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Have been waiting to shop Lenz truck until I needed a newer truck. I was not disappointed. They delivered what I needed. Zach Vander Grinten was easy to deal with. Friendy and no hard sell. Finance Mana newer truck. I was not disappointed. They delivered what I needed. Zach Vander Grinten was easy to deal with. Friendy and no hard sell. Finance Manager was just as good. When I need another truck this is where I will be going. And I have no problem sending my friends there. Thanks Lenz Truck More

by jsully1954 Verified Customer Verified Customer

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I drove 4 hours to purchase my Bronco from Lenz. I had test driven a couple in the past few years and knew the exact model and trim I wanted. Overall, Lenz, was easy to work with. Disappointme I had test driven a couple in the past few years and knew the exact model and trim I wanted. Overall, Lenz, was easy to work with. Disappointment came: (1) I brought concerns to the dealer after my test drive letting them know a low windshield washer fluid light had come on, and that my coolant level was well below the minimum (2) chip in windshield that was not previously disclosed Unfortunately, I was told nothing could be done about the windshield because it had already been repaired once… and they said they “filled” the fluids. To be fair, we did negotiate money off for the windshield. I now, no longer trust anything they say. Within minutes of signing my paperwork and leaving the dealership, the low fluid light came back on. I was already started on my way home and honestly didn’t want to deal with the xx again. When I got home, I ended up filling the windshield washer fluid with an entire gallon, and had to top off the coolant. I now have an appt at a local Ford dealer to look at the continued leak in my windshield washer system. Additionally, I noticed the tires were way over-inflated on the passenger side. These are small things, yes; however it makes me wonder what other simple corners were cut just to make a deal. Do yourself a favor - take that inspection list and go over each and every item that you can before you make your purchase. Also - major kudos to Mike B (I was not his client) who took the time to tell me all about the Ford Pass, connecting my car to all of the technology, and spoke to me for quite some time about my new Bronco and genuinely seemed excited about my purchase. He spoke to me with respect and honor, and didn’t try to speak down to me or over me. I have to wonder how different my purchasing experience would be had I worked with him. More

by rjm-82 Verified Customer Verified Customer

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Good service and work hard to make sure you get the best deal possible? Glad I bought my truck here! deal possible? Glad I bought my truck here! More

by lanpowers Verified Customer Verified Customer

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I purchased a $30,000 suv from them and all I had was problems with it less than a year. I had to replace the engine. It took them couple months to fix and they gave me a loaner vehicle that probably Wor problems with it less than a year. I had to replace the engine. It took them couple months to fix and they gave me a loaner vehicle that probably Worth less then $5000. They won’t help me out with stuff that needs to be fixed. My Rear A/c lines needs to be replaced last summer and they wouldn’t help me out with the cost. It’s over $2000 to fix. So I had no A/C in my suv for the rest of summer. I’m not to happy about there business. They need to stand behind their vehicles and treat their customers better More

by SUV Verified Customer Verified Customer

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Met all expectations in a very timely manner with no hassle from any single department hassle from any single department More

by bdsina1 Verified Customer Verified Customer

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The process was very easy from finding the truck we wanted to financing its purchase. Ansen was great and once I gave him what I was looking for we were driving a new truck in a couple of days. wanted to financing its purchase. Ansen was great and once I gave him what I was looking for we were driving a new truck in a couple of days. More

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We Left with a new truck in less than 2 hrs with financing set up was unexpected. financing set up was unexpected. More

by krystal.furseth Verified Customer Verified Customer

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I had a great experience at Lenz trucks . My work truck failed and I was able to secure a truck same day . My work truck failed and I was able to secure a truck same day . More

by jackdkreis Verified Customer Verified Customer

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It was great working with Mark in parts and our salesman Jacob. Both made things very easy for us to get a new to us vehicle. Great service and very accommodating. Jacob. Both made things very easy for us to get a new to us vehicle. Great service and very accommodating. More

by KZ Verified Customer Verified Customer

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