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Sam Mercado

Overview Reviews (216) Inventory (547)

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Sam Mercado

Sam Mercado | Page 16

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.6

216 Reviews

Overview Reviews (216) Inventory (547)

Languages Spoken

English

4.6

216 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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216 Reviews of Sam Mercado

November 20, 2021

Dealership Rating

Employee Rating

I have had my car serviced here for the past four years. My service advisor Sam is a professional and courteous! My mechanic Norm is skilled and knowledgeable. My car is always finished on time as well. I h My service advisor Sam is a professional and courteous! My mechanic Norm is skilled and knowledgeable. My car is always finished on time as well. I highly recommend bringing your car here. More

by R.U.NVS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Norman Armstrong. 5 stars.

Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 19, 2021

Dealership Rating

Employee Rating

Sam Mercado amazing job as always. He always takes good care of my wife and myself. care of my wife and myself. More

by TIMLEWIS1230

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 18, 2021

Dealership Rating

Employee Rating

Sam has been my service guy for a few years now. He always takes great care of my car when I bring it in and he makes sure all of my cars issues get fixed in a timely manner! Thank you Sam always takes great care of my car when I bring it in and he makes sure all of my cars issues get fixed in a timely manner! Thank you Sam More

by lilmoosey12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 17, 2021

Dealership Rating

Employee Rating

The drive from Belle Glade is worth going to have my vehicle serviced hands down vehicle serviced hands down More

by WEST6780

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Saturday Bell Hop

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you very much for making the drive to see us!!!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 15, 2021

Dealership Rating

Employee Rating

My service writer kept me well informed of progress and was friendly and very knowledgeably was friendly and very knowledgeably More

by DGLADDING

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 11, 2021

Dealership Rating

Employee Rating

great service great work keep doing what you do best and stay safe great job guys stay safe great job guys More

by COWBOY3051

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Dec 07, 2021 -

COWBOY3051 responded

Keep up the good work and be safe this holiday season Thank you

November 11, 2021

Dealership Rating

Employee Rating

I guess I got oil. The work should have been warranty work because. How a hole get in my filter work because. How a hole get in my filter More

by swag_d_kazekage

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 31, 2021

Dealership Rating

Employee Rating

Disappointed air wasn't put in my tires. They were low on air after service. air after service. More

by DEBHRZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had good experience with our team!! Sorry about the air in your tires! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 29, 2021

Dealership Rating

Employee Rating

Fast, friendly and fun! Overall a wonderful experience! Sam is the man! I would recommend all Chevy owners to go check out this location and get your service on! Sam is the man! I would recommend all Chevy owners to go check out this location and get your service on! More

by codyac

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 27, 2021

Dealership Rating

Employee Rating

Excellent customer service This is my second time with my second car in the last month and both times the customer service has been excellent second car in the last month and both times the customer service has been excellent More

by William Kleeh

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Oct 27, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello William, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

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